We booked this hotel online and considering the price we had high hopes for a good experience. Unfortunately on arrival we realised the advertising had been somewhat misleading. It seems to have the elements of a great hotel but doesn't quite deliver. The room itself was lovely, very comfortable with a view over the harbour. The staff were friendly and welcoming and the breakfast was great! Unfortunately the positives end there. The pool area was the biggest disappointment, tiny, cramped and only 3 places to sit/lie and no other space around the pool. The air conditioning system had a habit of dripping on us when stood at the reception desk.
The location is reasonable as only a short walk to the night market and the harbour side area of restaurants and bars....it would've been short if there was a map or staff could help point us in the right direction rather than having to wander hoping we were going in the right direction.
Compared to our other hotels in this area we really felt it was overpriced considering the facilities and non-seafront location.
- Official Description (provided by the hotel):
- Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more less
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- Also Known As:
- Horizon Hotel And Spa
- Horizon Hotel Kota Kinabalu