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“Fell short of expectations”
Review of Hotel Sixty3

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Hotel Sixty3
Ranked #1 of 92 Hotels in Kota Kinabalu
Certificate of Excellence
Antarctica
Level 6 Contributor
227 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
“Fell short of expectations”
Reviewed 22 August 2013

My wife and I stayed here before and after a stay in the rainforest. After having read so many good reviews here about this hotel, we wondered throughout our stay if we were at the same hotel. The start was not good. We arrived to a very lacklustre welcome that included not helping us with our luggage. Things only got worse after checking in to our room. Upon entering our room, we noticed a very strong smell of mold. There was clear evidence of previous water damage on the walls adjoining the bathroom. When we checked out the bathroom, the shower area was pretty disgusting. There was mold on the ceiling and edges. The sink drain was also clogged to a point of not being able to use it. We asked for another room but it also smelled bad and this time the toilet leaked badly. We asked to be moved again and this time the room was acceptable. The staff brushed it off as a problem in all hotels due to the humidity but there is a thing called paint that guards against mold buildup. This was not a problem in any other hotel that we had stayed in during five weeks of travel in Malaysia. The staff were friendly enough but I wouldn't exactly call them helpful. Wi-Fi access was a constant nuisance trying to get on. We tried the computers for guests downstairs but they were also constantly having problems or some kid was playing games on them. A really big annoyance here were the large Chinese group tours who seemed to think that everyone enjoys watching their screaming kids running around without supervision. They were noisy until late at night and slammed doors making it hard to sleep or enjoy any little time relaxing in the room as the walls are very thin. It was surprising to note that staff allowed this to continue knowing that this may bother other paying guests. The hotel advertises itself as smoke-free but judging by the smell of smoke in the hall and the ashes on the garbage can next to the hotel elevator, some guests are not abiding by the rules. When I brought this to their attention, it was shrugged off. The location of the hotel is fine and it does represent good value if you're a backpacker or in a tour group but this is not a place for a couple who enjoys tranquility. When we returned from the rainforest, we were given a room on the fifth floor which was much better than the horrible rooms that we tried on the second floor. Even though, had we not had a firm reservation, we would have moved to another hotel.

Room Tip: Inspect the rooms and make sure there is no mold, and that the sinks and toilets do not leak.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelglobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
london
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 August 2013

Stayed for two nights. Hotel is in a good location, close to a wide selection of restaurants, cafes and the various shopping centres. The room was a very good size, clean and well equiped, with a good sized shower room and complimentry tea/coffee facilities. The hotel has a tourist information desk but the main tourist information office is virtually opposite the hotel which can provide lots of infromation. Overall a nice stay the staff were friendly and helpfull.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deirdre_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
105 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 20 August 2013

We stayed here for a total of 5 nights with a Mount Kinabalu trip in the middle. The rooms matched the pictures and were quite large, the bathrooms had amazing rain showers too. They provide some tea and coffee making facilities in the rooms and some small toiletries. The location is great, right on Gaya street where there are lots of convenience stores, cafes and bak kuh teh restaurants (our favourite restaurant was the chicken rice place at the start of Gaya street). It is a very close 10 min walk to the Jetty to take you to the marine park too. The Filipino Market was about 15 - 20 mins walk.

Some reviews mention lack of WIFI in some rooms but the two rooms we stayed in had strong WIFI connection (2nd floor near the lifts) but it was rather slow. The TV does not have many channels and there are movies on demand which require payment. The service was quite good but they never had enough money to exchange even though they posted their rates on a TV in the lobby. We also were given a recommendation by a front desk person to go to a massage place on Gaya street called De Borneo which was the worst massage I've ever had in my life. Some of the other guests were very noisy in the morning so you may need to be prepared to be woken up unexpectedly.

Overall I would stay here again if I didn't use the room too much as it was great value and in a good location.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sezstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2013

We stayed for two nights at Hotel Sixty3 in August 2013 and were pleasantly surprised. For the price, I was expecting an average quality hotel but it was actually the nicest place we stayed the whole trip - and we paid double this at some other hotels. The room was quite large, the bathroom is spacious and has a double sized shower, the TV is big and has lots of channels and everything was quite new, clean and in good condition. Also, the bed was REALLY comfortable - this was a nice change from the overly hard beds they usually have in the region.

