I am a gold member of SPG club and staying at SPG Hotels are always a preferred option.
However, staying in the hotel was clearly a mistake. This is the worst SPG hotel experience!. This hotel was quite huge but the room needs more maintenance work. Our wardrobe cabinet is faulty. The maintenance guy had come to our room to repair for couple of times but doesn't to solve the problem, which I found very dissappointed. The location also was not really good. Far from everything except the airport. Only 10mins apart.
We had the airport view which I found quite ok. Its just the hotel looks a bit rundown and needs more maintenance. Some of the lights at the corridor of room floor are not functioning, make you feel a bit spooky passing through the corridor.
There's no 'wow'' factor at this hotel when looking at the star rating and comparing to other SPG Hotel chain. All in all.... not satisfied.More