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“Nice and Comfortable”
Review of One World Hotel

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One World Hotel
Ranked #3 of 45 Hotels in Petaling Jaya
Certificate of Excellence
Singapore
Level Contributor
51 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Nice and Comfortable”
Reviewed 2 June 2014

On my first trip here in February 2014, my room actually got upgraded to a junior suite and the service was absolutely excellent. Probably because I requested for the hotel car service to and from the airport and we were having an event there, but nonetheless, I was grateful that they decided to upgrade for free.

The food is good and actually reasonable priced and the amenities are pretty standard. The only not so great feedback I have is that the room key card gets faulty really easy. Just putting it next to your phone even for a minute can damage the magnetic strip. I probably changed the keys at least twice during my stay there.

The second time I stayed in April, I got the regular room and aside from smaller space and non "branded" amenities, my stay was actually still pretty comfortable.

What I actually like best about this hotel is that's it's right next to a giant mall with lots of shops and restaurants. And I like that because it's not in the main part of the city / triangle, the traffic there is less heavy and the jam is less frequent as well.

If you're looking for somewhere nice and comfortable outside the main part of the city, One World is a pretty good option.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MsChipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 3 June 2014
Dear Valued Guest,

Thank you very much for your kind review and it has been a great pleasure welcoming you! We are truly happy that you enjoyed yourself as well as the hotel’s facilities during your stay with us. Your feedback in regards to the key card is deeply appreciated as it allow us to improve our services better. We hope your stay with us has been memorable and look forward to the pleasure of welcoming you back to the hotel soon.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (173)
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  • Chinese (Simplified) first
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English first
Blue Bell, Pennsylvania
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 June 2014

I was there for business recently for my first time in Malaysia. This hotel is not in downtown Kuala Lumpur but is near my company offices so it was convenient for us each day, however for tourist trips be aware it is a 30 to 40 minute cab ride to downtown KL. Traffic is very bad sometimes around the Petronas Tower area so you have to avoid rush hours, etc. But the hotel is attached to a mall with lots of restaurants and shops, the 2 restaurants we tried were packed with locals and great food for low cost.

Excellent hotel with all the high quality features you would expect. Lots of staff, all speaking excellent English and extremely friendly at all times. Room was quiet and large enough and very nice. The breakfast buffet came with our room and it was amazing. The largest buffet I've ever seen with lots of waiters and the usual great service. Also want to mention the concierge and guest services was very friendly and helpful with cabs, planning side trips and overall information.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank easyrider_1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 3 June 2014
Dear Valued Guest,

We are most happy to note that had an enjoyable stay and appreciate the warm and luxurious hospitality. Your feedback will certainly motivate the team to provide the best service to all of our guests like how you have experienced with your stay. We look forward to the pleasure of welcoming you back to the hotel in the near future. Till then, take care and have a nice day!
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Miri District, Malaysia
1 review
Reviewed 1 June 2014 via mobile

Stayed here for a few times already. This time my family stayed for a week. I wish the staff in Cinnamon could be more friendly. Is it so hard to smile? There's time when I had to repeatedly ask for baby chair and same goes for the milk for my coffee. Sometimes I think this hotel doesn't value thier customer.

Stayed May 2014, travelled with family
Helpful?
Thank Qeyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 3 June 2014
Dear Valued Guest,

We are truly saddened to hear of your experience while dining in our coffee house, Cinnamon. This is certainly not synonymous with our usual high standards for excellent service. Please accept our apologies for the inconvenience caused and be rest assured that the issue highlighted have been addressed with the team. Your feedback is most appreciated and we thank you for highlighting it to us. We hope this incident will not deter you from returning to us and we look forward with pleasure to serving you again. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 28 May 2014

One world hotel is a area specific hotel, i believe it can be a business hotel and a family hotel. Rooms are pretty decent, nothing fancy but basic hotel.... Best part it is just next to the biggest mall in Petaling Jaya "One Utama Mall" ... If you love shopping, you are just walking distance inside the hotel itself. There are plenty of offices in the building too, that's why its also a business hotel. IBM office is here.... But if you are looking at all the city life... then you will need to book a hotel at Kuala Lumpur city centre instead.

Room Tip: Higher floors and non smoking
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 30 May 2014
Dear Valued Guest,

Thank you for your time in writing us this review and for choosing us as your preferred destination. We are pleased to note that you found the location of the hotel to your satisfaction. The team and I hope to have the opportunity to welcome you back again soon! Till then, take care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 27 May 2014

This is a beautiful hotel ,but pricy. We loved the pools and especially the waterslides which was a huge treat for our son. If you want to explore KL, though, it cannot be done from this hotel, it is too far from attractions. Otherwise, the staff was attentive and courteous and the room and bathroom were lovely.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ejpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 30 May 2014
Dear Valued Guest,

We are delighted to hear that you and your family had thoroughly enjoyed your stay with us. It was a real pleasure welcoming you and having you enjoy our in house amenities and warm hospitality.
If you should ever decide to return for another visit, please do let us know and we will be very happy to arrange for another wonderful stay with us. Thank you and have a nice day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang Island, Malaysia
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 May 2014

comfort hotel which attached with shopping mall, cinema and especially many restaurant with Varieties of food choice. its a convenient place to all from kids to old. no regret with my stay. will back again

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissasaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 30 May 2014
Dear Valued Guest,

We are glad to have been able to welcome you and help arrange for a pleasant stay. Should you ever decide to return for another stay, please do let us know and it will be our pleasure to welcome you back. Thank you and have a nice day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
152 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 May 2014

I stayed here couple of nights during a business trip. The hotel is attached to a mall, which is a big plus. The room was good and clean. The gym is decent, but doesn`t have many options for serious weight lifting (mostly running mats). The sauna was very good. Staff was helpful and I had no problems during my stay.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeremarkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this review, 30 May 2014
Dear Valued Guest,

Thank you for taking the time in providing us with your review. It had been a pleasure welcoming you to the hotel. We look forward to welcoming you back and should you require any assistance with arranging for your next stay with us, please do let us know. Until then, have a great weekend ahead!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about One World Hotel

Property: One World Hotel
Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Petaling Jaya
#3 Spa Hotel in Petaling Jaya
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Official Description (provided by the hotel):
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya

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