We stayed at the Pacific Sutera Resort for 6 days. At first we got a room overlooking the gardens and golf course. The first room we were given had a strong cigarette smell, despite being a non-smoking room. Hotel staff were friendly and moved us to another room immediately. The next room still had a strange musky smell. It was also noisy from people talking in the corridor outside the rooms. These rooms were outdated, and definitely not 5 star. From the look of the rest of the resort, I was a little surprised at the rooms- I expected much better. Hence my lower rating.
Eventually, we paid for an upgrade to a sea view room which was in a quieter location, and better.
The hotel lobby, restaurants and bars are very nice, and the breakfast is fantastic! There is a very (*very*) small beach, and a large, clean pool. Food and drinks at the resort are expensive.
Im not sure if I would stay here again.More
- Free Wifi
- Breakfast included