Having read many outstanding reviews about the hotel, it was not as great as our built-up expectations. Having said that, the hotel does have its plus points.
Check-in was smooth, Ray who attended to us was attentive & able to address most of my questions. Our 3 rooms were all ready for us to check-in when we arrived at 3pm in the afternoon.
Our package included afternoon tea which the children enjoyed with the live piano performance.
Rooms were spacious. The deluxe rooms with 2 queen beds were good enough to sleep 4 adults. The superior room with 2 + 1 single beds was good enough for 3 adults. There was plenty of space for the children to run around in the rooms. The beds were comfortable and rooms generally clean. However, the floor did not feel as clean as a 5-star hotel should. Carpeted floor felt grubby while marble floor felt sticky and unmopped.
Buffet breakfast was a wide international spread which looked better than they tasted. We went at about 7.15a.m. on the first morning and most of the food was cold, even the porridge & tim sum. We informed the service staff but nothing was done and we left after a quick bite. We did not bother with breakfast on our 2nd morning. My parents went for breakfast after 8a.m., the restaurant was crowded as a queue had form. They found the food acceptable.
Location is great as hotel is linked to several shopping centres and a short drive from Kidzania, the main purpose of our KL stopover. Many restaurants in the shopping centre nearby.
Our room over see the pool and it was rather inviting but we did not have time for a swim.
- Official Description (provided by the hotel):
- The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Asiatravel.com Holdings, Agoda and Booking.com so you can book your One World Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- 1 World Hotel
- Hotel One World
- One World Petaling Jaya