This hotel is probably the best value for hotel that we have stayed in thus far in Malaysia.We stayed here for 4 nights over Christmas.
The room was very clean as it should be as it is still very new. The staff were very attentive and did try very hard,however we did experience difficulty each time we called for room service it seem that there was a communication failure each time we called and would require follow up calls to sort out the delivery and timing.We have travelled a fair amount in Malaysia and we do take the time to try to ensure that we are understood with our requests for some reason this seemed to be a bit more of a challenge with the room service people.The rest of the were as one would expect.
The room is decently appointed,however it could use and alarm clock.
We did experience challenges with the wifi in the lobby as my wife and I were using iPads. It seemed that we would time out after 12 minutes quit often and have to go about re-entering the user ID and passwords repeatedly,hence some frustration. We did speak to the concierge about our difficulty.Only at that time did they inform us that the passwords issued expire after 60 minutes.So you have to get a new slip of paper every 60 minutes if you are going to use the wifi in the lobby. It would have been an idea to have this information at the first logon.This did not explain our 12 minute conectivity issues so we just resigned to that fact of making very short Christmas day phone calls on Skype.
The bar in the lobby makes incredibly delicious Mojitos!We found our way back at the end of each day for a night cap.
We had our Christmas dinner in the Chinese Resturant in the hotel and we were not dissapointed in any way with quality and quantity of the food.Fantastic....Now the breakfast buffet was a different story when we tried to have an omelettes on the first day,these were poorly executed and the following days we just had the basic Malaysian breakfast and were not disappointed.
The pool area certainly needs some character added.
We would definately stay here again as we did enjoy the staff and can overlook some of the small issues.
- Official Description (provided by the hotel):
- Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more less
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- Also Known As:
- Pullman Kuching Hotel Kuching