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“Spacious Room, Extra pillows at the lowest price”

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360 Xpress Citycenter Kuching
Ranked #21 of 54 Hotels in Kuching
Kota Kinabalu, Malaysia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Spacious Room, Extra pillows at the lowest price”
Reviewed 25 March 2014

I made reservation via online through their website and i managed to get it at low price (below RM 100)

Disadvantage:

No windows, no wifi (except at the lobby area), no breakfast included, towel (new) was smelly (probably it was the detergent smell)


Advantages
very spacious, they provide more than enough pillows, fridge, safety box, toileteries, hair dryer and heater, they provide shuttle to Sarawak Cultural Village, strategic location, close to eateries, attractions and shopping mall ( hills shopping mall).

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs_Nur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 27 March 2014
Dear Aima,

We appreciate your time & feedback shared with us.

Thank you very much for your support. We will take note on the towels which we've shared the feedback with Housekeeping. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
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    33
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Penang, Pulau Pinang, Malaysia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 March 2014

Pro: Best shower i ever have amongst hotel, nice bed, big family deluxe room, excellent front desk services, with pick up and drop from airport service and near to Kuching attraction area.

Con: Didn’t vacuum floor and throw rubbish after room services, didn’t provide shower cap, smutch bed sheet, a lot of mosquitoes in room and obsolete equipment.

Overall, nice budget hotel.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 26ching
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 19 March 2014
Dear Ching,

First of all thank you for sharing your time & feedback with us.

We are pleased that you've enjoyed our in room facilities and services rendered to you during your stay with us. I had shared and highlighted your comments on the cleanliness and expectation of the room with my team and we apologize for the negative outcome and indeed we had looked into the said matter.
We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuching, Malaysia
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 February 2014 via mobile

360 Xpress hotel is located near one of the vibrant area in the city. It is a few minutes walk to many night spots where the happenibgs are. At around USD40.00 per night it is one of the cheapest accomadation of it kind. Good for those travelling with light wallet.

Stayed February 2014, travelled solo
Helpful?
Thank Andy5009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 27 February 2014
Dear Andy,

We appreciate your time & feedback shared with us.

We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 February 2014

Great city center hotel at a great price. The staff are very helpful and offer all the trips that the 'big' hotels do, but at a cheaper price! Wifi is in the lobby only. The rooms are clean and big enough. A good choice of local food places nearby.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ajgray15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 16 February 2014
Dear AjGray,

First of all thank you for sharing your time & feedback with us.

We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 February 2014

I booked the room online and stayed here for 2 nights. A good place to stay in Kuching. Near to the waterfront..about 10 minutes walk only. The room was clean and good. Staffs were very friendly and helpful. They can improve on having a wifi in the rooms instead of only in the lobby.

Room Tip: Book the room directly from the hotel to get better deals instead of any 3rd parties site.
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank shahrul79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 16 February 2014
Dear Shahrul,

First of all thank you for sharing your experience with us.

We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 December 2013 via mobile

Room was really nice (especially the hot shower) - had no windows, but that was fine. Beds are comfy.
Staff was super helpful with everything (planing trips and providing transportation to airport and semenggoh). Especially Abu is such a great person to ask for travel advice! Thank you.
The hotel is super close to the center - 5 minutes walking distance.
I would recommend this place to anyone who's looking for great value for your money.

Stayed November 2013, travelled with friends
Helpful?
6 Thank ezzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 16 February 2014
Dear Ezzl,

Thank you for sharing your time & feedback with us.

We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.

Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miri, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2013

I have stayed at this hotel three times now, and have been so completely satisfied with the service and rooms that I finally decided to give it a review. It is a budget hotel but the decor and cleanliness of the rooms is 4+ star. The staff are always so cheerful and helpful, although it was a month since my last visit they still recognised me and greeted me by name.
The city centre location is excellent with a restaurant on site and a few eateries in the same block. A large selection of restaurants within 4-5 minutes walking distance. A convenience store right next door for those small items you forgot to pack. A new shopping mall within 5 minutes walking too .

Room Tip: Booking direct by phone gives a better rate than using the hotel booking companies. Booking online d...
See more room tips
  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keith_Miri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review, 24 October 2013
Dear Keith,

Thank you very much for your review comments.

We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self.
Once again thank you for your kind review and we look forward to seeing you again at 360 Xpress Citycenter in the future.

Kind regards
Allen
Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 360 Xpress Citycenter Kuching

Property: 360 Xpress Citycenter Kuching
Address: Wisma Phoenix Jalan Song Thian Cheok, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Airport Transportation
Hotel Style:
Ranked #21 of 54 Hotels in Kuching
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — 360 Xpress Citycenter Kuching 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Asiatravel.com Holdings, Priceline, Odigeo and Traveltool, S.L.U. so you can book your 360 Xpress Citycenter Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching

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