Breakfast is not included, but there are lots of places to eat nearby. The location was quite central - between the main part of the city and the shopping centre district.

If you are looking for a comfortable place to stay between hiking at Mulu or Mt Kinabalu this place is perfect.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank advisor_lass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
171 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 17 August 2013

Booked here for two separate nights as was doing the climb up Mt Kinabalu - hotel is well located, not really in the centre of KK, more one end of town but everywhere is walkable and it is near a good collection of coffee shops, restaurants and shops and only a short walk to the seafront. Rooms are really big and comfortable and the bathrooms are clean with a good size walk in shower.
I booked having read so many positive reviews about here and I wanted to like this hotel, but it just kept falling short - the wifi is not accessible in your room and you have to sit outside on the landing to get it to work along with everyone else, so actually you find yourself sitting on the floor sometimes outside your door, you can get a lot of noise from adjacent rooms and from the communal areas outside and unless I directly asked one of the staff at the desk for assistance (check out, question on wifi), they preferred to stay chatting amongst themselves or on the computers.
In reality you probably won't spend much time in your room when in KK so overall the hotel does represent excellent value for money and the generous room sizes are a real bonus but it just fell short on some of its claims and I left feeling a bit disappointed that it could have been a bit better.

Room Tip: Try and get a room away from the lifts - this means you won't be affected by the noise of people...
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickworld08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan
Level 6 Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 13 August 2013

We stayed one night in this hotel and let me tell you that it has been a positive surprise. Before the trip around Borneo we stayed at the Shangri-La. The hotel is well positioned right in the center of KK. Close to the main night market and close to the sea front. Hotel is clean, well furnished with amazingly big rooms. The problem of Kota Kinabalu are the beaches, this Hotel right in the center doesn't have the beach so you should go to the seafront and look for a lift/boat to get to a nicer area. As for my previous comment on KK I would not spend more than a couple of days then I would go to the north to see Kudat/Tip of Borneo or Sandakan beaches. To conclude "quality for money" super, nice and brand new hotel costed little money. Worth to go.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rlx100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tokyo, Japan
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2013

It was really nice to stay this clean hotel for three nights and one later. No bath tub, but a clean bathroom with shower. The location looks away from the city center on the map, however, it is still in the center. Although they don't offer a breakfast, popular bakeries and coffee shops are just across the hotel. Only thing I was disappointed is no color map on this hotel. therefore, it is a bit hard to understand other facilities, however, the State Touism Bureau, just infront the hotel offered us, instead. The smell of Lemongrass inside the hotel, may be for insect repellent, is a bit botherd me.
今月初旬3泊そして別の場所から戻ってきて1泊しました。清潔で良かったです。バスタブはなく、シャワーだけでした。場所は地図上では街はずれのようですが、実際は街中です。朝食はついていませんが、ホテルの下や前にパン屋さんや飲茶のお店等があり、まったく問題ありませんでした。唯一残念だったのが、ホテルにカラー版の地図がなく、街の他の施設の位置関係がよくわからないということでしたが、目の前がサバ州政府観光局なので、そちらで地図をもらえました。また、虫よけなのか、レモングラスの匂いがホテルに充満していて、少々気になりました。

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tokyoholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sixty3

Property: Hotel Sixty3
Address: 63 Jalan Gaya | 0 KM, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 92 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sixty3 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Sixty3 is a truly centrally located hotel in Kota Kinabalu city.It sits on the quaint, bustling, yet charming street of Jalan Gaya (formerly known as Bond Street during colonial times), with the State’s tourist information office right opposite the hotel. The street is flourishing with a myriad of restaurants, bistros and cafes, burgeoning with everything from lifestyle malls (Suria Sabah Mall, Wisma Merdeka) to local side-stalls, and being the city’s business high street, it is surrounded by financial institutions. Also famous for its colourful and vibrant Sunday market, it is evident that Jalan Gaya captures perfectly the essence of life in Kota Kinabalu and at Hotel Sixty3; all of this are just pulses away! ... more   less 
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