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“Friendly Staff”

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Hotel Grand Continental Kuching
Ranked #19 of 55 Hotels in Kuching
Reviewed 27 May 2014

The thing that make this hotel interesting is none other than the service...the staff. It is them that make all things difference in the hotel. Although some may view it as a "3 star" hotel or below..but with its top notch friendly staff..the hotel ranking definitely worth more than that.

The food is average..but at least my stomach is full =)... The location is strategic enough. Just a few minutes walk from everything @ the heart of the town.

If given a chance again, no doubt, I will certainly come back for this hotel. Cheers =)

  • Stayed: June 2013, travelled solo
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Thank TerminatorSarawak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcomhgck, General Manager at Hotel Grand Continental Kuching, responded to this reviewResponded 31 May 2014

Dear TerminatorSarawak,

Thank you for your kind words on our service during your stay with us. We are further inspired to continue serving all our guests with great warmth and friendliness, right in the heart of Kuching city.

We look forward to welcoming you back soon to our hotel. Until then, best regards from All of Us @ Hotel Grand Continental Kuching.

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51 - 57 of 131 reviews

Reviewed 19 May 2014

The decoration and ambience of this hotel is really dated. Room doors are still opened by a key latched to a huge plastic tag that is to be slotted into a panel on the wall for electricity in the room !! Brings back nostalgic feelings ...

Although dated and in desperate need of refurbishment to better compete with the newer and definitely modern hotels in the area, I must say that the stay at Grand Continental was quite pleasant. The rooms were huge and beds very comfy indeed. The service was also pretty efficient and my request for a late check-out was promptly accommodated. Breakfast spread was not bad either. Overall, I had a good stay and I would recommend this place for a quick stop over of a day or two perhaps.

  • Stayed: May 2014, travelled on business
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1  Thank KrisNWM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcomhgck, General Manager at Hotel Grand Continental Kuching, responded to this reviewResponded 23 May 2014

Dear KrisNVM,

Greetings from Kuching!

We are glad that you had a pleasant stay with us and thank you for your constructive feedback.

We are pleased to inform you that our guestrooms on the higher floors are currently undergoing upgrading works, which will complete in stages by October 2014. For your future visits, please request for our Premium Rooms; which still have our signature 'Borneo-inspired' decor, complimented by modern bathroom fittings like rain-showers and other amenities.

As you rightly noted, we are not a new or modern hotel but we do offer our guests a unique 'Borneo hospitality' experience right in the middle of Kuching city centre.

We do look forward to welcoming you back to Kuching soon. Till then, best regards from All of Us @ Hotel Grand Continental Kuching.

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Reviewed 28 April 2014 via mobile

We stayed here for a couple of nights, the room was large and clean. Staff were friendly but the wifi disconnected and the aircon is abit out of date so its not very cool! The breakfast is good. I would recommend it if you want a more luxury stay in Kch!

  • Stayed: April 2014
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1  Thank jojobean91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcomhgck, General Manager at Hotel Grand Continental Kuching, responded to this reviewResponded 7 May 2014

Dear jojobean91,

Greetings from Kuching!

We are glad that you enjoyed your recent stay with us. We have taken note of your feedback on the air-conditioning and the complimentary WIFI Connection in your room and have since rectified these shortcomings accordingly.
We look forward to another opportunity of serving you again in the near future. Till then, best regards from All of Us@Hotel Grand Continental Kuching.

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Reviewed 18 February 2014

Stayed two nights. rooms are quite spacious. It is ideal place hang around the Kuching City. All the amenities are near by. Good and Friendly staff. Breakfast is ok. And Room service is also fast. Totally it is good place to stay

  • Stayed: December 2013, travelled with friends
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1  Thank kokul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this reviewResponded 19 February 2014

Dear Kokul,
Greetings!
We are glad that you and your friends enjoyed your recent stay with us and we look forward to another opportunity of serving you, your family and your friends again in the near future.
Please do not hesitate to contact us, should you need any assistance for your future visits to Kuching. Till then, best regards from All of Us@Hotel Grand Continental Kuching.

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Reviewed 31 July 2013

It was a nice 6 day stay. The rooms were quite old and smelly at first but we got used to it. We didnt spend alot time at the hotel except to sleep n bfast the next morning. The bfast food was okay. Nothing to complain about. We did order room service for dinner though. The food was really good and tasty and the service was good as well. The first night we arrived at the hotel around 11pm and we were hungry, the hotel receptionist went out of his way and brought me using his motorcycle to the nearest store to buy food. It was surely a nice gesture. The location was really convenient to go around the town without much fuss. Overall, our trip to kuching was awesome.

  • Stayed: June 2013
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1  Thank SuQee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013 via mobile

Just pop in and check-in. The staffs are always friendly. Check-in was quick and off to the room. The room is spacious. The furnitures can be seen as aging and carpet is in need of changing otherwise everything is fine. Bed is good to sleep in. Located just in the city, hence food is everywhere. Thinking of shopping, just walk a few minutes be it the shopping mall or the old shops.

  • Stayed: July 2013
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1  Thank fsenada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Location-wise, this is not highly recommended especially if you don't have your own mode of transportation. Room was ok, view was ok and that's about it. Breakfast was just something to eat. I'd prefer to go to Chinatown for the mee kolok.

  • Stayed: July 2013, travelled on business
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Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Grand Continental Kuching

Address: Jalan Ban Hock, Kuching 93100, Malaysia
Phone Number:
Region: Malaysia > Sarawak > Kuching
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #19 of 55 Hotels in Kuching
Price Range: £20 - £32 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Continental Kuching 3*
Number of rooms: 180
Official Description (provided by the hotel):
Located within the central business and shopping district of Kuching,this business-class hotel offers well-appointed, spacious and comfortable Borneo-styled rooms for the discerning traveller. Banquet and Conference facilities able to accommodate up to 500 persons, Gala Dinner. Resort-feel Poolside to unwind after a long day at the Office or sightseeing in Kuching. International & Ethnic Sarawak Cuisine offered at the Coffee House and 24-hour In-Room Dining. ... more   less 
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Also Known As:
Grand Continental Kuching

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