This is probably the worst hotel I've ever been to. They boast about being a 4-star hotel, but they don't even compare to some budget hotels in Kota Kinabalu. The main door parson welcomes you with a cold stare while you carry your own luggage to the reception. The front desk people wont attend to you unless you call their attention (even if you're just in front of them). The non-smoking floor stinks like ashtray. We were checked-in at what is supposed to be a de luxe room at 1029 but it's just a big room and nothing more. Wifi isn't even available at the room. We complained about it at the front desk and voila their marvelous solutions was for us to go to the lobby and access the internet there! Finally there was a technical person who attended to our concern but even he wasn't able to fix the problem!!! The pool was closed for repair but the front desk people didn't even know that it was!!! we went to the gym near the pool and no one was there to attend to us! Since we could do anything at the room, and their recreational facilities were useless, we decided to head down and ask if we could stay at Tapai lounge with our snacks and work there since it seems to be the only place in the hotel where the wifi (which by the way could only be accessed using a PIN for ONLY ONE PERSON that they assign to you and change everyday) works. They said it was ok, so we sat and relaxed a bit at the lounge. 10 minutes later, we were approached by the waitress and told us that bringing of food is not allowed so we were directed to the lobby where i am now writing this stuff. And all these we experienced in our first day! I regret that we have booked and paid our stay for 3 nights in this terrible hotel!
- Official Description (provided by the hotel):
- Our rooms are designed with your comfort in mind. At Sabah Oriental Hotel you’ll discover that attention to details is our hallmark to ensure your stay in Sabah Oriental Hotel is a perfect one. ... more less
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