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“Centrally located in town but expensive for what you get”
3 of 5 bubbles Review of Horizon Hotel

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Horizon Hotel
Ranked #6 of 91 Hotels in Kota Kinabalu
Certificate of Excellence
Singapore
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Centrally located in town but expensive for what you get”
Reviewed 1 December 2013

Stayed 4 nights in November 2013. The hotel is centrally located in town and within walking distance to the popular eating establishments and malls. KK in itself is not a large city but it never hurts to be in the centre of it all and save some walking time. The room was clean and had good lighting (rare among hotel rooms). What I was not pleased with was the low water pressure making showers less than satisfying. The hot-cold mixer in the shower was also not of a good quality and water temperature varied during the shower. Lastly the rain shower was not working in my room. My other dissatisfaction would be the breakfast. Sure they offered a decent spread, but food quality was poor, lacking taste and generally unappetizing. There are inexpensive and much tastier breakfast options nearby the hotel if one does not mind forgoing the hotel breakfast. Overall, it is a decent hotel and well located but for the price of the room, I expect there may be better options.

Room Tip: Rooms on the 6th floor facing the sea may be next to the swimming pool and may get noisy and also la...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FullRatchet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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794 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (199)
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English first
Johor Bahru, Johor, Malaysia
Level Contributor
488 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed 20 November 2013 via mobile

Had an overnight stay & checked in late at night. Hotel restaurant closes after 10pm including room service. Wasn't able to try out their food for late dinner. Breakfast was overall typical Asian fare. Concierge very helpful (Dino). Rooms are starting to show signs of wear & tear. Overall very clean except the air cond is positioned directly to the bed & must make sure covering with blanket at all times to avoid catching a cold. Everything inside is quite modern.

Stayed November 2013, travelled on business
Helpful?
Thank Yap W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 November 2013

Hotel is close to the airport (30 Ringitt) and is conveniently located. The rooms were modern, well-appointed, and clean. No big issues but not good for a relaxation holiday. I would recommend for business travellers who will be out most of the day. We had an early check-out the next morning and the hotel was kind enough to pack our breakfasts for us to take with us. Also, email communication with the hotel was very speedy/efficient except that in the end the hotel car that we had arranged never showed up at the airport. In any case, I would stay here again if I am expecting a short stay.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jumeirah_queen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
73 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 November 2013

The best thing we love about this hotel room (deluxe king with seaview) is enjoying the seaview while lying on the bed! Overall the hotel score points for its location (near Suria mall, Jesselton Point Jetty, KK plaza, night market, waterfront, eateries), comfort of the room, nice pool with sea view and staff service.

However, there are also a few minus points. I was greeted by a cockroach in the bathroom on the day of arrival. Luckily, it disappeared and never reappear for the rest of our stay. The wifi reception is extremely slow! The rainshower water flow is not working well. The water sprayed to different directions and we used the narrow shower head instead. Our room level has cigarette smell and some of it lingered into our room. If you do not mind the above minus points, it is overall still a recommended hotel to stay at KK.

Room Tip: Choose the deluxe king room with sea view where you can enjoy the view while lying on your bed!
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asiancat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seremban, Malaysia
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 November 2013

Loved the hotel. Was in the middle of the city and easy access to food, restaurants and convenience stores. Room provided (although was smoking and not what was reserved as the non-smoking room was not ready at 2 pm) was nice. The bathroom and bath tub was what I loved the most together with the design on the room. It really made my day.

Room Tip: Ask fro high floor and rooms with a bath tub
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danieltankeemok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2013

The room was comfortable with an excellent sea view, The staff was friendly and help full, overall our stay there was enjoyable without any complaints. Good value for money well spent for services rendered.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrianDamien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 November 2013 via mobile

I got to stay in this hotel for 2 nights and I was impressed by the service especially the concierge. They are very helpful and informative.

The room that I stayed was having the sea with good view. However the size f the room was a bit too small but great decor. Small and cosy with a swivel lounge chair. The amenities were just great.

Location wise is perfect away from hustle and bustle of night life. Walking distance for food and Sunday gaya market.

Down side was the price is relatively expensive at Rm350 nett per night.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elennor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horizon_Hotel_KK, Director of Sales at Horizon Hotel, responded to this review, 4 November 2013
Dear Elennor L,
Greetings from Horizon Hotel Kota Kinabalu!

Thank you for choosing Horizon Hotel & Spa Kota Kinabalu Sabah on your recent visit. Your thoughts are important to us. I am delighted that you enjoyed your recent stay with us.

Thank you for your positive feedback on the efficient and pleasant service from our team members, our great decor as well as our amenities.

It seems like you have explore the nearby attractions especially the Sunday Street and the nearby shops and shopping malls, we'd like to thank you for sharing this tips to other readers.

Your positive feedback will certainly encourage us to continuously seek for improvement.

We look forward to welcoming you back to Horizon Hotel & Spa Kota Kinabalu Sabah and I would be delighted to facilitate any future reservations.


Thank you.

Natalia Nadirah Saiman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Horizon Hotel

Property: Horizon Hotel
Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Official Description (provided by the hotel):
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 
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Also Known As:
Horizon Hotel Kota Kinabalu
Horizon Hotel And Spa

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