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Reviewed 27 June 2018 via mobile

We came from Singapore and check in here for 1night before goes to others place..love the environment here.. good Services from staff named Mr Bazmeer and duty manager Mr Brian Sam..both of them an amazing

Stayed: June 2018, travelled with friends
2  Thank Martini L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVANISepang, General Manager at AVANI Sepang Goldcoast Resort, responded to this reviewResponded 27 June 2018

Dear Martini L

Thank you for sharing such a nice review on TripAdvisor. We are very pleased to hear that you enjoyed your time with us.

I am glad to know that you found your stay with us at our hotel very good and your kind words of appreciation have been shared with the entire team and have inspired them to continue to offer the best of Malaysian hospitality.

The AVANI Sepang Gold Coast Resort is perfectly positioned, where you can experience the tranquil gardens and quiet environment with magnificent views over sea in your very own over water villas !

The team and I are looking forward to welcoming you and your friends back to the Avani Sepang Goldcoast Resort .

Kind regards

General Manager
AVANI Sepang Goldcoast Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018 via mobile

Was here for 3 days (18 to 20 June) with my partner and 3 of our participants for a wellness retreat. We enjoyed the stay and loved the environment there but we were not pleased during the check in..

We reached the resort at 5pm (after a super long 8 hour coach ride) and was told that the villa was not ready. I found it ridiculous as we made the booking 3 weeks before but fine we can understand that being the school holiday period, the resort is packed. What ticked us off was the way the receptionist handled the situation. They seem to not know what they're doing. They were not able to give, not even a guestimation, of how long it'd take for the room to be ready. (Our participants average age is 55. They were tired from the trip). Not only that, we were told to make a deposit, which we understood, but the 2 receptionist who attended to us both gave different deposit amount, RM300 and RM500. When asked, the second guy said must deposit minimum RM400. Is there no fixed deposit amount?
We finally got our villa at 6.00pm, 3hrs after the check in time. We booked 2 rooms, Superior and the 2 bedroom villa. Both the rooms had no bath mat and robe so had to request. The cleanliness i'd give it 8.5/10.
There wasnt much spread for the buffet at Bila Bila restaurant. Most of it is repeated eventho they say it's different menu every meal. We paid for all meals to be included but went for Chinese lunch the chinese restaurant, Hai Sang Lou, and stimboat for dinner on the second day cause we were tired of the buffet. I strongly recommend Hai Sang Lou! Not only was the food nice, the staff there were also very friendly.
There are also daily activities scheduled, which we think no one signs up for cause when we went for the activities, the instructors were all surprised. Got to compliment Raza tho! We went for 3 activities there and Raza was the most engaging one. Eventho he wasnt very sure of Poi spinning, he tried his best to teach us as much as he can.

Overall, we felt that the resort is a nice place to unwind. The nice sea breeze and the peace that came with it made us feel very relaxed. A place my partner and I have on our return list but we'll prolly be taking plane next time.

Stayed: June 2018, travelled with family
Thank Nirahhsyera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVANISepang, General Manager at AVANI Sepang Goldcoast Resort, responded to this reviewResponded 27 June 2018

Dear Nurul Syahirah A

We are delighted to have contributed to your fantastic days in this beautiful resort. We will be sure to pass to all our teams your great feedback. We know they take great pride in creating such wonderful stays for our guests and ensuring that they feel welcomed and well looked after.

Thankyou once again for your very detailed feedback which is very much appreciated

Our resort is perfectly positioned, where you can experience the tranquil gardens and the quiet environment in our over water bungalows or on the beach or by the pool

Once again thank you very much for having chosen our resort for your recent visit. All of us are looking forward with pleasure to welcoming you back again.

With kind regards,

General Manager
AVANI Sepang Goldcoast Resort

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Reviewed 26 June 2018

It was a good and memorable time spent. The Avani staff were very friendly and helpful. The response from them on our requests was attended to almost immediately. Kudos to Shamine and team for being such great hosts!

  • Stayed: June 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank crystle33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVANISepang, General Manager at AVANI Sepang Goldcoast Resort, responded to this reviewResponded 27 June 2018

Dear crystle33

Thank you for sharing such a nice review on TripAdvisor. We are very pleased to hear that you enjoyed your time with us.

I am glad to know that you found your stay with us at our hotel very good and your kind words of appreciation have been shared with the entire team and have inspired them to continue to offer the best of Malaysian hospitality.

The AVANI Sepang Gold Coast Resort is perfectly positioned, where you can experience the tranquil gardens and quiet environment with magnificent views over sea in your very own over water villas !

The team and I are looking forward to welcoming you and your friends back to the Avani Sepang Goldcoast Resort .

Kind regards

General Manager
AVANI Sepang Goldcoast Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Stayed here for 3D1N.check in room superior king bed..fully sea view.just nice.
Complete amenities inside our room.
Buggy driver is very friendly especially Mr BAZMEER.
Very recommended this resort to all who love upper water villas.

Stayed: June 2018, travelled as a couple
2  Thank MohamadS2065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVANISepang, General Manager at AVANI Sepang Goldcoast Resort, responded to this reviewResponded 25 June 2018

Dear Mohamad S

Thank you for sharing such a nice review on TripAdvisor. I am pleased to hear that you enjoyed your time with us.

Your kind words of appreciation have been shared with the entire team and have inspired them to continue to offer the best of Malaysian hospitality.The AVANI Sepang Gold Coast Resort is perfectly positioned, where you can experience the tranquil gardens and quiet environment with magnificent views over sea in your very own over water villas !!!

The team and I are looking forward to welcoming you to the Avani Sepang Gold Coast Resort .

Kind regards

General Manager
AVANI Sepang Goldcoast Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018 via mobile

Good value for money.
Easy to find off the beaten track, close to KLIA, lots of locals on weekend getaways.
Great views from the pool & Trunk 5. Rooms are over the water private and big, Comfy brand new beds, 2 bed, 2 balconies, 2 bath. Free bikes to ride within the resort. Large variety of cuisines, but nothing really outstanding. Maybe trying too hard to be everything to everyone.

Stayed: June 2018, travelled with family
Thank Lizey69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AVANISepang, General Manager at AVANI Sepang Goldcoast Resort, responded to this reviewResponded 25 June 2018

Dear Lizey69

I was very much delighted to see your rating for the resort, and obviously much of that credit goes to the team for having provided you with an excellent stay.

It goes without saying that I will share your very generous feedback with all the other Team Members hoping they will be encouraged by your words to continue doing the great job they do for our guests on a daily basis.

We do hope to see you again soon in the near future for another 5-star stay!

Kind regards

General Manager
AVANI Sepang Goldcoast Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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