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“Excellent and quiet airport hotel” 5 of 5 bubbles
Review of Sama-Sama Hotel KL International Airport

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Sama-Sama Hotel KL International Airport
Ranked #1 of 13 Hotels in Sepang
Certificate of Excellence
San Diego, California
Level Contributor
315 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 419 helpful votes
“Excellent and quiet airport hotel”
5 of 5 bubbles Reviewed 25 April 2013

The hotel maintains a check-in desk in the airport terminal and whisks guests with a buggy to the hotel lobby, otherwise a five-minute walk via an elevated sky walk away. The lobby easily elicits a "wow" in its vast splendor.Pleasant live music is offered evenings in the lobby bar.

Our club level room on the 9Th floor was recently updated and everything looked as if we were the first to occupy the spotless room. The large, high ceilinged, carpeted room was equipped with the latest hi-Hi-Tech touch screen modules to operate lights, etc., somewhat a challenge to operate at times. Windows with electrically operated blinds and curtains looked out at the airport tower and beyond. Absolutely no airplanes nor internal noises were heard day or night, and the king bed was a dream, making for sound sleeping. The bathroom with a tub and a large glass enclosed walk-in shower, sparkling in its newness was well lit, stocked with fluffy, soft towels, robes and slippers

The club in the early evening serves the usual spread of food items plus soft drinks, beer and wine but no hard liquor. Breakfast spread is sufficient to get the motor started, plus a short order cook stands by to make omelets, etc. The outside pool area with chaises and shade umbrellas is nicely situated, surrounded with tropical foliage. The in-house restaurant/coffee shop offers a nightly buffet and a-la-carte as well.

This hotel is well placed and convenient for a one day exploration of downtown Kuala Lumpur and its sights of interest to the tourist. The KLA Express train for 35 Ringit runs from the station in the terminal in 28 minutes to the central railway station in the city center. In front of the station is a stop of the Hop-On-Hop-Off bus, a good option to see the major sights in Kuala Lumpur with time left for a train ride out to the Batu Caves Temples. To get to Batu Caves find the KTM Commuter Terminal within the main train station and take the Sentul Line to Batu Cave station. Station is front entrance to Cave site. Business travelers with early flights may also find this hotel a better choice than to stay in town.

For us the Sama Sama Hotel proved to be an excellent choice for a brief two night return visit to Kuala Lumpur after some years. We would certainly stay here again at some future visit.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank silvergate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 30 April 2013
Dear SilverGate,

What a great pleasure it was to learn of your review here on Trip Advisor! I am very pleased that you have enjoyed your stay to the fullest and that of your recognition towards our effort. We are truly grateful to learn that our efforts in creating a memorable experience has been realized and we surely look forward to welcoming you back for another Refreshing `Sama Sama` experience in the near future.

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,052 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
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English first
Ottawa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 April 2013

Stayed at this hotel for one night and had a great visit. Clean, beautiful rooms. The restaurant had an excellent breakfast buffet. The bar had very good entertainment. Had a wonderful experience at the Sama Sama hotel!

  • Stayed March 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nadia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 29 April 2013
Dear Nadia P,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitley Bay, United Kingdom
Level Contributor
313 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 348 helpful votes
5 of 5 bubbles Reviewed 25 April 2013

We stayed at the Sama Sama Hotel for a night on our way from the UK to Australia. We found the recently refurbished hotel to be an ideal stop over on our journey. Had we known in advance of the good facilities and fine restaurants, we would have spent another night or two at this location. All the staff we encountered were friendly and the meal we had at the Palmz Restaurant was excellent. The very comfortable room had all the modern electronic gadgets and the bathroom was well equipped. We took advantage of the baggage terminal hotel book-in facility whilst we were waiting for our luggage to arrive and after the baggage hall there is a golf buggy service to the actual hotel. We missed the signage on arrival but have been told that this will be reviewed for future travellers.

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank FarEastTraveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 29 April 2013
Dear FarEastTraveller33,

It was our pleasure to have you as our guest and I am pleased that you have enjoyed the one-night stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service and facility. The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another Enriching hotel experience with us in the near future!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 24 April 2013

I have stayed at this hotel many times when it was a Pan Pacific and stayed here for the first time under the new name of Sama Sama last week (April 2013).

As always the staff were amazingly friendly and the hotel immaculatly clean! Under the Pan Pacific the rooms were beginning to look tired but Sama Sama have completely revamped them and now they are new, fresh and modern - really nice and comfortable too!

I will always use this hotel to break up my trip between Australia and the UK, its perfect and does not feel like a run of the mill airport hotel - the pool is so welcoming after a long flight!

Looking forward to returning tomorrow on route back to Australia - see you then Sama Sama!

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DeeTowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 29 April 2013
Dear Dee Towers,

It was our pleasure to have you as our guest and I am pleased that you have enjoyed the one-night stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service and facility. The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama `hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
110 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 23 April 2013 via mobile

Having arrived at the hotel on a horrid early morning flight from Beijing the Sama Sama was a tranquil oasis. You could not hear the noise from the airport with the double gazed windows. The room was large, comfortable,modern and spacious. We had meals from the hawkers selection at Degrees restaurant. Outstanding!! Who comes to Malaysia and doesn't want eat the local cuisine? The staff were friendly and efficient. We caught the shuttle service from the Low Cost terminal, a relatively new black Mercedes Benz. After dinner, a swim in the pool surrounded by lush tropical gardens. A perfect end to a totally relaxing day. I couldn't fault this hotel.

Stayed April 2013, travelled as a couple
Helpful?
Thank Gail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 24 April 2013
Dear Gail P,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooloolaba, Australia
Level Contributor
195 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 22 April 2013

The rooms are spacious. The hotel is at the airport. However, it feels a bit tired. It really needs some renovation. Staff are excellent. The gym was being redone while I was there, so hopefully some improvements. The massage there is great but expensive compared to other hotels.

The food is good, not great. No smoothies and limited range of teas.

High-tech controls for drapes and lights are pretty useful but can be a pain.

The bed was really comfortable.

Some great things about this hotel, and some mixed.

I think it will improve as they refurbish.

The pool are is really old.

  • Stayed March 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mystic18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 April 2013

We stayed in Sama-Sama Hotel one night between our flights. I could say, that the hotel is very good for travellers, in high-tech style, all the services you can see on the monitor/TV in the room - very easy to order food to the room. The room service was quite ok. The bed&pillows are very cosy, the room are full-equipped, the breakfast is of a very good quality...the staff is sufficient. Moreover, you can go by buggie to the airport area..

Room Tip: club floor is very nice
See more room tips
  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jolie-ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 18 April 2013
Dear Jolie-ok,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sama-Sama Hotel KL International Airport

Property: Sama-Sama Hotel KL International Airport
Address: Jalan Cta 4b | KLIA International Airport, Sepang 64000, Malaysia
Phone Number:
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Sepang
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sama-Sama Hotel KL International Airport 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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