Stayed for one night on a business trip. The location is a plus, as it is next to a new shopping Mall, with Starbucks and many other eateries. But the checking in was painfully slow - with only one staff handling so many hotel guests. The room was large for the price, good shower facilities and even a bath tub. The toiletries were adequate. Most importantly for business travellers, the Wifi worked well. However the breakfast was very basic and service was slow- I have to ask for a cup of coffee twice. The staff was inattentive and did not respond quickly to the clearing of tables after the customers have left. There was no swimming pool in the hotel. Overall the good location is the stronger selling point.
- Official Description (provided by the hotel):
- Named after Ascidieria Grandis (Eria Grandis), an endemic orchid found on Mount Kinabalu. The latest hotel to grace Kota Kinabalu's sublime landscape sits in the heart of the city, a mere 15 minutes' drive from Kota Kinabalu International Airport, and right next to the hippest mall in town. Our ideal location makes us the perfect retreat for those wishing to explore the area's eclectic shopping, dining, and tourist attractions. ... more less
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