We attended the wedding function at Ming Garden recently and our first impression is what a nice new hotel in kk. But the disaster came in we are having the dinner at the ballroom..Just imagine, during last courses (Dessert) they didn't replace our dirty plate, no fork and the worst thing is there is no equipment for us to take the dessert which is in the middle of the table. We trying to get some attention from the waiter but seem that they doesn't bother. Frankly speaking, the food is ok but in terms of service, they need more training. After the dinner we are looking for smoking area INSIDE the hotel but the answer from the back of the house staffs in very disappointing.. "you can smoke outside of the lobby area". is it just because of we are local, they treated us like that? I'm hotelier as well but I never get instructions from my superior or management to look down to our guests no matter where they are come from. Return back to this hotel??? think twice.....
- Official Description (provided by the hotel):
- Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more less
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