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“Great location. Hotel is okay” 3 of 5 bubbles
Review of Kinabalu Daya Hotel

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Kinabalu Daya Hotel
Ranked #69 of 91 Hotels in Kota Kinabalu
Launceston, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location. Hotel is okay”
3 of 5 bubbles Reviewed 18 January 2014 via mobile

We stayed their for a 4 days we found the location maybe the best thing, so close to be able to go down to the waterfront and city in general.
Rooms are smallish but the elevators are smaller 4 big people would be trouble.
It's like most things it's good place to lay your head after a long day but not to spend a few hours. For the price it's okay I have seen lots worse.

Stayed January 2014, travelled solo
Helpful?
1 Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 10 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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422 reviews from our community

Traveller rating
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    158
    58
    33
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 9 January 2014 via mobile

For the amount of money paid per night, this place is not up to scratch. There is a constant damp feeling in the hotel & rooms and a dirty smell. TV is old & channels few. The worst is the wifi. They have a ridiculous policy where you have to renew the password every day & it constantly fails to connect. Took about an hour on my sisters phone & mine dropped out overnight. The staff are, however, very friendly and helpful & rooms are spacious. Pretty good location too.

Stayed January 2014
Helpful?
2 Thank bansheebeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 10 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed 5 January 2014

i came in the room and turned on the bathroom light and the power went out, when they came to fix it they said that happens. i guess their right s_it happens. Small rooms, not very clean, very asian basic breakfast, after two nights i wouldn't stay there again

Room Tip: stay anyplace else
See more room tips
  • Stayed October 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank paradisicalmostly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 21 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kota Kinabalu hotels

Johor Bahru, Malaysia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

I stayed here for 2 nights only but it was very comfortable and clean. The central location was perfect for exploring the city and the bathroom was a good place to wash away the dirt of the previous weeks of travel.

Room Tip: Avoid rooms close to the lift or near the nightclub.
See more room tips
  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank josec s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 21 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 20 December 2013

・It is convenient to move in the center.
・Staff is friendly
・Clean water around.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suzukey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 21 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 15 December 2013

Stayed here for 2 nights before climbing Mount Kinabalu. Fantastic location, right next to Chinatown, great food (highly recommend 5 Star Hainanese Chicken and Party Play Lifestyle Cafe), markets, waterfront, shopping and only 15 mins taxi from the airport. The hotel is old and basic, smells like smoke even on the non-smoking floors and there was construction work literally right next to our room. The room was a bit run down but clean enough and air conditioned, we slept well. Make use of the good cheap food options near by rather than having the buffet breakfast, it was edible but not great. Stay here if you just need somewhere clean and cheap to crash within walking distance of the city attractions.

  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Imabuffbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 21 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Labuan Town, Malaysia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 6 December 2013

I stayed here for 2 nights. The first day I checked in into my room , I was disgusted when I saw there were pubic hairs on the bathroom floor!!! I was utterly and totally disgusted, who would want to step on other people's pubic hair right?. For me,the housekeeping did not do a very clean job. As a person, for me hygiene is very important . I asked the receptionist if she could help me to check in my flight and she told me that I can do it by myself using the pc that they provided in the lobby. They charged me rm2 for using the pc for less than a minute and printing a piece of paper. When I asked the receptionist at the counter , I think her name is Connie, she whispered to her other colleague first then just told me how much is the price I have to pay . Looking by their actions, they were also not so sure and I feel cheated . I know rm2 is not much for some of you, but as a guest I don't like to be cheated. I think my first experience here didnt went so well. Even though this hotel is in a strategic location, I wouldn't want to stay in a hotel where the staffs make me feel like I've been cheated.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank sherla26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 14 December 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 6 088 240000.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinabalu Daya Hotel

Property: Kinabalu Daya Hotel
Address: Kinabalu Daya Hotel Jalan Pantai | Lot 3 & 4 Block 9, Jalan Pantai, Kota Kinabalu 88000, Malaysia (Formerly BEST WESTERN Kinabalu Daya Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #69 of 91 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kinabalu Daya Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Kota Kinabalu
Kota Kinabalu Best Western

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