It always comes down to price, facilities and location and to be fair, for the price paid the Klagen scored well on all points. It's right in the middle of the 'action' in Kota Kinabalu, close to the night markets, across from the Esplanade and with a major shopping centre across the rear access street. The lobby is small (and often seemed crowded) and set out in an unusual way in that usually lobbies have somewhere to sit while waiting for people, but here the seated area was part of the 'lobby bar' and cordoned off from the actual lobby.
It is quite a large hotel and we had asked for a quiet room away from the lifts which meant it was quite a hike ... but it was indeed quiet and we had a waterfront room with great views. The room itself was large with plenty of space to spread out. The bathroom was fabulous with a full size tub and a rain shower with good water pressure and room to splash around. A newspaper was provided every morning which was fun to read and a good way of keeping up with things.
The wifi as mentioned by other reviewers was patchy and often dropped out ... but for quick emails etc it was adequate most of the time.
Breakfast appeared to be a large spread but wasn't particularly inspiring. I almost think they try to offer too many choices and in a way should focus on doing fewer things well. There was an omelette station, pancakes, waffles, pastries, breads. The Asian dishes not quite as flavoursome as I expected.... and a little bit oily.
The most entertaining part of our stay was that there were local celebrities staying there whilst filming a TV show and the crowds in the lobby trying to get photos was fun to watch in the mornings whilst waiting for our tour pick ups.
- Official Description (provided by the hotel):
- THE KLAGAN HOTEL, Kota Kinabalu, Sabah is strategically located in the heartland of city-centre encompasses 208-fully refurbished guests rooms will be an ideal choice for your next holiday or business destination. With just a mere 10-minute drive from Kota Kinabalu International Airport and walking distance to the shopping arcades, KK Waterfront Esplanade and the Filipino Market, we at The Klagan Hotel welcomes you with the Sabahan hospitality. ... more less
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