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“Not good”
Review of Shang Palace

Shang Palace
Ranked #36 of 740 Restaurants in Kota Kinabalu
Restaurant details
Reviewed 10 April 2016

Unfortunately we didn't have a very good meal here, however the unfortunate experience we had was adequately resolved by the management to our complete satisfaction who went beyond what we would expect to rectify the situation

We thought that the food was unfortunately particularly bland and appeared to have been targeted towards an international taste with very little spice or taste included.

Hopefully, action will be taken to improve the experience for other guests.

Date of visit: March 2016
    • Value
    • Service
    • Food
Thank phbatbjco
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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41 - 45 of 139 reviews

Reviewed 9 April 2016

This place was always empty when we used to walk by in the evenings but we thought we would give it a try because we couldn't be bothered to get a taxi into KK. I think it is always empty because the food is so so tasteless and expensive. The staff were very friendly and courteous, but the place just has no ambience and is very drab. Wish we had got a taxi instead.

Date of visit: March 2016
    • Value
    • Service
    • Food
Thank Pecanslice
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 April 2016 via mobile

I stayed in Shangri-la and visted after Spa.
The staff were friendly and good services. Most of them can speak Cantonese.
The food were not as good as we expected. The claypot tiger prawn with curry was too juicy (like soup), don't order the goupa in Chiu Chow style, its ruin the nice fish.
However, the mango ice cream desert was delicious.

Date of visit: April 2016
Thank Niceman2005
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 January 2016

Food was fabulous,friendly and helpful staff nothing was to much trouble.mongolian lamb was the best we ever tasted

Date of visit: January 2016
    • Value
    • Service
    • Food
Thank SallyW5
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 December 2015

This restaurant is at the Shangri La and we dined here one evening whilst staying at the hotel.
Whilst there were spare tables we had to wait about 15 minutes to go to table but we did order our food in the foyer.
We found the food portions very large and in hindsight we could have reduced our order(especially the rice)
Service was friendly and we had the pleasure of hearing the hotels choir sing Christmas carols which was really good.
If you fancy a Chinese and you are stopping at the hotel then the Shang Palace is worth a visit

Date of visit: December 2015
Thank HorshamMoosehead
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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