I had to travel to Kuching for the first time and chose 360 due to its relative "proximity" to the venue i was due to be at. Impressions from the internet painted a very rosy picture whereby the hotel was adjacent to a shopping centre and regular shuttles to and from the airport and the city centre.
First impression when i arrived at the hotel was that it had a decent reception area, modest but clean and modern. I had booked my stay with laterooms.com and a call prior to arrival showed that they could not find my booking, the friendly reservations officer re-booked me in. Mysteriously by the time i got to the hotel they had found my booking and off i went.
The 2 lifts that services the hotel are swipe card activated but are otherwise very old and quite scary to ride in with rickety noises not uncommon! They both also have a habit of closing quite fast on you...*warning* if you are carrying up your own bags like i did.
The room is a good size, but appears quite worn out. The bedding is clean and comfortable though so no complaints there and they have an opt-in/out system whereby you can choose not to have your linen changed on a daily basis for environmental reasons.
The toilet is small and basic. Basic amenities are provided and you can get a razor and toothbrush from housekeeping if you left yours at home.
There is free wired internet provided which serves the purpose if you have to check the odd email or two but not if you are depending on a reliable service for most of your stay.
As my stay was close to the Chinese New Year period, the hotel blared chinese new year songs throughout their PA system from about 8am in the morning til about 5pm. Not really conducive for doing work! I had an issue with the adjacent room occupants who were talking really loudly with their door open til about midnight on more than one night. A swift call to reception dispatched the security guard to quieten them down but they didn't give up until much later, probably due to thirst. I did appreciate the receptionist calling up to check that the noise level was better and even offered a change of rooms.
The shopping centre next door is very old and does not have very many facilities, i.e. did not have a money changer. It does however have a supermarket where you can get some supplies.
The neighbourhood surrounding the hotel is very quiet and dark. Not a good idea to be roaming around alone at night here. This is okay because there is nothing within reasonable walking distance to the hotel apart from the "shopping centre". Taxis are essential but tend to fleece customers for even the shortest of distances. I tried the city shuttle once but the return journey did not happen even after waiting more than half an hour at the pick-up point, no apology offered.
Overall, a very average stay at a below average to average hotel. The staff deserve a commendation though!
- Official Description (provided by the hotel):
- M Hotels Hock Lee Center located within 5 minutes distance from Kuching's Central Business District and offer the choice Two Towers namely Tower A and Tower B. The Tower A comprises 178 hotel rooms and suites while the Tower B offers 95 rooms and apartments and both tower offering the business and leisure traveler's sheer comfort while visiting the Capital city of Sarawak. Hotel facilities in the hotel include an expanded coffeehouse ( Horizon Cafe), 3 Mid size seminar rooms with seating capacity of 50 to 100 persons and a business center. ... more less
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