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“Great location, big enough rooms” 4 of 5 bubbles
Review of Dreamtel Kota Kinabalu

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Dreamtel Kota Kinabalu
Ranked #10 of 91 Hotels in Kota Kinabalu
Hamilton, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location, big enough rooms”
4 of 5 bubbles Reviewed 27 May 2014

Great location, short walk from 7-11 and town, slightly dodgy neighbors thou.
Room was big enough, a/c slightly questionable but could live with it. Stayed for 2 nights and the breakfast buffet was good. And oh, had one meal in their restaurant due to not leaving the restaurant as a result of a migraine...yeah, if you can...don't eat there...says they serve a Malaysian-Indonesian fusion cuisine but its not really...just over priced pseudo-Asian food...other than that, place was good..nice people too.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jesha_03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Kopivosian from Dreamtel Kota Kinabalu!

Thank you for staying with us and for taking the time to write us your feedback. We appreciate your comments very much and we take very seriously so that we could improve on our service in order to serve all of our guests better.

Thank you once again. Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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400 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Okinawa, Japan
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 27 May 2014 via mobile

Horrible experience at this hotel, the reception staff didn't help us in a timely manner. Once in the room, the bathroom had dried urine on the floor, the bed sheets weren't clean and after we asked to get the bed sheets changed we still ended with a rash and bed bug bites. We asked to change rooms. The staff never apologized at any of the encounters we had. And they didn't even attempt to make things right at any point. Definitely look for a different hotel, KK has many well priced and much better hotels than this.

Stayed May 2014, travelled as a couple
Helpful?
3 Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
(private message to Roger dated 28 May 2014)

Dear Roger,

Kopivosian from Dreamtel Kota Kinabalu!

Thank you for your feedback and it saddens us to hear that your stay with us was not as pleasant as we all had hoped for.

With reference to your feedback and our Housekeeping Log, the room was released in clean and good condition on the day you checked-in. We attended to your request to change the bed sheet the next day and it was reported by the Housekeeping Attendant that the stain was caused by spilled coffee. At the same time we had also cleaned the mark on the wall of the bathroom as per your request. No urine stain in the bathroom was noticed other than the fact that the bathroom was wet after your had taken your shower.

Our Housekeeping team also checked the bed upon your complaint about bed bugs and after we had moved you to another room and found nothing. As you know bed bugs spread very fast and once infested more than one room will be affected but in our hotel we check regularly and there has not been any discovery of beg bugs infestation. We had many conversations with some of our guests about insect bites in the past and in the end we realised that they were badly bitten by sand flies when they went to the islands. Do you think in your case it might have been the tiny but lethal sand flies when you went to the island or jungle trekking?

Roger, my team and I sincerely apologise for your unpleasant experience during your stay with us and we hope there will be a chance for you to come and stay with us again in the not too distant future for us to make amends.

In the meantime, please do not hesitate to get in touch with us if we could be of further assistance.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

The hotel was relatively new when I stayed here so everything was clean and well-maintained. The location of the hotel is great, near to Gaya Street and the night markets. Furthermore, you can take an airport bus from the airport to the hotel as the bus stops just in front of the hotel. Wifi is also provided for free and the signal is relatively good.

Stayed December 2013, travelled with family
Helpful?
4 Thank Aura_Orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Kopivosian from Dreamtel Kota Kinabalu!

Thank you for choosing to stay with us during your recent trip to KK. We are very glad to know that you had enjoyed your stay with us and also the convenience of the location of our hotel. We hope you will come back and visit us again soon.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 May 2014

We stayed here for 2 nights and didn't regret staying here. The hotel is located 5 minutes walk from Gaya Street, and further 10-15 minutes walk to the promenade and Jesselton boat terminal. Shops are conveniently located close to the hotel too. The hotel is very clean and comfortable. We had to leave at 6.30am to catch a flight to Sandakan and when informed the reception the night before, they offered to have our breakfast packed the next morning. Taxis are easily available too outside the hotel to drive to the airport. It's certainly value for money for a 3-star hotel in the city centre.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Dear Kathleen,

Kopivosian from Dreamtel Kota Kinabalu!

