We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 08:30 - 18:00
Save
  
Ways to Experience Amazing Borneo Tours
from US$53.24
More Info
from US$61.60
More Info
from US$62.36
More Info
from US$57.04
More Info
Reviews (1,475)
Filter reviews
1,475 results
Traveller rating
1,221
185
40
18
11
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,221
185
40
18
11
Show reviews that mention
All reviews bilit rainforest lodge kinabalu park mountain guide laban rata mount kinabalu climb via ferrata turtle island special thanks water rafting low's peak amazing experience base camp gomantong caves proboscis monkeys river cruise own pace poring hot spring
Selected filters
Filter
Updating list...
103 - 108 of 1,475 reviews
Reviewed 23 June 2019

We did this tour among three others with Amazing Borneo on Saturday, June 15th. Pickup and drop-off were impeccable, everything was organized smoothly. The weather wasn't that good, and it hadn't been for quite a while, as we were told. So we were made aware of the fact that visibility would be poor right from the start. Which is fine, because that's just nature and you can't control it. We were 10 people on the boat and realized from the start that there were only 4 people who came for snorkeling. The rest came to dive. We've done snorkeling before where we were put together with divers, and those tours usually favored the divers at the expense of those who wanted to snorkel. Meaning that the spots were chosen with regard to what you can see when you dive, not necessarily when you only want to snorkel.
We got the impression that this was the case here,too, as we were informed that we would actually not stop at any of the usual snorkeling spots because of the afore mentioned poor visibility.
So our first stop was at the more protected side of an island, with mainly hard corals and rather few fish. We did spot some unexpected clownfish, so that was cool. We actually found visibility quite good, we've had far, far worse, and we began to wonder whether we couldn't have gone to the more colorful reef side of the island after all. Still, snorkeling there was OK. There were jellyfish in the water, harmless ones, but they had quite the sting and you didn't really see them as they were transparent. So we suggest you wear swim shirts or such. But again, they are harmless.
Time allocated to snorkel was ample compared to other, similar tours taken in different countries, though that might actually be one of the good things that came from being with divers:you have to wait for them, which means more time in the water.
Our second spot was pretty disastrous, and it was almost insolent to sell it as a snorkeling spot. There was mainly dead coral, fish life was almost non-existent. Best thing we saw were a few blue sea stars, a few neon blue swarmfish, that was it. The ocean there was practically empty, if it weren't for the jellyfish, that were far more numerous there... I've never seen the likes of it and we snorkel in almost every holiday. We know what you can potentially spot during snorkeling in TARP, so really, this was soo disappointing. One of the boat crew confirmed our suspicion that that was not normally one of their spots. Incidentally, we were the only boat there... Visibility was not great in the second spot either, but that's not their fault. It was still okay, again, we've had worse.
Snorkeling was pretty well safety-wise. Two of the crew were always in the water with us, bringing safety rings to mark the limits of where you should swim, and to help the snorkelers should they tire in the water.
Lunch was very good, selection of local and western food, drinks had to be paid extra. After lunch, we had about 90 minutes of leisure time on the island, then we came back at around 14:30.

It was an okay trip, but we kinda wish they would have either cancelled it, if they really thought visibility was THAT bad, or tried to switch days, or that they would have tried the nicer spots nonetheless... then again, we're pretty sure that this trip was cut out for the six divers, not for the 4 snorkelers and that we had to contend with diving spots instead of beautiful snorkeling spots. We have another snorkeling trip coming up on June 18th... here's to hoping it will be better.

EDIT: We received very nice feedback from management to our review and were offered compensation for this trip. This goes to show that the company very obviously cares about their clients and shows some awesome customer service. All our other tours booked with this operator were very enjoyable: do take the tour to the Kinabalu Park and Hot Springs, it´s totally worth it, and our guide, Joel, was absolutely awesome. You should give him a serious pay raise! He was very knowledgeable about the plants and flowers of the Kinabalu Park and we had some very nice discussions with him. His english was flawless. The tour was only outdone by the amazing snorkeling on Mengalum Island, which is also totally worth the trip. Do not shy away from this trip because of the many tourists that go there, as the reef spreads around the island and disperses the crowds for snorkeling.

Date of experience: June 2019
3  Thank Sascha D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 June 2019

Had a great experience with Amazing Borneo from the start. We had certain time constraints and wanted to do certain things, so they worked with us to stitch together some of the smaller itineraries to come up with one that basically custom for us. Prompt and thorough service, with good advice for where to go, what to do. Once we landed in KK everything was absolutely smooth and seamless. Drivers and guides were where they were supposed to be and when, all very friendly and helpful. We chose the 3star level of hotel for our 8d itinerary. Even in smaller, more remote areas (eg the river lodge) the accommodations were clean, tidy and air conditioned. The meals (predictably) were a bit monotonous, which is to be expected on a tour, however they were always well prepared, and the restaurants were very clean, with attentive service. We had a great vacation. There’s no way we could have done all we did in the time we had without them, and they made it easy to sit back and enjoy all the sights, wildlife and scenery. Would recommend Amazing Borneo without reservation.

Date of experience: June 2019
Thank LGTravler1234
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Feli_Customer_Care, Customer Care Consultant at Amazing Borneo Tours at Amazing Borneo Tours, responded to this reviewResponded 25 June 2019

Good day LGTravler1234 and thank you for the 5-stars review and the recommendation! We're glad that you enjoyed you time with us and how everything went smooth and seamless. We want our guests to be worry free throughout the entire experience. Hope to serve you again soon! Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2019

Canopy walk was a great one, tho not easy to reach if not physically fit.
Views , especially that of the Mt Kinabalu is another priceless experience.
Accommodation at Pine Resort is another unforgettable one.
Overall a worth trip.

Date of experience: June 2019
1  Thank JeffChong925
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Feli_Customer_Care, Customer Care Consultant at Amazing Borneo Tours at Amazing Borneo Tours, responded to this reviewResponded 25 June 2019

Thank you for the 5-stars review JeffChong925! We are happy to hear that you had a wonderful experience. We hope to see you again in the near future! Have a good day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2019

My trip to Kinabula was one of the best things I have ever done in my life.
I met some great people, seen some amazing views and left with a great sense of accomplishment having gone up and down quite quickly.

On a separate note, Saphry my guide was beyond outstanding and is outstanding asset to both climbers and the tour agency.

I would have no hesitation in recommending this tour agency and Saphry to anyone interested in climbing Kinabula.

Thanks again

Date of experience: April 2019
Thank Tommie O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Feli_Customer_Care, Customer Care Consultant at Amazing Borneo Tours at Amazing Borneo Tours, responded to this reviewResponded 25 June 2019

Good day Tommie O, thank you for the good feedback! We're glad to hear that you had an amazing time with us. Indeed, conquering the mountain is tough and you should feel great about your accomplishment! Will definitely forward the kind words that you mentioned about Saphry. Hope to see you again in future. Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019

It was a well organized tour, the driver was friendly and drove safely. We had a memorable trip up to the peak Mt. KK. Would definitely recommend others to use their services.

Date of experience: May 2019
Thank Hui0Ung
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
AudRichard, Customer Care Consultant at Amazing Borneo Tours, responded to this reviewResponded 18 June 2019

Hi Hui0Ung, thank you so much for your review. Great to know that you had a memorable trip conquering the summit of Mt. Kinabalu, congratulation ! We hope to serve you again in the future. Cheers !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews