Stayed here for a mixed vacation and business trip with my wife. We chose the hotel primarily because it's member of the Starwood group. We didn't regret our choice. The hotel is well-run. The staff is very well-trained and extremely courteous. Everyone spoke English fluently, so we had no problems communicating our preferences/requests.
The location is fantastic. You can easily walk to any place in downtown KK. True, there is a fish market across from the hotel and the smell does carry over. However, don't be put off by this. Most of the KK waterfront smells like this. And none of the smell gets into the hotel room.
I highly recommend the hotel breakfast buffet. It's reasonably priced and there is a lot of variety to choose from. We also liked that there is a tour desk in the hotel lobby. Immediately after we arrived at night, we were able to book a tour for the next day. Very convenient!
We will definitely be back. This hotel is an excellent choice for anyone who stays in KK for a few days.More