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Horizon Hotel
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Reviewed 9 July 2013

We booked 2 deluxe rooms through Agoda at about RM300++. This hotel is located at the center of KK city. It is within walking distance to shopping centers and foods.

Despite good comment from forummers out there, We experienced issue during check-in, where one of the rooms we book was not able to check in on time and waited for almost 2 hrs before the housekeeping had done for the 2nd room. It had cause disturbance to my companions as they were exhausted from long travel and seriously in need to get a room to rest.

The deluxe room design is okay, wood-like vinyl tiles and decoration giving a cozy impression. However, the odd bowl-like bath tub in the bathroom has let the overall design down. The design simply does not look very appealing and match with the surrounding. Beside that,You could feel the warmness during the afternoon, as the room's ocean-view window is facing the sun. Hence, the curtain needs to be closed during afternoon.

There is limited choice in the breakfast provided. However, there are many local foods nearby so that was not really a major issue.

For those travel with car, the free parking ticket entitlement is very troublesome where first you need to get it endorse at the reception lobby and then go up to the 2nd floor security room to get another endorsement. This is the area where the procedure should be simplified.

With this price, probably there are many competitive hotels out there for selection.

Room Tip: Try to go breakfast earlier as the tables are limited
  • Stayed: June 2013, travelled with friends
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Thank Alfred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013 via mobile

This hotel is nicely located, has very comfortable rooms and friendly staff. The breakfast buffet is a zoo with far too many guests and not enough tables to sit or food for that matter. But overall, this is good value for money.

  • Stayed: July 2013
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Thank Vancouver-Rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2013

Nice rooms, lovely breakfast, good value. We had booked a double room but were given a twin room. The staff said that it was the fault of our booking agent. They said we could change to a double the next day but we thought it was too much faff to change.

  • Stayed: June 2013, travelled as a couple
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Thank Kate8777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

We have just spent a week there. The staff were friendly and helpful. They organised our trip to Shangri la to see the young orang tang sanctuary & delivered a much needed charger in an instance. Our room was well cleaned & a lovely size. We did enjoy the view of the ocean. The central location enabled us to walk to most places we wanted to go in town.
The breakfast buffet I thoroughly enjoyed. The tea and coffee used are local products made in Sabah and I enjoyed them so much I purchased them to bring back as gifts for friends.
Great location for lots of eating places & the Sunday morning markets.

  • Stayed: July 2013, travelled as a couple
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Thank Sunkate127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013 via mobile

Horizon is a little more expensive than a lot of hotels in KK, but you get good value for your money. Rooms are big and well-appointed, the breakfast is great, free wifi throughout, nice pool and gym, as well as a good location. Service is very friendly but terribly slow. I stayed elsewhere in KK and felt it was well worth paying the extra for this hotel; $20 made a HUGE difference!!!

  • Stayed: July 2013
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Thank ChrisL75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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