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Sama-Sama Hotel KL International Airport
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Reviews (2,612)
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Reviewed 12 February 2014 via mobile

Stayed here for one night to make a quick steps to the airport in the morning.

Used to stay here before under the name of Pan Pacific where the service were more attentive and the spread for buffet breakfast were more extensive.

Beautiful room even without the "electronic control panel" next to the bed.

The free wifi is always a bonus.

  • Stayed: January 2014
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2  Thank Meow_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 13 February 2014

Dear Meow_Boy,

Warm Greetings from Sama Sama Hotel ,KL International Airport!

Thank you for taking your time to share your experiences through tripadvisor.com. We are delighted to note that our vision in creating meaningful connection to all our guests have certainly reached you.

Once again, thank you for your time and we look forward to welcome you back in the not too distant future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

In stay here for business and the location is convenient. It used to be the Pan Pacific and it is so much better now it is the Sama-Sama. The refurbishment of the rooms have really taken into consideration all the useful things needed for the traveller. Internal sockets all over the room, great working desk with all the necessary sockets...... USB, blue tooth, international socket, you name it. Good lighting in the room and bathroom. A vanit/shaving mirror in the bathroom which is a must. Space and labelled shelf in the fridge for personal items. I always want a small jug of milk for making tea/coffee so finally there is space in the fridge for that. Lovely bathroom amenities. Great bed. so comfortable. The use of technology in the room for the TV, lighting. bedside panel. Friendly staff.

  • Stayed: February 2014, travelled on business
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    • Location
    • Sleep Quality
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Thank Karen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 13 February 2014

Dear Karen C,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your comment on TripAdvisor.I am most pleased that you a have enjoyed the stay to the fullest and that of your recognition towards our effort. We are most grateful to learn that our effort in `Create Meaningful Connection` hotel experience has been realized and we surely look forward to welcoming you back for another `Sama Sama` experience in the near future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2014

They met us off the flight from Auckland & escorted to the hotel.
The room was huge, lovely and all mod cons.
We had breakfast in the top floor business area. Very nice.
Although cloudy, we went to the lovely outdoor pool, set in lush green surroundings.
Escorted back to the airport.
I'd do it again for a stopover.

  • Stayed: December 2013, travelled as a couple
    • Value
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Thank Albert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 13 February 2014

Dear Albert K,

Warm Greetings from Sama Sama Hotel KL, International Airports!

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

We stayed at this hotel whilst stopping off in KL on our way to Oz. We were tired after a long flight from London but from the second we started the short journey from the airport to the hotel the staff were on hands to help with our luggage and we were quickly checked in. The entrance to the hotel is grand and luxurious and the air-conditioning , very welcome.
The room was spacious and well equipped. The bathroom had a full bath and separate shower. The hotel also has a lovely pool, an amazing find on the airport complex. I couldn't recommend this hotel more highly and will be staying again.

  • Stayed: December 2013, travelled with family
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1  Thank Frenchchelsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 11 February 2014

Dear FrechChelsea,

Warm Greetings from Sama Sama Hotel KL, International Airports!

Thank you so much for your kind comments. It's so nice to see that you enjoyed our service and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward for your next visit when transiting through Malaysia and till then, happy travels!

The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

I know that hotel from first opening ,the previus hotel name was Pan Pacific, every time i go to KL for busuness , i stay in Sama Sama, the room are very confortable , after long fly trip or just before fly to europa stay in Sama Sama are perfect .
the Gym are very good , and the staff are very friendly and efficient, easy to take the train to KL central, or fly (just walk) if you like to stay away from the noisy town ,that are the right solution.

Room Tip: i try different room all was nice, i stay many time on 9 floor that was eccelent.
  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank fiorenzo f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this reviewResponded 11 February 2014

Dear Fiorenzo F,

Warm Greetings from Sama Sama Hotel ,KL International Airport!

Thank you for taking your time to share your experiences through tripadvisor.com. We are delighted to note that our vision in creating meaningful connection to all our guests have certainly reached you.

Once again, thank you for your time and we look forward to welcome you back in the not too distant future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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