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“Absolutely fabulous hotel and staff”

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Le Meridien Kota Kinabalu
Ranked #5 of 91 Hotels in Kota Kinabalu
Certificate of Excellence
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely fabulous hotel and staff”
5 of 5 bubbles Reviewed 1 June 2011

We have travelled a lot and rate the service and staff at this hotel to be amongst the very best.
Never at any point were we met with anything but courtesy, efficiency and the most incredible smiles we have ever seen!
Our congratulations to the management on staff training.
Each morning as we enjoyed an incredible breakfast every staff member from the beautiful girls serving our coffee and tea to the chefs who made fabulous omelettes our day was guaranteed to be a success.
To Alex the manager who always seemed to be around yet had time to speak to the guests it all helped to make us feel very comfortable.
Housekeeping also deserve a mention, our room was always immaculate and nothing at all was too much trouble for them.
We loved meeting other staff members at the Wednesday/Thursday drinks at the pool, it is a great idea to bring guests and staff together . We were well informed on places to go and things to do from these sessions.
We booked tours and again, cannot fault the Tour Desk operator who was very professional and helpful, due to John’s health we had to modify a couple of the tours and nothing was too hard for her.
Cannot wait to return for another relaxing break.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank angela_hansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 4 June 2011
Dear Angela thank you so much for your nice words, the perfect encouragement for us to continue to provide that level of service which help us in continuing to be a favorite for travellers looking at an alternative to the classic resort experience.
I have enjoyed our chats and our weekly get together with all of our in house guests provide us the perfect opportunities to connect and have a relaxing time.
Do let me know next time you visit so that I will ensure we will be ready to welcome you
Alex
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2,002 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
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  • Chinese (Simplified) first
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 May 2011

Stayed 5 nights as part of an itinery arranged by our travel consultant. When we arrived we were offered an upgrade to a 'Club' room on the top floor, including breakfast buffet in the Club dining room on the top floor, free Internet and happy hour cocktails from 5 to 7 on the house. Our room was a little noisy and when we asked to move rooms we were given a suite room at no extra cost. Service levels were first class. Breakfast buffet was very good but a little limited in range. We didn't eat lunch or dinner so I can't rate. Would stay again without hesitation.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Schemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 5 June 2011
Thank you for providing a review. Apologies for the inconvenience with the room/noise I am happy that our team was able to provide you with a satisfactory solution. Looking forward to your next visit when I hope we will be able to get that extra mark making it 5 out of 5 !
Alex
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München
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 May 2011

We stayed in the Le Meridien for four nights in the beginning of may during a trip to Borneo and a Mount Kinabalu climbing. The hotel is very good located for nice views (market, coast, islands), shopping and boat trips from the Jetty.
All facilities are in a good condition. According the platinum status at starwood we get a very nice upgrade to a suite which was very comfortable.
The staff was very friendly, espacially in the lounge.
We had breakfast and dinner in the restaurant and were very satisfied with the quality of the food.

Finally we were happy to check in again after the Mount Kinabalu climb for two more nights and to enjoy the facilities of the hotel.

We will definetely stay in the Le Meridien during our next visit to Kota Kinabalu.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Torsten81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 4 June 2011
It is nice to read the review of a valuable SPG Platinum guest and I am happy to know you enjoy the benefits our great loyalty program offers.
Congratulations on making it to the top of mount Kinabalu I am happy our team helped you to recover from the effort and provided you with a relaxing stay
Alex
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Sydney
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 31 May 2011

From the moment we stepped into the Le Meridien we felt at home. The staff were very friendly and helpful. As it was my birthday they upgraded us to a suite which was a really nice gesture and made me feel very special. The suite had a formal lounge with a second toilet, a bedroom and ensuite bathroom. The suite was spotless.

Complimentry water was supplied which was great.

The location of hotel is really good for exploring KK. It is right next door to a large shopping centre and across the road from the night markets. We also walked to the large new Suria shopping centre about 15 mins away.

The pool was adequate for our needs as we aren’t the type to spend all day lying in the sun. The pool attendant was very efficient. When we sat down he brought us some fresh fruit and a glass of water which was topped up regularly. The view from the pool over the night markets is really nice. There is a viewing type area above the gym that is accessed from the pool.

The gym was fully equipped with everything you needed and had lovely views over the night markets.

We ate at the main buffet restaurant but ordered A la carte, it was very nice and staff friendly and efficient.

We left early in the morning and the hotel we nice enough to prepare a breakfast box for us to take with us.

