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“Irresponsible act!”

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Api-Api Centre Service Apartment
Selangor
Level 6 Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Irresponsible act!”
Reviewed 8 July 2013

I booked 2 units apartment directly from the owner via her FB page https://www.facebook.com/pages/Api-api-Center-Apartment/202679153078498?ref=ts&fref=ts
I chose it because of the location, very near Philippine's market, convenient stores, shopping area & plenty of eateries. Once arrived, we were greeted by the sombre lady caretaker who showed us our units & left after we paid the total rent for 2 nights. The units look ok but lacking something here & there. Here goes the list:
- All showers in all bathrooms were not working.
- One unit has semi auto washing machine but no extension wire provided.
- Aircond in one room was loud and not cooling at all.
- Old model tv were provided but one was not working.

When we asked the caretaker about this, she said the owner is not there & she don't know how to address the matter. And the most annoying thing happened on our second night. There was a water cut! We called the owner & she promised to look at it & send a gallon of water to each unit. We waited but nobody came! I keep calling & texting her but she didn't reply at all! Apparently, the water cut lasted until 4am without us knowing it. If we knew about it earlier, at least we can stock up water ourselves! Can you imagine our misery from 6pm-4am that day?

To the owner whoever you are, please be more responsible because you're doing business, promising to provide good service & good accommodation but you're not taking full responsibility with the maintenance & not even care for our comfort at all, us = your paying customers!!!

Not recommended at all!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NJQistina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

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Date | Rating
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English first
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 June 2013

We got a unit of apartment directly deal with the owner. I can tell that we are satisfied with the number of rooms (two rooms), number of matrices that were provided (a lot) and number of air-cons in it.
For our unit, we don't have any washing machine, cooking equipment or utensils (cooking is not allowed as mentioned by the owner while booking) but a refrigerator (not really use it), a small tv, dining table and chairs, comfortable sofas, beds and that's it!
Even though there are two toilets, but they seem dirty here and there with yellow stains. The balcony is even dirtier, have to wear sandals while hanging clothes at there.
The security seems POOR, as we have never being asked for ID or anything else while walking into or out of the apartment.
Besides, the lifts are like being used for more than 20 years old. Sometimes, we rather walk down the stairs that even faster than using the lifts.
Overall, it's really budget for 10 people or more than that to stay there.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank childly1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kota Kinabalu hotels

Mukah, Malaysia
1 review
Reviewed 22 June 2013

We have booked an apartment directly via the owner, but we were disappointed that they couldn’t get us another room and would still incur their charges for any extra bed.

Our apartment had a washing machine, an electric water kettle, a refrigerator and a balcony to hang clothes. We were given 4 small bars of soap and towel each. No stove and detergents provided. Maintenance is much needed as I got scalded from the shower and had to manually flush the toilet with a bucket of water because it wasn’t functioning properly. The bathroom seems to be blocked, there will be a small pool of water after bath.

Besides the underground car park, we had to pay for parking at parking space in the api-api compound (office hours). Their parking attendants are just plain clothes men who claimed they are just doing their job under the api-api management.

Located next to Centre point shopping complex, a good place for currency exchange.

Overall, the kitchen is not functional. It is a fine place for a group short trip. They have a facebook page, probably best place to refer for latest promotion.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ycc-choo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2013

The area looks really seedy, and the surrounding area looks like you could get mugged any time. Parking is relatively easy to find, since they have an underground car park, but you have to pay the parking yourself.

The entrance is also in very bad shape. Broken windows with 1 security guard sitting at the entrance. The apartment itself is alright, 2 room per apartment. One air cond was hardly cold at all even when left on for hours. Living room and 2 bedrooms have air conditioning and there's a small kitchen as well.

2 washrooms, 1 of them attached to the bigger room. Decently clean and no funny smells. Just be careful when walking around in that area at night. The lift also goes to a -1 floor which I guess is the parking and which I found thoroughly amusing I had to take a photo.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ai-Vern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Api-Api Centre Service Apartment

Property: Api-Api Centre Service Apartment
Address: Lorong Api Api Centre, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
Ranked #70 of 99 Speciality Lodging in Kota Kinabalu
Number of rooms: 5

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