This is my very first time staying in the boutique hotel or so called budget hotel. Unexpectedly, the kind of feel was like I'm gonna change to other hotels that provided better services and room. First, the driver that we hired for pick up and bringing us around Sarawak was giving us a bad appeareance. We felt uncomfortable being with him. Then, when we first check in, we requested for a change of room as the room provided for us was dirty and there were stains. The problem lies on the staff as well. The staff was very lazy and playful. When we requested for a change, he strictly refused to change as he said it was troublesome. Is this what you called service? Third, I requested for room to be cleaned but after I came back, the room was still in the same condition. I pissed off! Hope this hotel can train for a better staffs.
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- Also Known As:
- 360 Xpress Citycenter Kuching Hotel Kuching