Let's be clear. Riverbug is a good company. The guys were excellent. The rafting equipment was well maintained. The time in the water was great. Lunch was fine. Pick-up on time. Facilities all as expected. We paid RM220 each and it's good value.
So, why only three stars? The answer is in the itinerary. You get basically just over one hour in the water. It's a good hour. Fun, thrilling rapids. But only about an hour. And you're out from 5.20am to 5.40pm.
To get this one hour of fun activity you have to get picked up at 5.20am by a coach. At 7.50am you are on the world's most ancient and uncomfortable train (and it's not ancient in a heritage sort of way). That's if you get a seat. Plenty of people were standing. It takes hours to get to the rafting spot. At least there's anticipation during this phase.
The return is excruciating. You've done your hour's activity and have to endure the steamingly hot and lengthy train journey back. Half of it spent standing. Followed by another 90 mins in the coach that was like a sauna for the first half of the journey.
The traveling killed the day for me. You don't get long enough rafting for this type of endurance journey.
But I did like the company and appreciate that they can hardly helicopter people in to do this so it's not their fault as such but we were exhausted when we got back and not from the rafting.
The guys were great though and I will definitely join their other tours around Malaysia where the logistics seem a bit less oppressive.
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