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“Nice”
Review of Horizon Hotel

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Horizon Hotel
Ranked #8 of 91 Hotels in Kota Kinabalu
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice”
Reviewed 2 October 2012

Really liked staying here, clean, spacious, comfortable, the staff were friendly and helpful. Enjoyed the buffet breakfast, drinks at the bar and the infinity pool was great after walking around in the humidity and heat. Very central so you can walk around the central city easily

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie99_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear Jackie99_12 ,

Thank you very much for taking the time to post your review and recent experience at the Horizon Hotel Kota Kinabalu. Your feedback is always welcomed and helpful.

I am extremely pleased to read that you enjoyed your stay with us and in Sabah. Sabah is a unique destination with lots of hidden treasures and places of interest to explore.

On behalf of the Horizon Hotel Team, we all look forward to welcome you back with us again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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805 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 October 2012

This hotel provided a fabulous location as well as luxury accommodation. The facilities are of a very high standard and the customer service was excellent. The hotel is in walking distance to the main shopping precinct and eateries and is easily accessible in the city area. I found the pool, gym and spa to be a fabulous asset to this hotel. The rooms are very comfortable and include sarongs, robes and slippers. The finishes throughout the hotel are of a high standard and I was most impressed with the overall quality this hotel provides its guests. I would recommend it to anyone wanting to visit this interesting city.

Room Tip: My room was very quiet... and the ocean view was wonderful...
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  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patrizia s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear patrizia s ,

Thank you very much for taking the time to post your review and recent experience at the Horizon Hotel Kota Kinabalu. Your feedback is always welcomed and helpful.

I am extremely pleased to read that you enjoyed your stay with us and in Sabah. Sabah is a unique destination with lots of hidden treasures and places of interest to explore.

On behalf of the Horizon Hotel Team, we all look forward to welcome you back with us again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 September 2012

This is probably a very unique review firstly I am local KK lad so not only this is the first time I am staying in hotel in KK but I also I had my wedding reception here in Horizon Hotel at the same time.

First thing I must say is the service is excellent, every single of the staff was friendly from the time you enter all the way to simple room service. They seem to make it a point to pro-actively find ways to make your stay satisfy like taking the time to chat and reassuring that the event would go well when I was running around madly and eagerly taking extra effort to make sure I am aware of all the wonderful amenities. All these really made me felt welcome. The gym is pretty decent for the hotel size and the pool offers a good view of the City facing towards the sea. Had a truly wonderful time dealing with Nena and she was excellent in her service.

Location is also a big plus, it sits literally in the center of town. It is right one end of Gaya Street so a nice stroll is only a minute a way with tons of local delicacy within 10 minutes walking distance and access to multiple convenience store. I really enjoy taking an evening stroll around town, even was able to order Satay right across the street. The overhead bridge towards the market is also just behind the hotel while the night market is about 10 minutes walk. The port to island hoping is about 15 minutes away and en route you would pass by multiple banks too. In terms of KK city exploration this is definitely the best location especially if you like to walk around.

Breakfast was good amount of choice considering the size just like how a previous reviewer put it just right. It was all tasty and had a KK taste to it especially the noodles, which suits me perfectly.

The hotel did offer internet access through LAN cable but would have prefer if they offered WiFi since it would be pretty nice to lay back while surfing. I was told they are looking to add WiFi in the future. Parking is free but it is slightly compact. No real negative but I reckon the review would carry more weight if don't sound like I am over promoting. Just show how much of a great time I had staying here.

For the room, family stayed a night at the Superior and it was spacious and of course everything had a new modern interior. If you like rooms that has modern look then you will definitely fancy this place. The whole hotel was clean and obviously felt really new. Stayed 2 nights at the Grand Deluxe Suite which was simply sublime. Definitely one of the best rooms I have stayed, ever. Even being a local lad I will definitely plan a mini honey moon trip here again.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DouglasCheah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear DouglasCheah,

Thank you very much for posting your review about your recent stay with us in Kota Kinabalu, your feedback is always welcomed and greatly appreciated.

I am very pleased to know that you enjoyed your stay with us and I will certainly pass your kind words onto the team.

