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“Excellent Stay As Always”
Review of Pullman Kuching

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Pullman Kuching
Ranked #7 of 55 Hotels in Kuching
Reviewed 23 April 2014

Stayed 2 nights at the Family Room plus one twin sharing room with a group of 5 friends. The Family Room is fantastic; spacious with 1 king sized bed and 1 single bed tucked at the corner. Good option is you want to have 4 friends in a room. There is 5 of us so we had to take uo an additional twin sharing room.

Rooms were clean and up to expectation. Love the huge bathroom! Very spacious with both bath tub and shower stall.

The only downside to my stay this time is the air con. The Family room was not cold and half the time we were sweating in the room. Could also be that the air con could not accommodate the size of the room. Another bummer is the hotel's inability to let us have room next to each other or right opposite each other although requests were made months earlier. This is the second time my request for next door room were not met. Not a big deal but a bit of a bummer. Oh yes! Television is definitely too SMALL for Family Room.

Swimming pool is of sufficient size but due to it being located between buildings, pool water can get cold so do go early while there are still sun.

Check in were swift and fuss free although the receptionist who served us could be friendlier. Having said that, one of the other receptionist recognized me from previous stay earlier this year and said to me, 'Welcome back, it is good to see you again'. I thought that was very nice of her. By the way, her name is Dollyana or something. She was superb in my last stay and I recognized her as well.

Location is strategic. We walked the entire Padungan area and also walked all the way to Chinatown and Indian street. All possible on foot. Good exercise as well seeing that we stopped for food along the way!

I have stayed in this hotel since it first opened and I am glad to report that it has maintained its quality in terms of service and rooms. The rooms are still new and showed no signs of wear and tear. I would definitely recommend this hotel to family and friends. Keep it up!

  • Stayed: April 2014, travelled with friends
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Thank Girlie13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

Dear Girlie13,

Thank you for your review on Tripadvisor and we are delighted to hear that you enjoyed your stay with us here at Pullman Kuching.

At Pullman, we strive hard to ensure the satisfaction of every guest and your review is very important to us.

We sincerely hope you would come back to stay with us again and looking forward to serving you again soon.

Best regards,
Borhan Bin Salleh
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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867 - 873 of 2,028 reviews

Reviewed 23 April 2014

Hotel is very central, just a short walk to most museums and the riverfront. Hotel rooms and the bathroom are a good big size ( deluxe room). Everything is clean except one bathrobe was disgusting. Toiletries are third rate. The pool is lovely and long enough for laps. Breakfast is very good with heaps of variety , and room service is prompt and nice. The free yoga class was a bonus. I will be back to this hotel.

Stayed: April 2014, travelled solo
Thank myanmar2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 22 October 2016

Dear myanmar2000,

We very much appreciate your comments regarding your stay at the Pullman Kuching.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Annie Majidi
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Accorhotels.com
Thank Christopher G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Linda C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 April 2014

You really can't go wrong with this hotel. We had booked connecting rooms as we were travelling with our 8 and 6 year olds. We arrived at the hotel 9am. They were able to accommodate us and allow us to check in early. One of the rooms wasn't ready but it was still good to have access to a room so we could settle in!
Throughout our four day stay, we were made to feel right at home here. The location is perfect. Right in the centre of the city within walking distance to the riverfront, shopping and many dining options. The hotel itself has plenty of good eateries for snacks and meals and we made good use of these facilities.
One tip for seafood lovers is to make sure to go to Top Spot. Its a 2 minute walk from the hotel and you wont be disappointed! We made this our dinner spot all the time!
Taxis our queued up outside this hotel ready to take you to all your adventures but be sure to bargain to get a good price.
Overall, this hotel represents excellent value and other than a couple of minor issues such as inefficiency of poolside bar service I simply cant fault the place!
Breakfast was awesome with plenty of choices and impeccable service by the staff.
On check out, we asked approached the restaurant to buy a couple of cappuccinos to takeaway as we had an early morning flight and no time to have a proper breakfast. The staff were so kind that they packed us a bag full of delicious pastries and baked goods with our coffees and they insisted on not charging us for them!
A perfect end to a perfect stay! We will definitely be back!

  • Stayed: April 2014, travelled with family
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1  Thank Sporthead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

Dear Sporthead,

Thank you for your review on Tripadvisor and we are delighted to hear that you enjoyed your stay with us here at Pullman Kuching.

At Pullman, we strive hard to ensure the satisfaction of every guest and your review is very important to us.

We sincerely hope you would come back to stay with us again and looking forward to serving you again soon.

Best regards,
Borhan Bin Salleh
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

Stayed there for 4 nights, travelled with family (4 year old child). Hotel is relatively new, interiors have a fresh, modern design. Breakfast buffet is big but lacks a bit of quality. Location is very good, 5 min walk to town center. Sleep quality was good. Would recommend this hotel to a friend.

Stayed: March 2014, travelled with family
2  Thank 3sashimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

Dear 3sashimi,

Thank you for your review on Tripadvisor and we are delighted to hear that you enjoyed your stay with us here at Pullman Kuching.

At Pullman, we strive hard to ensure the satisfaction of every guest and your review is very important to us.

We sincerely hope you would come back to stay with us again and looking forward to serving you again soon.

Best regards,
Borhan Bin Salleh
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Amir1965
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
PullmanKuching, Manager at Pullman Kuching, responded to this reviewResponded 28 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Pullman Kuching

Address: No. 1A Jalan Mathies, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Kuching
#3 Family Hotel in Kuching
#3 Business Hotel in Kuching
#4 Luxury Hotel in Kuching
#5 Romantic Hotel in Kuching
Price Range: £40 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuching 5*
Number of rooms: 389
Official Description (provided by the hotel):
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more   less 
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Also Known As:
Pullman Kuching Hotel Kuching

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