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“Location, Service, Affordability”
Review of Horizon Hotel

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Horizon Hotel
Ranked #9 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Reviewed 4 September 2012

Me and my fiance truly enjoyed our stay at the Horizon Hotel. The ocean view room was great with a king sized bed and the room including the bathroom were very comfortable for the price we payed.

The location of this hotel is the best thing about it. You can walk to Jesselton Point to catch a boat to any of the islands or walk to 3 major shopping centres in the main town (Centrepoint Sabah, Wisma Merdeka, Suria Sabah). BB's Cafe and Gaya street are a two minute walk away. They also have an excellent Gym on the 6th floor.

The only downsides (which really weren't that major) was the swimming pool AREA is a little bit small and can get crowded. Not enough space for 7 people to sit nevermind lay about and sunbake. We found if we wanted to enjoy lying in the sun we had to go to the islands as there were europeans/caucasions constantly trying to burn themselves all day on the 6th floor pool (not sure they left the hotel all that much).

All in all it was a great place to stay considering the price we payed. Would happily stay there again. (My only gripe is how small the pool area is)

  • Stayed: August 2012, travelled as a couple
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Thank Alessandro G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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587 - 593 of 840 reviews

Reviewed 3 September 2012

The accomodation at the Horizon is a good 4 star, the inclusive breakfasts are about a 5 star and the really helpful and efficiant staff are 6 star. We also stayed in a 5 star hotel in Kota Kinabalu which was much more luxurious than the Horizon but found that the most enjoyable hotel to stay at was the significantly less expensive Horizon. Evrybody from the exceptional front desk staff to the breakfast cafe staff and even to the lady at the patisery couldn't do enough to make our stay trouble free and happy. All the required systems are in place and work efficiently. The only reason for staying at one of the 5 star hotels rather than the Horizon would be if you wanted to stay directly at the beach/oceanside. The Horizon is in the middle of town but still manages to have rooms with views of the South China Sea for those who want them. For internet addicts, the connectivity is excellent and free in the lobby area. If we go back to KK we will deffinately stay at the Horizon again.

  • Stayed: August 2012, travelled with family
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2  Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2012

I have stay in this hotel for 2 night and I will discuss the merit and demerit for the hotel:

Good Point:
1. Excellent Location: It located in the downtown, you can go different plaza by foot( just around 10-15 minutes). Many famous restaurant around you.
2. New: The decoration is trendy. The in-room facilities is great and clean.
3. Free internet: Hotel free wifi service in lobby and free broadband service in room.
4. Competitive Price: One night just cost around USD80, value for money.

Bad Point:
1. Swimming pool very small, although you can get a good cityview.
2. Breakfast: Variety of food is poor. This is the first time I visit a 4 star hotel without egg station. Although the breakfast is worst, they do charge kid for money. (NOT WORTH)

Actually, most of the staff is nice, their communication is not so good. I still recommend this hotel to young couple or people like me (short stay due to night arrival)

Room Tip: Higher floor can get a nice city view
See more room tips
  • Stayed: August 2012, travelled with family
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Thank leestan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012

We stayed in Horizon hotel for 4 nights in KK, overall hotel was good, design was modern contemporary style, hotel staffs were generally friendly. However when we checked into our superior room, there was this foul smell from the toilet so I called up housekeeping to fix it. The housekeeping lady came with a detergent spray and sprayed to the water drainage and said nothing much can be done, a bit disappointed with the remarks but thought we'll bear with it anyway. Then came the drainage problem, after my husband took a shower, the shower floor was flooded due to the drainage problem, I called up the duty manager to complain. He was kind enough to arrange for an upgrade to deluxe room(smoking floor) for us as most of the rooms were fully booked that weekend. Thank God the smoking floor wasn't that bad and the room was clear from any cigarettes smell. The water drainage in this room was better but slow and we didn't wanna complaint again and move to another room again, think this is the main problem of this new brand new hotel, weird but true. Other than this, the stay was pleasant. Hope they will fix the drainage problem since this is consider a 4-star hotel.

  • Stayed: August 2012, travelled as a couple
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Thank Felicia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2012 via mobile

Stayed here for one night having travelled widely around Sabah.

Hotel has a very professional feel about it. Clean rooms well provisioned. Good bathrooms and big TV. Aircon almost too effective - service excellent.

The pool and gym are good - especially the gym. We ate in the Decor Cafe downstairs. Food as expected arrived in an odd order - with one item arriving 15 minutes after all others had finished - but at least it was freshly cooked and tasty.

Some of the internal decoration is modern - some great photographs!

If the Tanjung Aru is a bit too high for the budget then you can't go far wrong with the Horizon Hotel.

  • Stayed: August 2012
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Thank TeamNaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

A modern, lovely and cozy 4 Star hotel; very central and close to pretty much everything. Staff were friendly and courteous. Panaromic views from the gym and pool area on the 6th floor. A BIG plus for being a family friendly hotel. You can bet us being back here again in the future...

Stayed: August 2012, travelled with family
Thank Joel Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012

Horizon Hotel KK amazed me! Great interiors! Nice beds and room interiors! Nice bathroom with rainshower (enjoyed bathing here). And great location...just across Gaya street. Walking distance from Suria Sabaha, Night Market, Waterfront Harbor, Jessenton Point Harbor (where you can get boats to bring u to the islands). buffet breakfast that went with our Agoda Booking was okay. Front desk staff were accommodating. Service was above average. Will stay at the same hotel if I come back to KK!

  • Stayed: August 2012, travelled with friends
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Thank krisgaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Horizon Hotel

Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#7 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
Price Range: £52 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 
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Also Known As:
Horizon Hotel Kota Kinabalu
Horizon Hotel And Spa

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