We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
R. i
Pontianak, Indonesia

kch w Joan n Jibil

Review of Pullman Kuching
5.0 of 5 bubblesReviewed 23 Jun 2019via mobile
this is our 1st exp w pullman.

comfy superior room w king size bed n bathub, good swim pool on 2nd floor. nice n warm staf.

good position,walk 3-4 mnt to waterfront, mcD. if u take grab from kch intl airport it took 11 RM, busy hour can take 15 rm.

Date of stay: June 2019
Trip type: Travelled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Cluster Director of Marcom at Pullman Kuching, responded to this review
Responded 27 Oct 2019
Dear R. i,

Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a great pleasure to receive positive feedback from our guests as we strive to meet the expectations of our guests. We will definitely share your comments with our team. Thank you again for sharing your experiences and we hope to welcome you again on your next visit to Kuching, Sarawak.

Kindest regards,
B. A. Donald
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
£104
  • Hotels.com
  • Booking.com
  • Priceline
0.1 miles from Pullman Kuching
Free Wifi
Pool
twin beds
£19
  • Hotels.com
  • Booking.com
  • Priceline
0.1 miles from Pullman Kuching
£29
  • Booking.com
  • Hotels.com
  • Priceline
0.2 miles from Pullman Kuching
Free Wifi
Restaurant
Executive Deluxe
£65
Fully refundable
No prepayment needed
  • Hotels.com
  • Booking.com
  • Priceline
0.2 miles from Pullman Kuching
Free Wifi
Free parking
£47
  • Hotels.com
  • Booking.com
  • Priceline
12.2 miles from Pullman Kuching
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    £73
  • Priceline
0.5 miles from Pullman Kuching
Free Wifi
Free parking
  • Hotels.com
  • ZenHotels.com
    £100
  • Priceline
0.2 miles from Pullman Kuching
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    £35
  • Priceline
0.3 miles from Pullman Kuching
Free Wifi
Restaurant
The Theatre Hotel Kuching is a luxurious hotel located in the heart of Kuching City, Sarawak. Our hotel is a perfect blend of history and modern luxury, providing you with an exceptional experience during your stay with us. Our team is dedicated to making your stay memorable and comfortable. We offer a wide range of services to our guests, including 24-hour front desk, free Wi-Fi, Self Service laundry, and more. Our rooms are spacious, elegantly designed, and equipped with all modern amenities t
  • Hotels.com
  • Expedia.com
    £44
  • Official Hotel Site
0.2 miles from Pullman Kuching
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    £104
  • Priceline
11.4 miles from Pullman Kuching
Free Wifi
Free parking
View more hotels in Kuching
Reviews (2,661)
Filter reviews
2,661 results
Traveller rating
1,032
936
442
140
111
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,032
936
442
140
111
Show reviews that mention
All reviews huge bathroom deluxe room shopping centre business trip spacious rooms front office lobby area the executive lounge f b family room buffet breakfast sarawak laksa food court tania puzzles gym bathtub
Selected filters
Filter
Updating list...
287 - 292 of 2,661 reviews
Reviewed 22 June 2019

A great model of Asian multi-racial-religious harmony in sunkissed coastal Malaysian city in Sarawak, housing slightly less than 0.6 mil humble friendly and beautiful people!
The great so-called hi-end 5-star business oblong hotel with some 380 rooms sits on the hilltop of the city overlooking the 2.0 km long riverside esplanade offering panoramic vista of the city and distant mountain range...
Deluxe rooms and suites are beautifully designed with utilitarian features though short of 5-star hotel basics and average housekeeping standard. Aircon in the vast fantastic lobby offers ideal cool comfort but not so much in the rooms upstairs.
Its most outstanding guest hospitality are none other than the Front Desk team led by duty managers, Bob Richael and Jamal H Heran iconic of Kuching's quality service with smiles!!!
Don't forget to patronise its renown Cantonese Nu Er Hong Restaurant managed by the great David Tan, the restaurant manager and his team. Its chef is truly 5-star serving delicious Cantonese cuisines with prices comparable to fast food items from Secret Recipe in nearby Merdeka Shopping Complex ! Cafe by the Lobby serves marvelous buffet breakfast ...
The city offers prompt and low-cost taxi and grab transport for city and rural sightseeing and eco tours though without public buses.
Definitely worthwhile for revisiting especially during school vacation with only 01 hour direct flight from Singapore via Scoots!

Room tip: deluxe rooms above L10 with west facing the distant Santubong Range
Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Henry T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Cluster Director of Marcom at Pullman Kuching, responded to this reviewResponded 28 October 2019

Dear Henry T,

Thank you for taking the time to write us a review and for choosing to stay at Pullman Kuching during your visit to Kuching, Sarawak.

We are indeed delighted to know that you thoroughly enjoyed your stay with us and that our services and hospitality exceeded your expectations. It is reviews from this that motivates us so that we will continue to deliver our best to our esteemed guests. We will definitely share your kind words to our team.

