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Simonlau1979
Bintulu, Malaysia

Moderate hotel with superb location

4.0 of 5 bubblesReviewed 8 Feb 2019via mobile
My family stayed 4 days 3 nights with 3 rooms..the rooms are clean with all basic amenities such shower gel, conditioner, soap, toothbrush, disposable hotel slipper, safe, mini fridge, tv and so on.

The hotel is in superb location as it is just opposite Suria Mall and with about 15 minutes walk from Jesselton Point and ferry terminal. Hotel staff are friendly and helpful. Nearby also has restaurants, McDonalds (Suria Mall Ground Floor, 24 hour convenience stores. The only setback is there is no 24 hour laundromat nearby. We have to take Grab to find a laundromat for washing clothes.

I will definitely come back and stay at the hotel again in future.
Date of stay: February 2019
Trip type: Travelled with family
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16 - 21 of 642 reviews
Reviewed 11 January 2019

Location: Very good. Conveniently located just opposite of the Suria Sabah mall, and less than 10 mins walking distance to the Waterfront, Jesselton Point, Sinsuran market, Gaya Sunday market.
Room: Small and dated. Cleanliness can be improved. Poor sound insulation (you can hear the sound of airplanes and vehicle passing by very clearly). Pillows was soft and comfy.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank ril_zd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 January 2019 via mobile

My review the hotel decently and old charm hotel. standard hotel provide reception, Bellboy service, F&B cafe and food Room service,Convenience store .Car park available parking with chargeable fee by perday i park my rental car for 2 days for a safety (Rm $15 per day ) .
my honest opinion staying for 5 days . The hotel are pleasent , lobby area are spaces and safe security surrounding within inside hotel ,24hrs staff available ,friendly staffs english speaking front office ,phone operater are helpfull and accommodate my requests upon asking .like requested for hair dryer send to room .request extra pillow .services are good .Upon request check out late extended to 1 pm are giving .(if need extend more 1 pm to 6 pm additional Rm $100 )
Location is plus it near the Jesselton Point ferry port approximately easy walking distance 4 to 6 minutes .Mall Suria Sabah shopping complex(3 floor Food Court sell various food local and ready and light food,juice dessert and etc . Good place to stop here and order take away food if your want make day trip to island for picnic )Just a cross infront the hotel Lobby.
Room setup in room bedset mattress and pillow good and square room size ,aircon system good ,hot shower are good ,decoration room are contemporary style . Value for money for rate.
Down side the bathroom need to make over .over all my experience are good
Food buffet breakfast .decent and various choice everyday hot item menu change and mostly cooking local dish like meat chicken ,noodles, vegetables.also continental breakfast available too , toast and butter .coffee , tea ,milk and orange juices .
I like the hotel campaign Save Our Planet.thump up👍👍.as i always check in hotel will not ask the make up the room . During my stay. bed sheet ,towel still can use till last day check out .i will change towel bath when i want it only . we get room next each other when i booking 2 deluxe room .this hotel provided extra bed upon request with charges. RM $75 without morning breakfast or add Rm $25 for Breakfast. Can request when we check in on arrival .Best way book the hotel with online travel portal.
Traveling surrounding is easy .walking distance to Gaya street also call Chinatown (morning market only open on Sunday 6am to 2 pm ),Central market (sell local vegetables and fish),Handicraft Market (Philippine market .sell art and craft souvenir, cloth,.pearl .Do allow asking discount when you want like to buy in Gaya morning market and Handicraft Market.🤑,also can walk KK Waterfront (Bar and live band for night chill up or for sunset hangout ,it serve foods and drinks .Down side is smoking area at outdoor dining area facing beach.
I am truly grateful to make my stay in this hotel when my first trip to kota kinabalu within my budget truly the hotel still have hidden charming although old hotel , i still find pleasent during my stay 5 days .👍👍👍👍👍thank you Gaya Centre Hotel all staffs

Date of stay: January 2019
Trip type: Travelled with family
Thank hdgi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2018 via mobile

It’s the location! Walkable to Jesselton Point where you can take boat ride to the islands, to Todak Waterfront seafood hawkers, Philippines Market and this hotel located next to Suria Sabah Shopping Mall. We took grab to go to Hard Rock Cafe but then we walked back to the hotel. Its more than 1 km distance but well, you can still walk.

Limited breakfast spread, room quite small and inadequate lighting. But these didn’t really give us problem actually.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank Achik72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2018

Hi guys, i stayed in the hotel for 3 nights and there was hardly anything great about the hotel for vacation view point. The rooms ( standard rooms) are too small for 3 people and almost no space to keep your luggage too. The toilet was stinking, despite our request, nothing moved... moreover we were in hotel to sleep only, we lived with it. the whole infra never ave that postive vibe you look for..... Hence my advice not a great place for vacationers.The Wifi was on and off... the help must have come thrice a day to resolve the issue. The complimentary breakfast was mediocore , with very few options for us. Only watermelon , then bread and butter , even eggs were not provided ( chargeable ofcourse). No fresh fuit juice tooo.... for travellers esp with kid , breakfast is your real meal, even thats not availabe was a big disappointment.
Location is good, may suit the buisness travellers, but no for vacationers...

Room tip: look for sea facing rooms, only 2 on each row is only available
Date of stay: November 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank adikeshavan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2018 via mobile

If you like filthy bathrooms and cockroaches in your room, this is the place for you.

Common areas like corridors had torn carpets and smelled of cigarette smoke.

We checked in to a foul smelling room, furnished with scratched furniture, and when it came to shower time, to our horror- the bathroom was not cleaned after the previous occupants checked out( See photo attached)

We promptly changed to another room - there were no apologies forthcoming.

The bathroom walls are stained with scum and dirt. The toilet roll looked like it fell into the bowl and then dried out for us to use-all crinkled and disgusting.
Taps were filthy.
Toiletries are only sufficient for one occupant

I woke up in the middle of the night - and found baby cockroaches crawling all over the dressing table!

I have stayed in even more budget hotels, but never so badly maintained. They were small but clean. This place is not.

Utterly disappointing and not fit to live in.
Avoid at all costs.

Date of stay: September 2018
Trip type: Travelled as a couple
1  Thank POH LENG Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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