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“Convenience Location but not impressive”

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Kinabalu Daya Hotel
Ranked #68 of 92 Hotels in Kota Kinabalu
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Convenience Location but not impressive”
Reviewed 25 August 2014

Stayed there @ 22 Aug for 1 night only. The location is in good location, basically you can get everything when you out from hotel. Food, Shopping, Cinema and Market. Everything within walking distance.

But the room was a bit worn out, and I advise the management to change their bed sheet or mattress to make guest slept well. Better still, if you able to provide guest some option for pillow. I found the pillow was a bit soft which I found it hard to sleep.

Secondly, I prefer the hotel can provide as well some amenities like tooth brush and tooth paste. It make business travel guest bit of unprepared when hotel not providing it.

The rest of the things is acceptable.

Room Tip: Get the upper room from level 9 onwards where you can get some seaview. Please request the room faci...
See more room tips
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 August 2014

I stayed in Best Western Kota Kinabalu because my usual hotel was fully booked out. Thinking this being one of the Best Western properties I had high expectations but I was terribly disappointed. We checked in around 10pm and the first room given to us was extremely small with a double-bed. After asking the receptionist for twin bed room she gave us a room which smelled horrible. Once you opened the door you'll be able to smell the mouldy ceilings. We had no choice as we were on a business trip and sleeping on a double bed was out of the question. I would not suggest anyone to book this place because for the price paid there are better hotels in the area. Location wise this hotel is at a very strategic location where everything is nearby but trust me it's not worth the smelly room and dirty linens.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank travelandkhana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Kota Kinabalu hotels

The Hague, The Netherlands
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2014

We booked the Deluxe double room which is supposed to be better then a Standard or Superior room. This Deluxe room was small, old, worn and not well cleaned. The inadequate bathroom smelled funky and was too small for 2 persons to fit in. The pictures of the rooms on their (and other) website don't even come close to reality!
View of the city is blocked by a sort of facade in front. Price we paid (MYR 200 per night without breakfast) was absolutely NOT worth it. There are cheaper and cleaner hotels in KK in that same area.
Service at the reception was terrible, very rude and they showed clearly that they couldn't care less about customers,
Free wifi is available but doesn't work most of the time.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 999dali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
148 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 16 August 2014

We stayed in this hotel for 2 nights and have been coming back to this hotel since 2005 for its location and also reasonable price. Not sure if all, but some rooms have been renovated as we got twice the new rooms which are very spacious since our last visit this year. Breakfast spread is good and wifi is working well in the rooms. This hotel is located within 2 minutes of walk away from Gaya Street which is famous for its Sunday Market. Banks and restaurants are available within the surrounding. Shopping complexes are just across the road. Open air live music at Jalan Pantai is also within walking distance. Staff are efficient.

Room Tip: Get the renovated rooms and with windows.
See more room tips
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank hongching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaysia
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 August 2014

Centrally Located, walking distance to most of the places within 5-20min, ATM, restaurant, shopping mall, Filipino market & etc. We spend one night at this hotel before we heading to Kinabalu National Park, the room given to us is dated. But the last night we were back to this hotel again after Kinabalu National Park, we were given a room on the new wing, which is much better.

Value, yes. Service, the staff try their best. Room come with bfast. Bed, comfy + 2 pillows were given on each twin bed. Convenience stores just few door away from hotel.

Room Tip: Ask for new wing, room are nicer. You may want to ask for a window room, as some of the room don'...
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jamien O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puerto Princesa, Palawan
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 11 August 2014

I booked this room for the location. It's close to Suri Sabah mall & Tong Hing, great places to find foreign foods to bring back to the Philippines. The staff was excellent, the building was nice, the shower was Great! The bed was comfy. The AC is always on unlike so many places in Asia that require your key card to turn it on. The free breakfast buffet was nice with fresh bananas, pineapple, coffee, tea, fruit juice, toast, coco & strawberry jam, baked beans (?), pancakes, potatoes, some chicken dish... There is an egg station where you can get eggs to order, but it was too busy for me to try. A hot water pot with instant coffee & tea are in the room along with bottled water (2 free bottles). This place may not be anything to brag about, but it is a nice place. I was on the 8th floor.

  • Stayed August 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank AlanOnPalawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level Contributor
563 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 9 August 2014

The hotel is in a good location right opposite two banks with ATMs (the hotel has no money changing facilities). It is close to the waterfront and a shopping mall. There is a convenience store almost next door. The Post Office is close by.
Reception is efficient. The rooms are average, rather faded but clean.
The Hunter's Bar serves meals including breakfast. Good selection of alcoholic drinks but loud Karaoke at night.
The hotel needs a good facelift but is a good place to stay. It is a business type hotel, not a luxury hotel.

Room Tip: There are smoking and non-smoking floors.
See more room tips
  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gyanfernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
musyadi m, Front Office Manager at Kinabalu Daya Hotel, responded to this review, 9 September 2014
Dear Sir/Madam,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000.


Sincerely,

musyadi mohamat
Front Office Manager
BEST WESTERN Kinabalu Daya Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kinabalu Daya Hotel

Property: Kinabalu Daya Hotel
Address: Kinabalu Daya Hotel Jalan Pantai | Lot 3 & 4 Block 9, Jalan Pantai, Kota Kinabalu 88000, Malaysia (Formerly BEST WESTERN Kinabalu Daya Hotel)
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #68 of 92 Hotels in Kota Kinabalu
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kinabalu Daya Hotel 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Best Western Kota Kinabalu
Kota Kinabalu Best Western

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