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“Really nice hotel when you plan to stay longer”
Review of One World Hotel

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One World Hotel
Ranked #4 of 50 Hotels in Petaling Jaya
Certificate of Excellence
Reviewed 31 August 2014

I've been there many times and I'm glad that staff remembers me. It seems that when it comes to the service level this one is at the top of the list.
Great breakfast - wide choice of many cuisines. Very friendly staff.

Proximity to one of the biggest shopping center. Gym, swimming pool and spa.

Room Tip: The best option is to take the second room in their price list (with free 3-pieces of laundry). At l...
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  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank JarekI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 4 September 2014

Dear Valued Guest,

Thank you for your kind patronage and your gracious compliments on the hotel's location, facilities and services is deeply appreciated. We promise to keep this standard of service to continue to delight and satisfy guests. Do let us know if you plan to return again for another stay and we will be beyond happy to accommodate and welcome you back again.

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Reviewed 28 August 2014

On my first trip to Malaysia I stayed at One World Hotel, and I have to say that it was great. Well located, comfortable rooms and very good service. And also great value for money. I will no hesitate to go back there next time in KL.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ManfrediPB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 29 August 2014

Dear Valued Guest,

Thank you for the short and sweet review provided. It is wonderful to hear that you enjoyed your stay with us and a real pleasure to welcome you to our hotel. We appreciate your kind recommendation of our hotel to other TripAdvisor travelers and look forward to the pleasure of welcoming you back soon!

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Reviewed 26 August 2014

The location is perfect. No traffic from KLIA to hotel. Shopping and food at One Utama is fantastic. 15mins taxi ride to Megamall and into the city centre (very friendly taxi driver). it's my 5th trip staying at One World. Booked our rooms on Club floor. Rani and her staff at Peridot Club was just superb. Can't do enough for you. Fantastic service from them all. An asset to the hotel. The pampering service from Cindy (think that's her name) and her staff from Wellness Centre were truly relaxing. A great place to de-stress. Breakfast at the Cinnamon cafe is excellent. They have put in a lot of effort into the food and there are nothing that you can't find at the buffet.
We are looking forward to returning to the hotel soon and seeing all the friendly staff again. Thank you to all staff that make our stay a very enjoyable one. Margaret E

  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Margaret E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 29 August 2014

Dear Valued Guest,

It was a pleasure to welcome you back to the hotel again and we are extremely pleased to note that you've had a great stay with us as always. The chefs would be very happy to know that your whole family enjoyed their creations and your feedback on Rani and team will certainly be shared so that they know that their hard work has been appreciated and will continue to delight and satisfy our guests. Thank you again for the wonderful review and we cannot wait to welcome you back again.Take care and see you soon!

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Reviewed 24 August 2014 via mobile

I've stayed at this hotel about 50 times as its located near where I work. For a non branded hotel it does an excellent job with maintenance standards and service quality. Rooms are very adequate and clean. The gym and pool area are both excellent. Its attached to One Utama Mall which has hundreds of shops, restaurants. The food is very good and the breakfast at Cinnamon covers a very wide variety of tastes. This hotel is becoming more expensive recently, probably due to its favourable comparison to nearby competitors. Two things have happened recently which surprised me- removal of the mini bar and the coffee shop doesnt open until 10 or 11am in the lobby. That's a bit annoying for meetings etc. If you're thinking of coming to KL as a tourist this isnt the right area for you to stay, but for me its the best hotel in its area by far.

Stayed: August 2014, travelled on business
1  Thank Mush5273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 5 September 2014

Dear Valued Guest,

First and foremost, thank you for your continuous patronage. From the bottom of our hearts, it was a great pleasure welcoming you and we are glad to have met your expectations during your stay with us. In regards to your comment regarding the mini bar, please be informed that it is available upon request for superior and deluxe rooms. As for our lounge, The Sphere, operation hour is from 11 am to 1 am. Your feedback however, is much appreciated and will be forwarded to the management for further improvements to be made. Thank you once again for your review and please do contact us if you require any assistance in arranging for another visit.

