We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Pleasant stay”
4 of 5 bubbles Review of Hilton Kuching

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hilton Kuching
Ranked #3 of 54 Hotels in Kuching
Certificate of Excellence
Sibu, Malaysia
1 review
“Pleasant stay”
Reviewed 14 April 2014

Good quality hotel with pleasant staffs. Room clean and tidy as expected for this line of hotel. Furnitures a bit dated but well maintained. Nice view with good location for city adventure. Room upgrade can be requested and may have a pleasant surprise. Good breakfast with reasonable cost.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chya Wei W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 23 April 2014
Dear Chya Wei W,

Very warm greetings from Hilton Kuching.

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction.

Hope to see you return soon! Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,453 reviews from our community

Traveller rating
    523
    639
    218
    49
    24
See reviews for
264
456
118
377
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 April 2014

We were a bit dubious about the Hilton after reading some reviews, however we have nothing but praise for all aspects of operations at the Hilton. Apart from anything else it is first and foremost the best located hotel in town, right on the boardwalk. The staff were absolutely fantastic, genuinely friendly and helpful with none of the fake "yes sir-no sir" act that some good hotels practise. If you do decide to pick this one we thoroughly recommend that you opt to choose the $30Au upgrade which gives you an astounding high view of the old town and right opposite the river. It also gives you exclusive use of the Executive Lounge with prime views of the city and free drinks between about 6 and 8 pm. Also thrown in are little Tapas style nibbles which are often enough to sustain you till breakfast. There is also tea and coffee served throughout the day accompanied by the most delicious selection of high tea style cakes and local biscuits, all yummy.
Downside:
The chairs in this lounge are probably the most uncomfortable I've experienced..... ever, but they look nice. You really can't relax in them too long without the back jabbing into your spine.

Must try restaurants: Junk (cutting edge 5 star) Bla Bla Bla ( ditto) Living Room (ditto). They are all within 20 meters of each other in the same street. Ask in the hotel, everyone knows about them. Expect to pay about $40Au to fill up including drinks. Kuching is a fantastic place.

Room Tip: Make sure you get a river view room and if you can afford the small cost, ask for an upgrade to incl...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PerthSpray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 23 April 2014
Dear PerthSpray,

Very warm greetings from Hilton Kuching.

Thank you for your review. I am very happy to hear that the staff took such good care of you and you found the service levels of the hotel to your satisfaction.

I hope you will return should your travels bring you back this way.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
home
Level Contributor
366 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 11 April 2014

I really enjoyed my stay here. The pros: This hotel has a great location with nice views of the river. The staff here is very helpful and accommodating. The breakfast was excellent. The lobby, dining areas and pool are in good shape. The cons: The rooms are a little dated and could use some updating and cleaning. The carpet in the hallway was very dirty. You have to pay to use wifi in your room or you can get free wifi in the lobby.
The pros definitely outweigh the cons, and I would recommend this hotel to anyone visiting Kuching.

Room Tip: I highly suggest getting a room on one of the upper floors facing the river.
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobca1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 23 April 2014
Dear bobca1947,

Very warm greetings from Hilton Kuching.

First of all, thank you for your feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our housekeeping team to ensure cleanliness and comfort are our first priority.

I understand the condition of the cleanliness of the carpet hallway was of concern, I am always looking for reviews to provide insight to our guest experience and I will keep your review in mind as look towards refresh options.

Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to Kuching City.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puchong Jaya, Malaysia
1 review
Reviewed 8 April 2014

Mr. Ismawi from the Concierge Department really introduced us value for money to visit around Sarawak during our four days stay in Hilton Kuching. He is polite and really explained in details where to visit during our short vacation.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kim Loong L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 10 April 2014
Dear Kim Loong L,

Very warm greetings from Hilton Kuching.

Thank you for choosing to stay with us at the Hilton Kuching. I am glad to hear that you enjoyed your stay and that Ismawi was helpful! I will be sure to share your comments with him.

I hope you will return should your travels bring you back this way.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dana Point, California
Level Contributor
67 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 7 April 2014

Our room was nice, our view fantastic! We did not find a lot interesting in Kuching, took a drive around and walked about but just not that exciting.Saw a couple of local museums, that was the highlight for us. Food was so-so, at least ours was, maybe you can do better.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Furmommy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 10 April 2014
Dear Furmommy 2010,

Very warm greetings from Hilton Kuching.

Thank you for your feedback. We regret we were not able to provide you with the quality of food you expected. We constantly working to improve our menu offerings and your comments will help us improve in this area.

The next time you are in Kuching city we would love for you to stop back again. Thank You.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puchong, Malaysia
1 review
Reviewed 4 April 2014

Great Hotel with Great Cleanliness throughout the hotel. If you have allergies to smell or tactile, then go to this Hotel - Very Clean with Fresh Air. If you want to explore the town, do not go out alone as some parts of the streets are not well illuminated.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 6 April 2014
Dear Mohammed A,

Very warm greetings from Hilton Kuching.

Thank you very much for taking the time to share your experience. I am glad that you found the services of the hotel to your satisfaction.

Hope to see you return soon. Safe Travels.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
selangor, Malaysia
2 reviews
Reviewed 4 April 2014

the room cleanness and comfort is one things i care about to choose for a good stay~Hilton have meet my criteria. The breakfast is good, have much varieties, a stay for one-two days is relaxing and enough. btw, if u need any extra daily utilities, have to call and get from the room service, otherwise some utilities is not provided if you din ask for~

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lin Wei M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonKuching, General Manager at Hilton Kuching, responded to this review, 7 April 2014
Dear Lin Wei M,

Very warm greetings from Hilton Kuching.

I am very happy to read your comments about your recent stay and glad that you found the location and service levels of the hotel to your satisfaction.

As one of our sustainable practices to minimize waste, selected amenities in the room are provided only upon request. Guests are most welcome to request for extras.

With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuching hotels
0.1 mi away
Pullman Kuching
Pullman Kuching
#6 of 54 in Kuching
1,929 reviews
0.6 mi away
The Ranee Boutique Suites
0.3 mi away
The LimeTree Hotel
The LimeTree Hotel
#2 of 54 in Kuching
965 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Riverside Majestic Hotel
0.6 mi away
The Waterfront Hotel
The Waterfront Hotel
#5 of 54 in Kuching
127 reviews
1.4 mi away
Citadines Uplands Kuching
Show Prices
Show Prices
Show Prices

Been to Hilton Kuching? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Kuching

Property: Hilton Kuching
Address: Hilton Kuching Hotel Jalan Tunku Abdul Rahman, Kuching 93100, Malaysia
Phone Number:
Region: Malaysia > Sarawak > Kuching
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kuching
#1 Luxury Hotel in Kuching
#2 Family Hotel in Kuching
#3 Romantic Hotel in Kuching
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Kuching 4*
Number of rooms: 14
Official Description (provided by the hotel):
The Hilton Kuching is located in the heart of the charming city of Kuching, overlooking the tranquil Sarawak River. Kuching's landmark, the hotel commands the best view of the gently winding river and other captivating sights.20 minutes drive (11 km) from Kuching International Airport, whilst the commercial centre and city attractions such as the Main Bazaar, Kuching Waterfront and the Tua Pek Kong Temple are a mere walk away.Modern shopping centers are reachable on foot, as are classic old historical sites are nearby. The hotel makes the perfect base to explore Kuching! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Kuching reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuching Hotel Kuching
Hilton International Kuching
Kuching Hilton International

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing