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“Nice New Hotel”
Review of Horizon Hotel

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Horizon Hotel
Ranked #9 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Singapore, null, Singapore
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice New Hotel”
Reviewed 11 December 2012

Impressive room with the design. A very comfortable bed and I would say a good variety selection for breakfast. I enjoyed my stay there.

Really not bad for a new hotel with probably offer good reasonable room rate.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bernie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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822 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (202)
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Kota Kinabalu
Level 6 Contributor
111 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 9 December 2012

Stayed for a night last week, took the Deluxe Room. Was pretty amazed by the room, compatible with Le Meridien Hotel Kota Kinabalu. Water Pressure in bathroom is good. Comfortable bed & pillow. Breakfast was OK, too crowded as the restaurant is too small. Could skip breakfast after all, there are plenty to eat just at your door step. Location: superb!

Room Tip: Higher floor, could see Kota Kinabalu City View from your room.
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabah_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 6 Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 4 December 2012

We stayed here for 2 nights to recover from a very long journey. This was a good choice for us. We had a corner room which was lovely & quiet which was just what we needed. Breakfast was good. The pool area is pretty small & there's only 3 sunbeds so this is not a place to stay for sunbathing. We didn't need this as we went to the jetty & took a boat accross to Sapi which was so easy to do.
One thing I would mention is the hotel do not do the happy hour which they advertise on their website & the outside of the hotel. However, the barman recommended BB Cafe which is located just along the road at the back of the hotel. We went there both evenings as they have live music & do great margueritas at half price you pay at the harbourside bars. We ordered food from the Thai restuarant in the same area & they served us at BB Cafe.
The staff were very friendly & helpful!

Room Tip: Our corner room was very quiet!
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SL840Ta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 5 December 2012
Dear SL840Ta,

Thank you for your comments.

We are pleased to know you had an enjoyable stay with us. We would like to put our records straight that we do have daily happy hours from 5.00pm – 7.00pm as advertised. You may have been misinformed by the staff. Please do accept our sincere apology.

Hope to welcome you back to The Horizon Hotel again soon.

Thank you

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 27 November 2012

Stayed in junior suite, wired lan port is decoration only, not means servicing. Wifi cover to your room door only, excluding your bed and bath room. Frontdesk is unhelpful to solve problem, suggested to come down to lobby from 11/F whenever need internet. Are u kidding?

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kkhmok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 30 November 2012
Dear Mr Mok Kei Hong,

Thank you for your comments raised.

It was very unfortunate that the internet failed on 27 Nov at 9.40pm as what was reported by the Duty Manager.

We have recently upgraded to Wi-Fi from the LAN Cable system and have completed on the upper floors. There may be some connectivity problem on that evening and every effort was made to reconnect but however it failed. Alternative suggestions was offered to you to either use the Wi-Fi available in the Lobby or at the Business Centre.

Once again our sincere apology for the inconvenience caused.

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level 4 Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 November 2012

The staff here were very pleasant and helpful. Breakfast was good, but on one morning it was somewhat crowded. We did not try the restaurant.
We had 2 single nights there and one of our rooms was on the 12th floor and had a lovely view over the sea. The rooms were fine but not all rooms have baths.
The swimming pool was a reasonable size with a fine view over the harbour as it is on the 6th floor.

Stayed November 2012, travelled as a couple
Helpful?
Thank JudeEB63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Manager at Horizon Hotel, responded to this review, 8 January 2013
Dear JudeEB63,

Thank you for your positive comments and compliments and I trust you had a pleasant stay with us.

I hope that we will be able to look after you again sometime soon in the near future.
Warm regards from all of us.

Hisham Abd Samad
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2012 via mobile

The room is clean,spacious and modern. A perfect stay for business trip or even honeymoon. Breakfast menu was great but if you stay more than one night,you might get boring as it served the same dishes all over again. Location-wise is right smack in the middle of the city...which is very convinence. Rooms with sea view a must. Value for your money and will definitely stay here whenever i'm here in Kota Kinabalu

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zaliiium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 November 2012

I would call this a boutique hotel, close to all amenities in Kota Kinabalu as we stayed 9 nights they gave added benefits, which was a lovely surprise.
The breakfast was more than adequate and the rooms lovely and clean.
Our room looked out towards the water and had a good view. I would imagine if you did not have the airconditioning on in the rooms it could be a bit noisy, as we experienced one afternoon, but as you would normally use the air-cond it seem to buffer all noise out.
The staff were EXCEPTIONAL and extremely friendly, nothing was too much bother and they were always happy to assist. I used the tour booking at the hotel and they were very helpful.

If you like Gyms you will love theirs, it was large with lots of equipment. As you will see in most of the reviews, the pool is nice but there is nowhere to sit which is a shame as the outlook is pretty good.

All in all I could not fault the hotel - I have just posted a review of another hotel we stayed in just after visitng this hotel (paying three times the price) and they could learn a thing or two from the service levels at the Horizon Hotel - We would certainly stay here again.

The restaurant across the road was excellent and also close to Gaya St Markets on a Sunday.

Room Tip: We used the Spa at the hotel, this was lovely and also had dinner at Asian Restaurant (pretty good...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elmaj0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Horizon Hotel

Property: Horizon Hotel
Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
#7 Luxury Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 
Reservation Options:
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Also Known As:
Horizon Hotel Kota Kinabalu
Horizon Hotel And Spa

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