We were in Kuching for the rainforest music festival and ended up with Tune Hotel as part of a package deal with air Asia. I will try to be as objective as possible, but the bad memories linger.
The toilet was disgusting. Pee on the toilet bowl, the bath mat was black and yellow. There was hair from the nether regions on the sink! Ugh. Disgusting. We had to ask them to send someone to clean the toilet. We ended up always running to the Hilton hotel across the street to use their toilets. Fungus all over the walls. Floor was Dirty and basically the whole toilet looked like it need a thorough clean. Nightmare one. Except for the bed which looked made, everything else was dirty and filthy.
Nightmare two: the sheets. The sheets were not changed for three nights...and how do I know this? There was a stain on the sheets, that was there every single night. They never changed the sheets even after we specifically put the "please change our sheets" card on the bed. And did not keep to their promise of apparently changing the sheets every other day. A thought ran through our mind, what if they didn't even change the sheets after the last occupant left? Yikes, we shuddered and decided it is best not to think about that.
The staff were friendly enough. This is a budget hotel, yes we know that. But not having any luxury does NOT mean that cleanliness and hygiene are not necessary.
Never staying at this filthy hotel again. I have never written such a scathing report. We were a few Malaysian girls who just wanted clean place to lay our heads.
Despite how horrible this hotel was, Kuching was great! The food and the people.
- Official Description (provided by the hotel):
- Get a 5-star sleeping experience at a 1-star price with Tune Hotels branded select-service hotels.The Waterfront Kuching hotel features 135 private rooms with en-suite bathrooms. We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons. The prices quoted are inclusive of the room price, applicable fees and prevailing taxes only. ... more less
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- Also Known As:
- Tune Hotels .Com Waterfront Kuching Hotel Kuching