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“Nice getaway”

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Ming Garden Hotel & Residences
Ranked #18 of 91 Hotels in Kota Kinabalu
George Town, Malaysia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice getaway”
5 of 5 bubbles Reviewed 7 January 2014 via mobile

Had a comfortable relaxing trip to kota kinabalu, provided by this hotel. Updated designs and hassle free location for those with a rented car are it's plus points. Room service is actually delicious if one is too tired to go to the bustling city. Will return if I'm visiting KK again.

Stayed December 2013, travelled as a couple
Helpful?
Thank drinkingcocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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423 reviews from our community

Traveller rating
    54
    185
    132
    30
    22
See reviews for
107
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87
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Any
English first
Lichfield, United Kingdom
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

Really couldn`t find anything to fault in this smart, clean and friendly hotel, the rooms were spotless, a good size and comfortable. More three pin (UK) sockets than I have ever seen in any hotel, kettle, water, big tv, great shower, for the money probably one of the best hotel rooms I have used.
The friendliest staff with the biggest smiles nothing was too much trouble, from the room cleaners to Sam the Sales Director everyone was a pleasure to meet.
Big big breakfast buffet mainly Asian but the sausage and egg was there as well and it was all tasty.
All the Malls, restaurants, and ferries all a short taxi ride (15MR) the travel time would depend on the time of day as rush hour could be busy but you could walk into town in 15mins
No problems at all with this hotel and if we were ever to come back to Kota Kinabalu I would go nowhere else

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grahammckenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaftesbury, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

I flew to KK from the UK and my girlfriend from Sydney, Australia to spend Christmas together. What a lovely hotel. The staff were brilliant and looked after us especially 'Nainih', our sweet little room maid who even put christmas decorations and a card in our room which was on the top floor and had a great view of the mountains. It was clean and stylish and the aircon was quiet and efficient. The buffet breakfast was amazing every day and the Christmas day dinner buffet was beautifully presented and delicious. Some members of staff dressed up and sang carols in the foyer on 23rd and 24th. We attended the best ever Christmas eve party in 'Sparks' bar which was the highlight of our stay. Brilliant! !

Room Tip: Only 10 minutes from the airport so some aircraft noise is inevitable. Busy road at the front of the...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
211 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 19 December 2013

The room is smaller than photos but sufficient space to move around. Bed is comfy, room clean, service is great. Quite a distance from KK town centre. The only complain that I might have is the wifi which I find difficulties to connect at times.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Su2122013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

This hotel was recommended to me by my tour operator as one of the preferred hotels to stay at for my time in Kota. I was only here for one night but thought it was quite new and clean. The hotel itself is quite similar to a Best Western or Holiday Inn. The pluses are that it has a fitness center, swimming pool and bar/restaurant inside which many of the other hotels in its price range and quality do not have. Rooms were clean, not very big however and hotel is a bit farther away than some of the others. It is a quick 5 minute cab ride or 15 minute walk to the waterfront and Centrepoint mall.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlicesAdventures13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_MGHR, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review, 17 December 2013
Dear AlicesAdventures13 ,

Warmest greetings from Ming Garden Hotel & Residences!

Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences.

We are delighted to read your review regarding your stay with us, it gives us great pleasure to know you enjoyed your stay with generally positive reviews of our services provided by our team of dedicated members.

We hope to see you again in your next visit to Kota Kinabalu :)

Kind regards,
Shauntay Dawn
Asst. Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 3 December 2013

Been to a wedding event there.. the settings are great.. love the ballroom, the service and delicious food.. the wedding entertainment is truly unexpected.. yet fun and hilarious at the same time.. i can't say the same to the wedding singer/band because it's not memorable

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank sheena2968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_MGHR, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review, 17 December 2013
Dear sheena2968,

Greetings from Ming Garden Hotel & Residences!

Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences.

I am delighted to hear that you had such a great time during a wedding function here at the hotel. We are glad that you find our delectable menu selection a treat and that you were happy with the helpfulness and friendliness of our staff.

We value such feedback which is shared with all and look forward to your return in the not too distant future.

Kind regards
Shauntay Dawn
Asst. Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coffs Harbour, Australia
Level Contributor
114 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 3 December 2013

We stayed at this hotel at the beginning and end of our Sabah holiday and were more than happy.The staff were really helpful in helping us hire a car- ringing around and getting a better price than we were able to. The location is on a huge motorway but the room was surprisingly quiet.Its an easy walk to shops and restaurants and also a walkable distance to the jetty for boat trips to the islands. The buffet breakfast was good but did cater more for locals than westerners.
The pool is big with a separate childrens pool.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crawfords37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager_MGHR, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review, 17 December 2013
Dear crawfords37,

Greetings from Ming Garden Hotel & Residences!

Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences.

What I have just read is really compelling. Thank you for the bounteous rating and feedback you gave to our hotel for being perfectly located in the heart of Kota Kinabalu, for our complete facilities, for serving delectable breakfast menus and offering modern & state-of-the-art amenities – the rooms and the swimming pools.

We thank you for recognizing the high quality service of our team especially of the Front Office. I, the management and the rest of our team will always be excited to welcome you back whenever you are in Kota Kinabalu.

See you soon :)

Kind regards,
Shauntay Dawn
Asst. Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ming Garden Hotel & Residences

Property: Ming Garden Hotel & Residences
Address: Lorong Ming | Jalan Costal, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 91 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ming Garden Hotel & Residences 4*
Number of rooms: 600
Official Description (provided by the hotel):
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more   less 
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