We hope to welcome you back again to Pullman Kuching and we hope your next stay will be better than the last.

Kindest regards,
B. A. Donald

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2019

The room is huge and clean. It's in good shape. The A/C works very well. Good and free wifi. The outside of the hotel is bad compare to the rooms which are really ok.
The lounge has a good selection of food for the evening, limited selection of beverage but acceptable. Probably the best choice in Kuching at a reasonable price.

Room tip: lounge access
Date of stay: June 2019
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Gill0uG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Cluster Director of Marcom at Pullman Kuching, responded to this reviewResponded 27 October 2019

Dear Gill0uG,

Thank you for choosing Pullman Kuching during your stay and for taking the time to write us a review.

We will bring up the issues highlighted in your review to the relevant departments and we will try our best to improve in areas which did not meet your expectations. We are pleased to hear that you are overall satisfied with your stay and that you loved the selection of food offered by our outlets. It is from positive comments such as this that we strive to do our best!

We hope to welcome you back again to Pullman Kuching in the near future.

Warmest regards,
B. A. Donald

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2019

Stayed 1 night for business trip for twin sharing with a single King size bed. Seriously large room about 45m2, big enough for single occupant. Nice unblocked view as the hotel is sitting on a hill. Aircon is good and shower temperature is nice too. TV image is not sharp, wifi is good especially for business used, shampoo and body shower soap seems to be the same. Very limited electric sockets if you have more than 1 appliance or charger for your PC, ipad or handphone. Hope to have better sound proofing on the corridor. No issue for the sound outside window. No balcony.
Hotel near Chinatown area where you can get good local foods just by 10min walking. Some local pubs next to hotel for a swing of beers. Family karaoke situated within hotel compound. As for food, would like to recommend their local char siew and siew yok(roast lean pork and roast pork belly respectively, kolo mee and for those who preferred spicy, must try Sarawak Laksa. Last but not least, must try local wild vegetable which could be the only place in the world you can eat it, it's called Paku Kubuk(refer to photo).
Day trip agency available just beside hotel breakfast banquet that arrange day trip to see Orang-utan and others sightseeing tours. Easy to use Grab for transportation, just need to download app. Don't leave Kuching without their signature pepper powder, both white or black.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Terence_chilicrab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Guest Relations Manager at Pullman Kuching, responded to this reviewResponded 21 June 2019

Dear Terrence,

Thank you for choosing Pullman for your recent stay in Kuching. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.

Please rest assured that we will do our very best to improve on the service gaps and will address this issues immediately to our Department Heads.

It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at Pullman Kuching. Thank you.

Best regards,
Marjorie Tania
Club Floor Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2019

Not worth even 3 stars. The ‚glory is gone’... Pullman Kuching had its best time a long time ago I guess. The entrance looks nice, if you take a closer look you discover a lot of things that are not right. We paid 80 euros per night and had a room ‘upgrade’. The facilities were worn down: dirty bins, little fridge in the cupboard that was switched off with no drinks provided during our three day stay. No coffee machine, only a water cooker with instant coffee put in the cupboard. Bed is not comfortable (leaving with back pain). With the breakfast we found dirty plates and flies everywhere. Only good things in my eyes: friendly (even if often not so professional) staff, outside pool, very good wifi. I can further elaborate but I guess this gives a first impression. We stayed in a few places around Malaysia and this is the worst in terms of price/quality. Don’t chose Pullman Kuching if you don’t want to waste your money!

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Monique F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Guest Relations Manager at Pullman Kuching, responded to this reviewResponded 21 June 2019

Dear MoniqueF,

Thank you for taking the time to write a review on for your recent stay at Pullman Kuching. We would like to sincerely apologies for the service gaps that you have encountered during your stay here.

I am truly saddened to hear that you had to encounter such services, and any inconvenience caused is very much regretted. Please rest assured that we do not take this matter lightly, and we are working on improving our level of services for our valued guests.

I sincerely hope that this experience will not alter your confidence in the Accor Network, and we hope we could have the chance to serve you better in the future.

Kind Regards,
Marjorie Tania
Club floor Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019

It was a comfortable stay. The hotel is clean and provided all the basic amenities. The room rate for a premier room is reasonable for a 4 star hotel. Staff very helpful and friendly. Loved the breakfast spread as it provided local (yummy laksa sarawak) and continental dishes. In room dining meals were ok and satisfying.

The only thing that I didn't like was that the mall attached to the hotel was very quiet and only have eateries open, no other shop. It was quite a walking distance to get to the waterfront to sight see.

Other than that, all is good for a short business stay.

Date of stay: June 2019
Trip type: Travelled on business
1  Thank Sharifah Nur'Ai... S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
h6332mk, Guest Relations Manager at Pullman Kuching, responded to this reviewResponded 21 June 2019

Dear Sharifah_nurain,

Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching.

Regards,
Marjorie Tania
Club Floor Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews