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“On the Good Side of Average for Mid-priced accomodation in an overpriced city.”

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The Palace Hotel Kota Kinabalu
Ranked #47 of 91 Hotels in Kota Kinabalu
Kangaroo Island, Australia
Level Contributor
199 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
“On the Good Side of Average for Mid-priced accomodation in an overpriced city.”
3 of 5 bubbles Reviewed 19 September 2012

KK has some huge waterfront hotels which amount to three times the price of The Palace. Don't bother. Stay closer to the Uni at the new hotels there. For town hotels, most are either too posh or too shabby. This is middle of the road. The good side first - the meals area looks out over the pool to the rainforest behind. This is great. Go for a room facing the hill. Any with city views are noisy and I mean noisy! The hige exhausts from the shopping complex and the compressor noise from the individual air cons situated outside each room makes this hotel a noise phobic's nightmare. Breakfast was variable with "off" laksa sauce. But I had the runs from the afternoon tea at the Hyatt. I must say that was a magnificent affair with the best sweets ever - local coffee from Tenom and Sabah tea, mud cake made from local cacao are the best! Don't overdo it. Back to The Palace - looks great on the hill - inside is OK, functional, comfortable.

Room Tip: the rooms vary in price according to 1. no window 2. one window (small) 3. two windows (small). Prob...
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  • Stayed September 2012, travelled as a couple
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Helpful?
Thank NibbanAh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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222 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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English first
London, United Kingdom
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 September 2012

We stayed there for two weeks at the start of September, lovely hotel with lovely staff too. Very helpful and friendly. The gym was great , including the steam room, and pool the perfect size. Breakfast was lovely, with wide range of foods. We all loved the freshly made waffles and omelette in the morning. The fruit selection was great too. After breakfast we lounged by the pool, very relaxing and comfortable. Staff member named Ray was extremely helpful and friendly. Gave us all the right information and advised us to do many activities including jungle treks which was great fun. A girl at the desk also asked us out on Friday night and took us to the 'bed' club In town, great fun!!! Overall I would totally recommend this hotel!! You will love it!!

  • Stayed September 2012, travelled with friends
    • Value
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Helpful?
Thank Loga S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krabi Town, Thailand
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 August 2012

The staff were really really amazing!! The room was lovely and I think it was good value if a bit expensive. The food and pool area were great. The hotel is not in the city and its quite a walk so we had to get a few taxis! When we came back to KK on our way home at the end of our trip we stayed here again.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank AudreyMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 August 2012 via mobile

This hotel is awesome and it is more on protecting the earth ! I have a stay here for 3 days 2 nights .... Moreover , it have shuttle bas service and good view of Kota Kinabalu .... During the stay , the staff was very friendly and nice and lastly , good connection of WIFi

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thony0912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shah Alam, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 July 2012

I stay from 27th February till 29th February for business trip.
Overall the decoration is good as it is just done the renovation. Bed is very comfortable. Decent hotel room, well equip with wifi and hot water. Just the hot water quite hard to control the temperature...its either sudden too hot or too cool... Breakfast is awesome, serve with continental breakfast and plenty of choice. Parking is not a problems in this hotel if you rent a car in KK.

Room Tip: Bring more socket with you if you have more electronic device.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Eugene_Chin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 13 July 2012

I love everything about this hotel and keep coming every now and then. The new decoration was awesome. Food was improved. The staff all friendly and very welcoming. The karaoke lounge "Glamourous" was excellence and it was a non smoking lounge. The gym facilities also amazing including swimming pool. The only hold back about this hotel is the location which was a bit isolated but not to worry, cab is around .

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank Cintame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 8 July 2012

because firstly, the hotel reception staff did not provide any information regarding the hotel facilities or the fact that they had their own tour desk. We had to find out all of the information ourselves during our stay. Secondly, although the hotel staff were friendly, it was very difficult to be understood by them. Thirdly, although there is a pool on the basement level, it is overlooked by people eating in the restaurant above. Fourthly, which is not the hotel's fault at all, but the main visitors to the hotel wereused by males, who stared at us CONSTANTLY,and as two females travelling it made us feel very uncomfortable! The good things about this hotel are the food and the friendliness of the staff.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank carolineKent_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Palace Hotel Kota Kinabalu

Property: The Palace Hotel Kota Kinabalu
Address: No 1 Jalan Tangki, Kota Kinabalu 88100, Malaysia (Formerly Berjaya Palace Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Palace Hotel Kota Kinabalu 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Palace Hotel Kota Kinabalu

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