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“Great location, 24h food and friendly”

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Sama-Sama Hotel KL International Airport
Ranked #1 of 14 Hotels in Sepang
Certificate of Excellence
Reviewed 1 October 2013

- Located in the airport, very convenient when landing late.
- Good high-standard western hotel room quality and services (I'd say, it's like Sheraton)
- 24h warm food, which is excellent when you are landing at the wired time from long distances

I stayed there because I landed late and wasn't sure about taking train around 23:30.
But later I found out, the trains are very easy to take, runs at least till mid-night, and I found both KL airport and KL Sentral station relatively safe.
Next time If I have to take the same flight, I would probably straight go into town rather than stay in the hotel, even though, hotel was good.

  • Stayed: August 2013, travelled solo
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Thank cake_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Cake_O,

Thank you for choosing Sama Sama Hotel KLIA as your preferred choice and I am pleased that you have enjoyed your stay with us. Thank you for recognising our effort to provide excellent service and facility. The team at Sama Sama Hotel KL International Airport looks forward to welcoming you again for another Sama Sama experience in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Services Centre Manager

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1,807 - 1,813 of 2,404 reviews

Reviewed 1 October 2013 via mobile

My boyfriend and I stayed here for 1 night before we had to catch a flight. The location of the hotel is great for accessing the airport.
Our room was incredible, big and roomy with an absolutely huge comfortable bed, we really didn't want to get out of it! The best thing about the room (in my opinion) is the free movies you can rent on the tv! It was very nice to relax in the big bed and watch some movies after dinner.
My only critiques would be that the fee to use a computer in the business suite was astronomical! Also we had to wait a very long time for a buggy to transport us from the hotel to the airport. Although we could see about 5 buggies, they were all being 'charged' and only one was in use. Considering this was just after 12 noon, which is check out time, and there was a queue of people waiting to get to the airport, you would have expected someone to use their initiative and start up a second buggy.
That's my only complaint though, maybe just make sure you allow enough time to wait for a buggy! To be fair the staff member who saw us waiting abit anxiously came with us to the airport and organised a taxi for us (we were flying from Sebang airport) whilst assuring us we would not be late which we greatly appreciated!

  • Stayed: September 2013
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Thank Abigail_Ruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Abigail_Ruth,

It was our pleasure to have you as our guest and I am glad that you have enjoyed a very comfortable stay with us. We appreciate your highlight on the areas that we could seek for improvement. The team at Sama-Sama Hotel KL International Airport joins me in thanking you for sharing your experience with us and we hope to have another opportunity to welcome you back in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Services Centre Manager

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Reviewed 30 September 2013

On our return from China, stopped over night. The minute your buggy drops you off after a short trip from the airport, you enter the foyer you know straight away this is special. Lucky my wife and I had dinner and breakfast included and this too was worthy of a mention. Not to mention the state of our room, I will stay longer when I have the money but till then, thank you.

Room Tip: After dinner, relax and listen to the trio entertain you under the impressive chandeliers of the foy...
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  • Stayed: September 2013, travelled on business
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Thank barnacle26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Barnacle26,

I am pleased that you have loved the new Sama Sama Hotel KL International Airport and that you have thoroughly enjoyed the stay with us. Taking your positive review on board, we continue our effort to improve upon current facility and service. It will be our pleasure to welcome you back for another Sama Sama experience in the near future!

Best Regards,
Haslina bt Kamaruddin
Guest Services Centre Manager

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Reviewed 30 September 2013

We had around 20hrs in KL....the Sama Sama was brilliant for a quick stop over, great food, refreshing shower and a quick drive in to KL for some shopping....in the car provided by the hotel.
Then after a couple of hours sleep we were right there...ready to check in for the next leg of our journey.

