Stayed two nights on 13/6/13 and 18/6/13.
First night disappointment. Had made arrangement for connecting rooms as we were traveling with children. Was told hotel is full house and no other connecting rooms available.
The breakfast is not great and doorman and porters are hardly seen.
Second disappointment. We checked in after a tiring climb of Mt KK at 7pm and was told our rooms were not available. As they had allowed late checkouts from our rooms at 6pm!! How can this happen? The reception was non apologetic and nonchalant about the whole thing. As we were all very tired, we did not want to kick a big fuss. Needless, to say, we ate out for our breakfast.
The hotel is busy and noisy. Poor upkeep. Hairs could be found sticking to the toilet walls etc and the rooms smell musty. The carpets are worn and the windows need cleaning from the outside as there are a lot of foreign bodies stuck outside.
Location is great though. Near the fantastic Ocean seafood restaurant. Nearby, there is also Quicksilver and BodyGlove shops.
- Official Description (provided by the hotel):
- THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more less
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