On behalf of the Horizon Hotel team, we look forward to welcoming you back again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
70 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
Reviewed 24 September 2012

New hotel with the best location, apart from bathrobes, two sarongs (male & female) are provided, its an interesting experenice to try on for fun as they are attached with drawing illustrations which is very easy to follow. The sarong served me good when I proceed up and down to their pool. The pool is a little bit small but as not much guest swims there (however, there are always people drinking at the pool side bar), its fine for me. Buffet breakfast is nice with refilling all thro' the breakfast area, staffs are nice and will remind the guest if its nearly finish and will let us stay for the unfinished coffee. I believe the management did a good job and I always find the "Big Boss" checking around and briefing the staffs.
Only one black drop: the water pressure of both the rain shower and "normal shower" are very weak, and the shower pump was very noisy. I need to take shower at the pool's changing room for several times.

Room Tip: Basic superior rooms are fine enough
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mcmagmcmag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear mcmagmcmag,

Thank you very much for taking the time to post your review and recent experience at the Horizon Hotel Kota Kinabalu. Your feedback is always welcomed and helpful.

I am extremely pleased to read that you enjoyed your stay with us and in Sabah. Sabah is a unique destination with lots of hidden treasures and places of interest to explore.

On behalf of the Horizon Hotel Team, we all look forward to welcome you back with us again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
la trinidad
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 September 2012

stayed at the hotel for two comfortable nights...the buffet breakfast was delicious and the choices were just right ..elegant rooms and so spacious .they clean the room twice and the location is a plus since it is near the sunday market, and practically walking distance to all major places to go.the pool is located on the 6th floor and likewise the gym if you want to workout.

Room Tip: you have to specify what room you need since they ave a floor for smoking clients . a japanese tub...
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ibaloiLaTrinidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear ibaloiLaTrinidad ,

Thank you very much for taking the time to post your review and recent experience at the Horizon Hotel Kota Kinabalu. Your feedback is always welcomed and helpful.

I am extremely pleased to read that you enjoyed your stay with us and in Sabah. Sabah is a unique destination with lots of hidden treasures and places of interest to explore.

On behalf of the Horizon Hotel Team, we all look forward to welcome you back with us again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 September 2012

We stayed on the 11th floor and had the most amazing water views. The room was modern and well designed. Huge big bath. Great big TV with plenty of stations.
The staff were informative but a tad miserable.
The breakfast is probably worth skipping.
The gym is amazing- very professional. And the pool on level 6 has great views and is very relaxing. there is only enough space for about 4 people to lay around it, but the whole time we were there it was only my partner and I.
Convenient location.
Room service forgot to replace the bottles of water and toilet paper a few times
Very comfy beds however the aircon is quite loud.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear Amie M,

Thank you very much for posting your review about your recent stay with us in Kota Kinabalu, your feedback is always welcomed and greatly appreciated.

I am very pleased to know that you enjoyed your stay with us and I will certainly pass your kind words onto the team.

On behalf of the Horizon Hotel team, we look forward to welcoming you back again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandakan, Sabah, Malaysia
Level Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 23 September 2012

Room: elegant, stylish and spacious even for superior. Design and color of the room is black but the atmosphere is nice and COMFORT and most of all.. clean.

Bathroom - Clean and clear. shower rain and wonderful design. amenities also available.

Location: center of CP, wisma merdeka, suria sabah, pasar....

Service - ok... all staff are friendly even the housekeeping.... surprise at dawn when there's a chocolate provided for sweets :)

Value: Good for money.

Room Tip: Center of Wisma CP, Merdeka and Suria Sabah.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kennyahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 10 October 2012
Dear Kennyahm ,

Thank you very much for taking the time to post your review and recent experience at the Horizon Hotel Kota Kinabalu. Your feedback is always welcomed and helpful.

I am extremely pleased to read that you enjoyed your stay with us and in Sabah. Sabah is a unique destination with lots of hidden treasures and places of interest to explore.

On behalf of the Horizon Hotel Team, we all look forward to welcome you back with us again soon.

Regards,

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Horizon Hotel

Property: Horizon Hotel
Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 
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Also Known As:
Horizon Hotel And Spa
Horizon Hotel Kota Kinabalu

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