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“Gorgeous view, room & great service! What else can you ask for?”

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Hyatt Regency Kinabalu
Ranked #4 of 91 Hotels in Kota Kinabalu
Certificate of Excellence
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Gorgeous view, room & great service! What else can you ask for?”
Reviewed 19 January 2011

The view was breathtaking. Waking up by a floor-to-ceiling window every morning overlooking the sea: amazing. A bed you don't want to get out of. The room is amazing. Especially love the bathroom. with such open concept. We got 2 adjoining rooms which had 2 different layouts. Service is great. [Except that the tour guide based in the hotel wasn't helpful at all. Researching on my own was so much better.] Its central location, along Jln Tun Fuad Stephen makes it so convenient to go anywhere around the city. I just wished they had free wifi. The hotel still uses cable to get on the internet, and it's chargeable! :/

  • Stayed January 2011, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank myeisha21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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English first
singapore
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 December 2010

We stayed for a week over the Christmas period.
The hotel entrance was very tired looking. The lobby is dark and in need for a do-over. The restaurant facing the entrance looked spacious but again, rather tired looking and lethargic. Lighting could have been better. The staff were friendly though.
However when we arrived in the room - we had connecting rooms with our kids - I was very happy with the big picture window facing the water. We paid more for this ocean view room and am glad that we did so otherwise we would be looking at the buildings around us. We were also given the 10th floor that we thought was helpful for the ocean view. It was lovely to look out to the water especially when the sun was high.
The room was spacious, the bathroom was renovated. However the water pressure was weak and the hot water was not hot enough. It was a nice touch to have the "rain shower" option but it would last about 30 seconds before you need to push the button again.
The bed was very comfortable with plenty of pillows - they had both normal pillows as well as feather pillows - which I thought was really good. Also it was plenty of distance from the tv if you were watching it from the bed.
The carpets in the room should be changed too. It was thin and old. And my son's socks turned black after running around a few times.
Breakfast was ok - there wasn't enough cooks manning the omelette, noddles and roti prata station. I saw many guests waiting patiently but a few had to ask the waiters if there were other cooks around to serve them. The coffee arrived lukewarm and for the 7 days we were there, the dishes were all the same for the whole week. I recommend the beef rendang. The fruits were hit and miss, sometimes fresh, sometimes stale. The smoking section was near the entrance, while the non-smoking section was at the back, which is about 2 degrees colder at the back of the restaurant.
Location - it was ideal that Wisma Merdeka is just about 10 steps to the left of the hotel. There is also a laundromette 2 streets down perpendicular to the hotel - helpful when we are staying for a week. I had a nice foot massage for only RM30 on the street down to the right of the hotel. We also rented a car to drive to Mt Kinabalu. We found that more economical than taking a taxi. We drove to the park and walked up the mountain till we reached about 2.5 km in elevation. It was great fun!
We would come back to KK again as there are lots to do but I don't think we will come back to the Hyatt again. It was not worth the money we paid for the rooms. Also, I cannot believe that we still had to pay for internet service. Do be careful and check your invoice as they had over-charged us on that.

  • Stayed December 2010, travelled with family
    • Value
    • Location
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Helpful?
1 Thank greenpapaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 December 2010

Some hotels are made great because of their staff. This is one of it. Hyatt Regency has a wonderful location downtown, making it easy to get to the travel agents that provide tours to the Tunku Abdul Rahman marine park, Kinabalu Park and various local, nearby destinations. I was amazed with how at least one very senior staff going out of her way to make sure that I had a pleasant stay, especially after I found out that the swimming pool was closed for renovation. With a kid in tow, a pool is an almost must-have for every vacation, and while sorely disappointed that we couldn't dip our toes into one, the particular staff made sure we still had a pleasant stay. The refurbished room we had was spacious, with a large flat screen TV and a DVD player installed. The buffet breakfast had a great selection and the bread from the hotel bakery is simply amazing -- among the best I've had all my life! I'll definitely be back.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jalee70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 December 2010

The Hyatt has completely re-vamped all its rooms. Sea view room was very good and the view from the window excellent. Ideal position just behind the promenade and beside shopping centre.

Stayed December 2010, travelled as a couple
Helpful?
Thank PaulRWonnacott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
115 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 11 December 2010

Stayed here for 3 nights, not the greatest Hyatt hotel I have seen but absolutely nothing to complain about. Rooms was recently renovated, very clean and comfortable. The pool a closed for renovation when I visited. Staff helpful. Location great - not for you if you are looking for a beachfront stay, but a very handy location in town. Bars and restaurants close by, eay walk to shops and the jetty for boats to the islands. Recommended option of you are looking to stay in this part of town.

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank SeeingIsBelieving007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
168 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 6 December 2010

I recently spent an evening in a Club level room, with a view overlooking the South China Sea. From my room, and the Club lounge, I enjoyed a view of spectacular Kota Kinabalu sunsets, and enjoyed the outstanding, complimentary snacks and drinks in the Club lounge. The service was outstanding without being cloying, and attentive. After hectic days shopping and sightseeing, the Hyatt was a wonderful place to return to and get refreshed.

  • Stayed November 2010, travelled solo
    • Value
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Helpful?
Thank Worldtraveler68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 November 2010

Great location in Downtown KK. It is not a resort hotel. We stayed on Executive floor and the service was exceptional. My husband was sent a birthday cake which was such a lovely thought. Room reecently refurbished and absolutely wonderful. I would not consider staying anywhere else in KK

  • Stayed November 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anya70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Kinabalu

Property: Hyatt Regency Kinabalu
Address: Hyatt Regency Kinabalu Jalan Datuk Salleh Sulong, Kota Kinabalu 88991, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#1 Family Hotel in Kota Kinabalu
#2 Luxury Hotel in Kota Kinabalu
#5 Romantic Hotel in Kota Kinabalu
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Kinabalu 5*
Number of rooms: 288
Official Description (provided by the hotel):
Experience five-star Sabahan hospitality at Hyatt Regency Kinabalu, the premier choice for business and leisure travellers to Sabah, the Land Below the Wind. This luxury hotel in Sabah is a mere 15 minutes drive from Kota Kinabalu International Airport, offering a central location in the heart of the city close to tourist attractions and stunning views of the famed sunsets in Kota Kinabalu. Unwind in one of our 288 spacious rooms and suites all exquisitely designed with sophisticated comfort in mind plus some of the best views in Kota Kinabalu including those of the sparkling South China Sea or the Kinabalu city surroundings. Dining options at our three Kinabalu restaurants and bars are a food aficionado's delight with some of the best food the city has to offer. Be it a dip in the blue waters of the outdoor pool, a relaxing massage at the Avantang Spa and fitness centre or a party at our Shenanigan's Fun Pub, our Kota Kinabalu hotel in Sabah has it all for you. ... more   less 
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Also Known As:
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kota Kinabalu
Hyatt Kota Kinabalu

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