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“Fantastic location - Nice rooms”

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Grand Margherita Hotel
Ranked #7 of 55 Hotels in Kuching
Reviewed 10 November 2011

We absolutely loved our week at the Grand Margherita Hotel and we found a fantastic deal for the hotel many months before we left on an Air Asia sale with over 50% off the price. So our 7 nights cost $350 with breakfast (which was excellent)& internet. We were also upgraded from a standard room to the Deluxe room overlooking the Sarawak River - Bargain!!

There are 5 restaurants in the hotel and the location is perfect, minutes from shopping centers, restaurants etc. The Deluxe rooms are big & nicely furnished with plenty of space for suitcases etc and the bathroom was lovely with all toiletries provided. The staff at the Grand Margherita were very friendly & helpful & the Tour Desk had very reasonable prices. We would definitely stay here again.

  • Stayed: August 2011, travelled as a couple
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4  Thank Cathy&Gary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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463 - 469 of 631 reviews

Reviewed 31 October 2011

Stayed here for two nights in October. The bedroom was OK, but the bathroom could do with a refurb. Good location, in the centre of Kuching with good views across the river. We dined in the hotel on the first evening and the food was OK. Breakfasts OK too. Hotel staff very pleasant and helpful and a good atmosphere in the bar. There is a swimming pool but it didn't look particularly inviting. Reception / lobby area very pleasant.

Room Tip: Ask for a room with river view.
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  • Stayed: October 2011, travelled as a couple
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1  Thank Northumbrians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

I was there for one night. The original room allocated was awful - facing a parking lot. Really noisy and without charm. After a complaint I got a riverview room. It was really nice, but still a fair amount of noise. But a decent 3-4 start choice in a good location.

  • Stayed: May 2011, travelled on business
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1  Thank mosquita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2011

Good value for money and the service was excellent.Staff tried their best to help you.Buffet Breakfast was excellent.Will return again.

  • Stayed: October 2011, travelled with family
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1  Thank slateman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfreedaNawawi, Marketing & Communications Officer at Grand Margherita Hotel, responded to this reviewResponded 26 October 2011

Dear Slateman,

Thank you for your comment on your recent stay with us.
We are truly delighted that you had enjoyed each interaction that you had with our staff and we are certainly glad that you loved our breakfast selections.
It is our pleasure to be a part of your trip and we hope that we would still be your choice the next time you come to our humble city of Kuching.

Till next time,
Afreeda Nawawi.

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Reviewed 7 October 2011

Stayed in a Twin Room at Room 417 from 28 Sep to 30 Sep 11 with a colleague visiting our Kuching's branch office. Room is ok except woken up middle of sleep during the 2 nights when the temperature gets higher as the hotel's air-conditioners are temporarily switched off during the night.

Checked-out after a hearty breakfast (very good spread) after the 2nd night, unfortunately left behind my handphone charger at the bedside table in the room. Called the hotel and thankfully the housekeeping had the item with them. Had to trouble my branch colleague to pick it up for me before rushing to the airport. However, after collecting the charger, then it occurred to me that I had also left my Reader's Digest magazine on the same table! If only the housekeeping had returned it together with the charger without me having to ask for it. Maybe they thought that the magazine is to be discarded. Not even halfway through it and it's the brand new Oct issue! Sigh! Anyway, at least I got my charger back. Thanks.

  • Stayed: September 2011, travelled on business
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Thank Felicia2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfreedaNawawi, Marketing & Communications Officer at Grand Margherita Hotel, responded to this reviewResponded 12 October 2011

Dear Felicia2011_11

Thank you for sharing your feedback on your stay with us. We are glad that you enjoyed the room and the breakfast spread.

The air conditioning interruption was due to our improvement efforts on the hotel's chiller unit. Rest assure that we have taken into considerations all aspects to ensure that the interruptions remains at most minimal.

We are certainly delighted that you're satisfied with our staff's hospitality. We hope to see you again next time!

Take care,

Afreeda Nawawi

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Reviewed 27 September 2011

Stayed at this hotel from Sept 15 to Sept 18, 2011 for 3 nights, Superior Twin room with riverview.

The motto of Grand Margherita Hotel is "Try Us, You'll Love It", really, the hotel did not disappointed us!!

The hotel is situated in the heart of the city and is the only hotel located at the riverfront with great view. Adjacent to it is Sarawak Plaza Shopping Complex and the sister hotel, Riverside Majestic Hotel is just across the road with shopping mall and cineplex.

The room is cosy, clean and comfortable. Breakfast has a great selection for Western and Asian foods. Staff are friendly and efficient too.

"Try Grand Margherita Hotel, You'll Love It"....

Love it.....we will come back again.

Room Tip: Ask for Superior room with riverview.
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  • Stayed: September 2011, travelled with friends
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Thank mylittlesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AfreedaNawawi, Marketing & Communications Officer at Grand Margherita Hotel, responded to this reviewResponded 4 October 2011

Dear mylittlesue,

Thank you for taking the time to write your review on your stay with us.
We are delighted that you truly enjoy the mesmerizing river view from your hotel room and our breakfast selections.

May I also add that apart from Sarawak Plaza Shopping Complex, there's also Tun Jugah Shopping Mall & Riverside Shopping Complex just across the road and also multiple convenience/sundry shops around.

Anyway, we are truly glad to be a part of your wonderful trip here. Thanks again for your comments. We look forward to have you stay with us again on your next trip to Kuching, Sarawak.

Until next time,
Afreeda Nawawi

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Reviewed 14 September 2011

i have stayed for a week for business purpose. the front desk was friendly, the room is smelly so i asked to change the room. the breakfast is very much the same everyday.. location is perfect, just next to mall and near to waterfront

Room Tip: ask for room that does not connected.. no sound proof
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  • Stayed: March 2011, travelled on business
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Thank yaya1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcom_office, Public Relations Manager at Grand Margherita Hotel, responded to this reviewResponded 17 September 2011

Dear yaya1988,

Thank you for taking time to write a review on your recent stay with Grand Margherita.

We are glad to be the preferred hotel for your business trip to Kuching. On your comments about the room, we would usually advise guests that are sensitive to the smell of cigarette to choose a room on non-smoking floor. Do indicate this the next time you're staying with us so our reservation can allocate a non-smoking room for you.

As for the breakfast spread, changes are made on rotation on the different sections of the buffet daily. I do hope you get to try the varieties of local desserts on rotation daily apart from the ala minute dishes at the live cooking station.

We are located close to not just one but 4 shopping complexes with one just adjacent to the hotel. Apart from that, we are also within walking distance from many tourist attractions including the Kuching Waterfront, Tua Pek Kong temple as well as Main Bazaar. In fact, the Sarawak Regatta is actually ongoing as I write this review and is one of the grand events that you're able to witness right from your hotel room (river fronting rooms) and it happens annually in September.

That said, thanks again for your comments. We look forward to have you stay with us again on your next trip to Kuching, Sarawak.

Best Regards,
Eileen Chong

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Additional Information about Grand Margherita Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 55 Hotels in Kuching
Price Range: £28 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Margherita Hotel 4*
Number of rooms: 288
Official Description (provided by the hotel):
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 
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