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“Fine - nothing out of the ordinary”
3 of 5 bubbles Review of Promenade Hotel

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Promenade Hotel
Ranked #16 of 91 Hotels in Kota Kinabalu
Kuala Lumpur, Malaysia
Level Contributor
66 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Fine - nothing out of the ordinary”
3 of 5 bubbles Reviewed 17 March 2010

Bog-standard low-end business hotel. Pretty clean, mid-sized rooms. Good location close to nice water front restaurants. Surprisingly good bar band. Hmm... For budget business travellers, this should do fine.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mosquita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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564 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Singapore
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 11 March 2010

Stayed at this hotel in town with a group of friends after climbing Mt Kinabalu. I’d recommend staying here if you want a decent place to stay and not spend too much at the 5-star hotels in the city.

Do not confuse this hotel with the neighbouring (and probably affiliated) Promenade Hotel Apartments. Stayed in that one before and it was terrible (see the other travellers’ reviews under that hotel listing).

There is undoubtedly cheaper lodging available in Kota Kinabalu (KK) and definitely more luxurious ones but for the price we paid (RM212 nett/ nite w/o breakfast), I think this is the best balance of comfort, cleanliness and price.

Pluses:
- Free wifi internet (at the lobby only)
- Nice decent clean rooms with everything working fine
- Location not the best in KK but walkable to most places of interest within 10mins

Negatives (nothing major, but where service could perhaps be improved):
- Requested for non-smoking rooms when we made our email booking but we were all put onto a smoking floor. Fortunately, the rooms has no smoke smells at all so it all ended ok
- TV (CRT) reception was weak (not sure if the TV was going to conk off or the reception was bad)
- Only 1 key card was provided per room. You can request for a 2nd key card (RM20 deposit) but they ran out of blank programmable cards on the 1st day)

Summary: All in all, a very pleasant stay in a comfortable & affordable hotel. Service and amenities could be improved but for the price you’re paying, I’d say this is a good deal. I’d stay here again if I were to return to KK.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tahoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 March 2010

We booked this hotel last minute on the internet while traveling in Borneo. When we arrived, I was really surprised at how beautiful the lobby was. The rooms were also nice, but not as modern looking. The buffet was really delicious! We had been traveling for about 4 weeks and the chef here at The Promenade did a wonderful job catering to all travelers. I actually counted 77 entres and 39 condiments...wow!

The exercise facility did not have a/c. Only fans to pull out the hot air. So, this made our workouts a bit warmer than hoped for. The locker rooms were nice, including a sauna, steam room and jacuzzi and very clean. The pool was small but good. A bit of a walk to get from the lockers to the pool and you did hear noise from the traffic while at the pool.

The location is good, but since it is situated at the edge of the city centre it took about a 20 min brisk walk to reach Jesselton Point and that edge of town. Not a complaint though since the weather was perfect and the walking was enjoyable.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indigoblue33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
210 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 297 helpful votes
4 of 5 bubbles Reviewed 21 February 2010

Well, I have been to this hotel in numerous occasion. It is situated by the seaside and the sea view is great. Room clean and in very satisfatory condition. The breakfast is one of the best that I have when compared to others. The only bad experience that I had was in the lift. I was stuck in the lift for about 10 minutes but it does happen to someone and unfortunately, it was my turn. The swimming pool is not disclosed enough as non hotel guest also could view an access it.

Overall, it is a recommended hotel.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milky99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 20 February 2010

We stayed at this hotel because it was part of a flight package. I wasn't sure it was the best location for a family with a 4 year old, but it turned out to be okay. Here are some things we liked about the hotel:

Great breakfast (heavily Asian influenced, but smattering of Western dishes)
Good pool - from first glance doesn't look great and it is a bit small but they use the space well. Nice kid/shallow end.
Good location - easy to walk to great resturants/quick taxi ride to the beach
Good service - easy to arrange any local outings.

Things that could use improvement:

Rooms are dated - shower head is low (I didn't mind too much but my husband is over 6 feet tall and wasn't loving it)
No place to unpack - we stayed for a week and would have preferred not living out of our suitcases. Could use at least one dresser.
No beach front - key when you have a kid that all they want to do is play in the sand
No kids activities/play ground/play room

Overall we were pleasantly surprised at how much we enjoyed our stay here. That said, if we return to Sabah, we will probably stay at another location with beach front. If it was just the two of us, or traveling on business I would stay here with no hesitation.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jendan22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitley Bay, United Kingdom
Level Contributor
313 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
3 of 5 bubbles Reviewed 7 February 2010

We stayed at the Promenade hotel for six nights in January / February 2010. We had a Junior Suite and found the room and facilities to be comfortable and what one would expect from a four star city hotel. It is located on the sea front and the rooms currently have good views of the sea. However, this may change once construction work is completed on the building site located between the hotel and the sea (see photo). The hotel was busy and ideal for business traffic but lacked the general friendliness one might expect from a leisure holiday resort. Breakfast was a rambling affair with six different food stations – some of which are located in areas ‘closed down’ during quieter mornings. Standard of food was satisfactory. However, the hotel is located next to the Waterfront where there are several very good restaurants with tasty food and where one can view some splendid sunsets. The hotel pool is quite small but does have a few sun loungers. On one of the occasions we used the facility, some guests spilled out from the adjacent restaurant for a ‘smoke’ and to let their children play around – throwing food in the pool and washing their hands in the water. The drains were also a tad smelly around the pool. The hotel also has a reasonable shop for those nick knacks and quite a good cake stall in the foyer. Be warned that the Kota Kinabalu International Airport is located nearby and aircraft fly quite low as they take off. We would stay at this hotel again if ever we were to visit KK for a one or two night stay only.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FarEastTraveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Promenade Hotel

Property: Promenade Hotel
Address: Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#9 Luxury Hotel in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Promenade Hotel 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu

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