Thank you for choosing to stay with us and for letting us know your positive feedback. We were very happy to know that you had enjoyed your stay and we hope you will come back to visit us again soon.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

We stayed here for 5 nights instead of 2 because we kept extending our booking. The rooms were immaculate, the service was great and the breakfasts were hearty with a good mix of Asian/Western cuisine on offer. We did a few day trips from this hotel and the receptionist was very helpful in letting us use the phones to organise our days. I cannot recommend this hotel highly enough - it's an absolute bargain !

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank aussie_danni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Kopivosian from Dreamtel Kota Kinabalu!

We were delighted to know that you had enjoyed your stay with us and our team was encouraged by your positive feedback. We hope you will come back and visit us again if you are ever making a trip to KK in the future.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur
Level Contributor
276 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

We stayed in a room on the 10th floor where we had really nice views. It was high enough and there were no street noises.

There was no private parking available but we could park our rental car at the public bays nearby. The hotel reception helped us pay our daily parking (RM3.20) per day.

The hotel's location is superb, within walking distance to Jesselton Pier and the various seafood restaurants.

We enjoyed the daily breakfast at the hotel and the spread was sufficient. The crowds in the morning can be really noisy and some guests may hijack your table if you leave it unattended. The restaurant staff were really good to assist in this area and contain those unruly guests.

Our only problem was the air conditioning in the room which was not cold enough. Other than this, the room was clean, bed was comfortable and shower was powerful.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank LL721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Kopivosian from Dreamtel Kota Kinabalu!

Thank you for taking the time to let us know your feedback and we were glad to know that overall you had enjoyed your stay with us. We hope you will come back and stay with us again soon.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 May 2014

I found this hotel perfectly acceptable as a solo female traveller - especially for the price you're paying! I found it to be well located about 10-15 mins walk from the water front. I stayed a total of 4 nights in two different rooms - both were clean and in working order (admittedly when travelling my room is just a bed and bathroom though). The breakfast provided included everything I could want (I especially appreciated the egg station), so I'm not sure what any previous poor comments regarding breakfast relate to. If you have to check out early, they were more than happy to put together a breakfast box - simple, but it did the job. I didn't have any problems with the wifi in my room nor in the common areas. It is very close to the mosque though, so the morning and evening call to prayer is quite loud. As long as you're prepared for that, I think you'll be fine.
I'd happily stay here again.

  • Stayed April 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank i_am_julesaswell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DreamtelKotaKinabalu, General Manager at Dreamtel Kota Kinabalu, responded to this review, 1 July 2014
Kopivosian from Dreamtel Kota Kinabalu!

Thank you very much for taking the time to let know your feedback. We were very happy to now that you had enjoyed your stay with us and especially our breakfast spread (and the egg station!), thank you for your encouragement!

We would love to welcome you back if you ever head this way again.

Kotohuadan.

Warm regards,
EVON FOO
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dreamtel Kota Kinabalu

Property: Dreamtel Kota Kinabalu
Address: 5 Jalan Padang, Kota Kinabalu 88000, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #10 of 91 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Dreamtel Kota Kinabalu 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Step into Dreamtel and be captivated by the friendly charm of our service associates. Situated in the historical part of Kota Kinabalu, the hotel is just within walking distance to Padang Merdeka, the Atkinson Clock Tower and the Malaysia Monument. The hotel is also minutes away from the central district of food, shopping, nightlife, business and everything downtown Kota Kinabalu has to offer. With 160 guestrooms, we have a wide selection of room types in our hotel to suit varying guest requirements including Twin, Double and Triple. Whether you are travelling for business or on holidays with friends and family, we have just the room for you. Dreamtel Cafe is a 120-seat restaurant that combines international flavours as well as local cuisine. From formal board meetings to casual corporate affairs and special events, Dreamtel Kota Kinabalu has the appropriate venue for all your event needs. ... more   less 
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