  • Stayed: August 2013, travelled with friends
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Thank Billie012013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Billie12013,

It was our pleasure to have you as our guest and I am pleased that you have enjoyed the one-night stay with us. We take your positive review on board in our effort to strive towards achieving excellence in service and facility. The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Services Centre Manager

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Reviewed 30 September 2013

We stayed in a Deluxe King room for a one-night stopover on our way to the UK. I booked directly with the hotel and they were happy to provide a rollaway bed for our 2 year old free of charge. We arrived from the LCCT and made our own way to the hotel. Signage from the terminal was good and we had no problems finding our way across the connecting bridge. A sign advising the location of the buggy pick up area at the terminal from the lifts would have been useful as we would have used this service with 2 small children! On arrival at the hotel, check in was fast and efficient. The standard of the room was excellent & the extra bed prepared as arranged. Our luggage was delivered to the room quickly. All staff were very courteous. The room service menu was very reasonable for a 5 star hotel and included children's meals. We only ordered breakfast in the room but will very likely make more use of room service on our return trip.
A minor issue for us was the limited options for dining with young children in the hotel as we were turned away from Travellers Bar on account of having the children with us, a policy we were not made aware of in advance. We were redirected to the Degrees buffet restaurant but this did not suit our needs either (as it was very full, we wanted to eat a simple meal and get the children to bed). We ended up using the buggy service to the terminal and found a place to eat there, as I note many others have done. On our return trip we will probably do the same as it's not so pleasant to eat all your meals in the hotel room.
Overall our stopover at Sama Sama was a very pleasant break in a long journey, and I would recommend this hotel to anyone transiting through KLIA. We will be staying again for a night on our return trip to Australia this week.

  • Stayed: August 2013, travelled with family
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Thank goldcoastmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Goldcoastmummy,

Thank you for choosing Sama-Sama Hotel KL International Airport for your recent travels through Malaysia.

Thank you for taking your time to write in your valuable feedbacks. Here in Sama-Sama Hotel KL International Airport. We strive to offer the best service and value-added accommodation that we can be proud of. We welcome valued feedbacks such as yours to further improve our service standards. Our deepest appreciated for your constructive comments.

We wish you many happy travels; please email us directly if you have any further enquiries, we will be glad to assist.

Best Regards,
Haslina bt Kamaruddin
Guest Services Centre Manager

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Reviewed 30 September 2013

When arriving into KUL after an overnight flight, it was very nice to get through the airport and be able to take a golf cart type ride to the Sama-Sama. It was just as nice getting to the room which was ample in size, comfortable bed and nice appointments. The staff helped and I did not have to wait till noon to get a room. Very accommodating. It is a 45min to hour to get to downtown Kula Lumpur and hotels near the business center. Staying out at the airport helped minimize the jet lag.

Room Tip: The laundry was quick but a bit pricey for a short turn but they did a very good job. If you can, go...
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  • Stayed: August 2013, travelled on business
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Thank TomM_Milw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear TomM_8,

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

Best Regards,
Haslina Bt Kamaruddin
Guest Services Centre Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We stayed here during a 24 hour stop over in September 2013. We had some trouble finding the hotel, we knew it was in the airport after customs but still had trouble finding it. If you see a buggy, hail it and hop on, the hotel is a bit of a walk. Our spacious room was very nice, super modern with a centralised console to control everything from the lights to the curtains from the bed. The bed was very comfortable. The only strange thing was we couldn't open the bar fridge to put in our bottles of water. At checkin we were asked if we would like to pay a deposit for any items used from the bar fridge which we declined. We presume that since we didn't, they automatically locked us out! We ordered an American breakfast from room service the next morning, which was enough for two people. We didn't dine or drink in any of the restaurants or use the pool area so can't comment on that. A very conveniently located hotel for a stopover or a quick visit to Kuala Lumpur.

  • Stayed: September 2013, travelled as a couple
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Thank talldutchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 2 October 2013

Dear Talldutchie,

Thank you for taking your time to write in your valuable feedbacks. Here in Sama-Sama Hotel KL International Airport. We strive to offer the best service and value-added accommodation that we can be proud of. We welcome valued feedbacks such as yours to further improve our service standards. Our deepest appreciated for your constructive comments.

We wish you many happy travels; please email us directly if you have any further enquiries, we will be glad to assist.

Best Regards,
Haslina Bt Kamaruddin
Guest Services Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sama-Sama Hotel KL International Airport

Address: Jalan Cta 4b | KLIA International Airport, Sepang 64000, Malaysia
Phone Number:
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 14 Hotels in Sepang
Price Range: £86 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sama-Sama Hotel KL International Airport 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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