Overall a great experience. Well done Le Meridien.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobsieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 4 June 2011
Thank you for the great review. Delighted to know you have enjoyed the overall experience and noticed the little extras we provide our guests to ensure they like to stay with us and return.
Looking forward to your next visit
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2011

We have just returned home from the most wonderful holiday in Kota Kinabalu. We stayed at the Le Meridien for 8 nights and are so pleased that we selected this hotel instead of a resort which most travel agents recommended to us. The staff at the Le Meridien are the friendliest we have come across at any hotel we have stayed at. They are so helpful and happy to make your stay a pleasant one. The food there is delicious (breakfasts second to none) and the Flames restaurant has the best steak that we have tasted in a very long time!
You must get a sea view room as the view over the South China Sea is beautiful and the activity in the harbour is well worth watching. The hotel is central to all the major facilities and within easy walking distance to all the markets (make sure you visit the Sunday Market). We will definitely be staying at the Le Meridien again. Thank you most sincerely to all the management and staff for making our stay there so memorable.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nivik59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 27 May 2011
Really appreciate your review. Thank you for going against the flow by not following your travel agent recommendation to stay in a resort and instead chose our city resort. Most of the guests I talk to agree that staying with us make their experience in Kota Kinabalu so much more rich and interesting as they are connected with all features the destination offers. One guest from Perth told me this morning that they spent one of the afternoon in a resort to just relax and sunbath and that was a good complement to their time here. Thank you for sharing and I am sure your advices will help many more visitors to chose the best hotel for their needs.
Alex
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Perth, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 May 2011

My wife, myseld and another couple stayed at the Le Meridien Kota Kinabalu, 9-17 May 2011. What a wonderful experience. The Hotel, accommodation was excellent. The staff that we dealt with, talked to, were friendly, helpful, pleasant and had a genuine customer focus. The Club Lounge and staff were tremendous and really looked after us. Would we go back to the Le Meridien, YES

Hank, Perth WA

Room Tip: Book a Club Room you will not regret it.
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  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hanktank4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 27 May 2011
Thank you for your concise but meaningful review. Feed-backs like yours recognizing the efforts and customer focus by our team are the best motivation for us to continue looking after our valuable Le Meridien Kota Kinabalu guests. I am sure you will be back let me know so that we can meet.
Alex
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Port Dickson, Malaysia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 May 2011

If it's not for my aunt's "travel in style" motto, I wouldn't have even, for a split second thought of spending 3 nights in style in Le Meridien.
The main attraction for me is its perfect location. Almost every tourist attraction center is within walking distance from this hotel - Philippine Market (a.k.a Handicraft Market), Port View Restaurant (also the best port for sunset viewing), Night Market (great seafood!), shopping center (you can get some best spa package here. walk around and survey).
We stayed in a deluxe room with awesome sunset view and very spacious.Staffs were friendly and very helpful.
I was a bit worried reading from previous reviews regarding some negative comments, but fortunately we didn't experience any of it, or anything bad at all.
We had a buffet breakfast only on the second day and the food spread was beyond words. Too many choices, too little space in our tummies. I will definitely come back here for out next trip in September.
Couldn't ask for a better experience.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fathia-Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 27 May 2011
Travel in style...we like that ! Thank you to you and your aunty for making the decision to stay with us and good to know we did not disappoint you. Location, service, view, signature breafkast...thank you for recognizing those aspects as some of the reasons why travellers like to stay with us. Looking forward to your return one day.
Alex
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Additional Information about Le Meridien Kota Kinabalu

Property: Le Meridien Kota Kinabalu
Address: Le Meridien Kota Kinabalu Jalan Tun Fuad Stephens | Sinsuran, Kota Kinabalu 88000, Malaysia
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kota Kinabalu
#4 Romantic Hotel in Kota Kinabalu
#5 Business Hotel in Kota Kinabalu
#6 Family Hotel in Kota Kinabalu
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Le Meridien Kota Kinabalu 5*
Number of rooms: 306
Official Description (provided by the hotel):
Le Méridien Kota Kinabalu embraces the aesthetic and eclectic beauty of Sabah while showcasing superb views of the city, Mount Kinabalu, and the South China Sea. Located in downtown Kota Kinabalu, and within easy walking distance of local attractions, the commercial district, and retail and entertainment facilities, the hotel provides easy access to some of Malaysia’s finest beaches and golf courses. ... more   less 
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Also Known As:
Le Meridien Kota Kinabalu Hotel Kota Kinabalu
Meridien Kota Kinabalu
Kota Kinabalu Le Meridien

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