We stayed in a Deluxe King room for a one-night stopover on our way to the UK. I booked directly with the hotel and they were happy to provide a rollaway bed for our 2 year old free of charge. We arrived from the LCCT and made our own way to the hotel. Signage from the terminal was good and we had no problems finding our way across the connecting bridge. A sign advising the location of the buggy pick up area at the terminal from the lifts would have been useful as we would have used this service with 2 small children! On arrival at the hotel, check in was fast and efficient. The standard of the room was excellent & the extra bed prepared as arranged. Our luggage was delivered to the room quickly. All staff were very courteous. The room service menu was very reasonable for a 5 star hotel and included children's meals. We only ordered breakfast in the room but will very likely make more use of room service on our return trip.
A minor issue for us was the limited options for dining with young children in the hotel as we were turned away from Travellers Bar on account of having the children with us, a policy we were not made aware of in advance. We were redirected to the Degrees buffet restaurant but this did not suit our needs either (as it was very full, we wanted to eat a simple meal and get the children to bed). We ended up using the buggy service to the terminal and found a place to eat there, as I note many others have done. On our return trip we will probably do the same as it's not so pleasant to eat all your meals in the hotel room.
Overall our stopover at Sama Sama was a very pleasant break in a long journey, and I would recommend this hotel to anyone transiting through KLIA. We will be staying again for a night on our return trip to Australia this week.
- Official Description (provided by the hotel):
- A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more less
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