I am really disappointed with the front counter poor service. Since my last stay for 2 nights on 3rd January, 2014 to 5th January, 2014 and recent stay for 1 night on 12th July, 2014, I've found that there was nobody maned at the priority counter for members of Le Club Accorhotels and even worst still the duty manager was also not available. A 5-star hotel with a lousy front counter service is really needed to look into seriously for the immediate improvement, otherwise if the situation is still going on, the hotel will lose a lot of regular customers and I will be the one definitely.
- Official Description (provided by the hotel):
- Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions. ... more less
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- Also Known As:
- Pullman Kuching Hotel Kuching