We stayed five nights at Horizon in delux twin room. Front desk were nice and gave us sea view side. (Be sure to ask for sea side!)
The room was spacious and comfortable. Good AC and wi-fi. Not so good reading light at the beds. Bathroom very nice. Shower pressure weak, but really hot water. Missed a line or somewhere to dry clothes. (At least all hotels with pool should have this.)
Housekeeping service and laundry service can get better though. Laundry service was delivered one day late, without notice. Housekeeping kept the room clean, but almost always forgot to refill or change something (water, coffee, shampoo, toilet paper etc.) Make sure you leave the DND-sign on the door at night unless you want housekeeping before 9. AM. And notify reception when you want the room cleaned. Only telling housekeeping will usually not be enough.
We liked both the gym and pool, but didn't try the spa (due to bad reviews).
We were there over Chinese New Year so the hotel was full (of chinese families). Nevertheless staff did a good job both at reception and breakfast restaurant. Breakfast was good, with plenty of choice for everybody. We foten had a table outside, which was a good alternative to a often full and noisy restaurant. We ate at Cafe Deco three times (besides breakfast) and ordered room service. We had good pizza and sandwiches. Very friendly staff.
Apart from being a good hotel, Horizon also has the advantage of a great location. Both Central Market, food night market, Sunday Market, Suria Sabah, Jesselton Jetty, Southeast Sea Sanctuary Spa, and plenty restaurants are very close. 5-10 min walk or less.
It's not the most luxurious or absolutely best hotel in KK, but good enough for a couple of days of citylife and daytrips.
- Official Description (provided by the hotel):
- Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more less
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- Also Known As:
- Horizon Hotel And Spa
- Horizon Hotel Kota Kinabalu