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“3 star hotel with 5 star service 3 star hotel with a 5 star service”
Review of Gaya Centre Hotel

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Gaya Centre Hotel
Ranked #21 of 92 Hotels in Kota Kinabalu
Reviewed 12 April 2012

I've been there on April. As I booked this hotel with a low price, I got no expectation on it at all. But when I arrived, I found that 3 star with 5 star service. There were always bellmen at the front door to help the guest and the reception staff was very helpful too. this hotel also replied my e mail of requesting a sea view room very fast, faster than many 5 star hotel. The staff of the reception was helpful and always with a smile. I got my seaview room when I arrived. The room was small but tidy, with good hot bath water. The breakfast was good when compared what you paid and you could have your breakfast in front of good seaview. Wifi and umbrella were available at the lobby. The location is good too, there are two big mall besides. I am satisfied with the service of Gaya centre hotel. I will stay in this hotel if I visit Sabah again. Thanks for your good service.

  • Stayed: April 2012
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Thank 233hehehe233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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277 - 283 of 596 reviews

Reviewed 7 April 2012

Very good value place. Decent location near fish markets (well worth a try by the way) and shops. Comfortable beds. Could do with more power sockets in the rooms though and less ferocious refrigeration in the lobby! But these are not really issues because this hotel was clean and comfortable and great value for money.

  • Stayed: April 2012, travelled with friends
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Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2012

The room was spacious, clean, efficient, with cable and flat screen, ocean view, and a good value. The bathroom was also efficient and clean with great water pressure. The place is no frills.

The front desk service was also efficient, but not overly friendly. The hotel used to be an office building, and as such, seems to be run as an office building rather than a hotel. We had problems with internet and had to change rooms though with much difficulty. And after that, the internet was still not resolved.

The hotel is located next to a new and beautiful shopping mall and next to an older and fun shopping mall full of stalls, shops and food courts. Lots of local adventure to be had here, with great food, and money changers nearby. Upscale and cheaper dining, banks, etc. This is a nice part of town as opposed to the older side of town near the markets.

Best thing about this place was the value, location, and view.

Room Tip: higher room, facing ocean
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  • Stayed: February 2012, travelled as a couple
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Thank GuamVegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

The price was good. Restaurant food was ok. Room seemed clean. Overall the hotel was not very warm in ambiance. It seemed like a sterile office building. I would stay again but mainly due to price.

  • Stayed: November 2011
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1  Thank davlanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Good service and clean accommodation. Close to all you need to have a great time in KK. Gaya street is a short walk away. Money changer and big shopping centre across the hotel. Tours and car rentals behind the hotel.

  • Stayed: February 2012
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Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2012

Downtown seafront location next to the Suriah Mall,converted from an office block it retains a little of the former's ambience. Overall,a good value clean and friendly place,proving popular with mainland Chinese tourists.Rooms are on the small side though there are more expensive suites on the top floor.Mind, it's hard to guage their size from the hotel's website.
Pluses: Value for money, friendly. The restaurant is good and inexpensive, though is rather underused.
Downside: The in-room WiFi does not work and the lobby signal is rather shaky. There are two lobby desktops provided for the use of guests.
No pool.
Sea views limited by the back of the adjacent mall.
Altogether for a good value downtown 3* I would give it the thumbs up though there is an increasing amount of competition in this category so check out the opposition.

Room Tip: City view rooms are quieter.
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  • Stayed: February 2012, travelled solo
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Thank crouchender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

Friendly staff and very quick check-in. Clean and simple room, very suitable for family with kids. Got a studio suite that has two queen size bed. Do not expect much fanfare and luxury, cause you do not spend much time in the room while in KK, that are much more that you can enjoy outside.

Parking are limited, have to park at public area in front of hotel or behind the hotel (has more parking). Beware local council will issue parking summons if not park at proper parking especially on Sunday morning !

A little disappointed when checking out, told the front desk male staff "Alifh" or something that my RM100 deposit slip was missing as I have put it in the room, unfortunately his face turned sour to my disbelief and was reluctant to refund my deposit as though I was telling a lie, that was really uncalled for, for just a mere RM100. Staff should be more emphathy and more mannered in handling the case.

Room Tip: Choose the upper floor rooms facing the sea, less noisy and enjoyable.
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  • Stayed: February 2012, travelled with family
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1  Thank scubadude9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gaya Centre Hotel

Address: Jalan Tun Fuad Stephens | PO Box 13751, Kota Kinabalu 88843, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #21 of 92 Hotels in Kota Kinabalu
Price Range: £29 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gaya Centre Hotel 3*
Number of rooms: 260
Reservation Options:
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