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Reviewed 22 August 2014

Stay one night at the deluxe room and was pleased with the cleanliness, comfy beds and fast check-in; A big big One-Utama shopping mall right next to the hotel. There is a KLIA Express direct bus from KLIA2 to One-Utama shopping mall.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Simgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 29 August 2014

Dear Valued Guest,

Thank you for the kind review. We are glad that you enjoyed your stay with us and hope that you will consider visiting us again should you return to this area. Until then, have a great day ahead and see you soon!

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Reviewed 19 August 2014

I stayed at One World Hotel in June. Booked two interconnecting rooms for one night for my 10 year old daughter's pyjamas party with her 3 BFFs. I got a good deal through internet booking and everything was quick and smooth.

I arrived earlier than check in time and one of the rooms was ready as they promised. The second room was ready very soon after. It was clean and nice. Had everything we needed and in working order. As it was conveniently linked to One Utama Shopping Mall which has everything under one roof, we watched movie, had our dinner there and got our photos printed. The girls went for the hotel pool in the evening. There were two pools, one is a children pool with water slide which was fun for the kids. Towels were available from the gym which looked impressive but I did not explore.

The breakfast spread was very good. Selection was plenty with Continental, Chinese and local food. The food is of high quality. I love the freshly squeezed juice, unlike most hotels that serve only fruit flavoured or watered down packet juice. Service overall was good. Check in and out was efficient. Restaurant personnel was attentive.

I would love to stay there again but it is unlikely as I actually live across a street from the hotel. This stay is for a special occasion. I would, however, highly recommend it to anyone who is looking for a hotel in that area. It is very near another shopping and entertainment area as well. Accessibility is excellent. In a couple of years time, the MRT will be up and running and there will be a station just right next to it and it will be a breeze to go downtown KL. There is also a bus terminal in One Utama with coaches departing to Genting Highland as well as coaches that go to KLIA. There are also luxury coaches that travel to Penang and Singapore. It's basically like a little transportation hub. If you intend to explore the suburbs for the yummy local food, it is all within 5 to 15 minutes drive.

  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank Chewy70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 29 August 2014

Dear Valued Guest,


Thank you for providing us with such an amazing review! We are delighted to know that you had a wonderful time with us. It was indeed a great pleasure spoiling you and the girls with our amenities here. We do hope you will return again for another stay, perhaps to try out a spa session at our spa, sanctuary@one. Take care and be well!

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Reviewed 10 August 2014 via mobile

The breakfast served is awesomely good with lot of variety.
However, the room didn't worth the price we paid off.
The location is great, can catch a midnight show at the one u shopping mall.
All in all, the breakfast is still the best. Will be back if they got great offer.

Stayed: June 2014, travelled as a couple
2  Thank fongyee225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OneWorldHotelPJ, Public Relations Manager at One World Hotel, responded to this reviewResponded 11 August 2014

Dear Valued Guest,

Thank you for taking the time to provide us this review. While it is great to note that there were elements of your stay which you enjoyed, we truly regret to hear that we did not meet your overall expectation which caused you to have such a feedback on the room pricing. We are committed to excellence and feedback such as yours allow us to further refine our product and service. We hope to have the opportunity to serve you again and to further impress you when you next return. Till then, take care and have a a wonderful day.

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Additional Information about One World Hotel

Address: First Avenue | Bandar Utama city centre, Petaling Jaya 47800, Malaysia
Region: Malaysia > Selangor > Petaling District > Petaling Jaya
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Petaling Jaya
#4 Spa Hotel in Petaling Jaya
Price Range: £70 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — One World Hotel 3.5*
Number of rooms: 438
Official Description (provided by the hotel):
The 5-star One World Hotel is located in the heart of Petaling Jaya and is adjoined to 1 Utama Shopping Centre. It offers 438 luxurious guestrooms and 7 food & beverage outlets, with facilities such as fitness centre, outdoor swimming pool and spa. ... more   less 
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Also Known As:
1 World Hotel
Hotel One World
One World Petaling Jaya

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