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“Happy Day!” 5 of 5 bubbles
Review of Sama-Sama Hotel KL International Airport

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Sama-Sama Hotel KL International Airport
Ranked #1 of 13 Hotels in Sepang
Certificate of Excellence
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Happy Day!”
5 of 5 bubbles Reviewed 9 March 2014

Airport Hotel my travel agent suggested! Having experienced Airport Hotels in numerous cities worldwide, the prospect of another low flying jet landing or taking off in close proximity, did not fill me with enthusiasm.
However, this is not your regular Airport Hotel! Having been transported from KL Airport in a turbo charged "golf buggy", my wife and I arrived at the entrance to the hotel which is similar to a Las Vegas casino.
The staff were totally efficient, quality of our room was superb and breakfast excellent. I would recommend the Club Room for additional quality, comfort and privacy.
Swimming pool was excellent but hope that everybody doesn't decide to visits at the sam time!
The really good news is, for an Airport Hotel, no planes were heard.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank stewart o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 11 March 2014
Dear Stewart o,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your experience about our Premier Floor “Happy Day` at Sama Sama `comment on TripAdvisor . We are grateful for your appreciation towards our effort in `Create Meaningful Connection` for you. I trust our team at Premier Floor will be thrilled and glad to know that we have provided you an excellent experience and that you have loved it!

The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,052 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (367)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Lancashire, England
Level Contributor
252 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

Within the terminal with a very regular and efficient buggy service from close to the arrivals hall. I stayed just 1 night before an early international flight. Had everything I needed and all the staff dealt with all my requests promptly and with a big smile

It's almost too good for an airport hotel where most guests just require a basic room for the night close to the terminals. I stay single nights in many such hotels throughout the year but would seriously consider staying here longer next time I'm in KL.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UKcritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 11 March 2014
Dear UKcritic,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your “Probably the best airport hotel i`ve stayed in`comment on TripAdvisor.I am most pleased that you a have enjoyed the stay to the fullest and that of your recognition towards our effort. We are most grateful to learn that our effort in `Create Meaningful Connection` hotel experience has been realized and we surely look forward to welcoming you back for another `Sama Sama` experience in the near future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
84 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

Well connected hotel (wait for the cart although not much signs to let you know), well maintained, the sama-sama offers a very good overnight option at KLIA.

The rooms are not cheap but offer a good standard particularly at the club floor which also has a mini business center.

Beware of the reception and concierge desks which are not fully reliable.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ulysse5London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 10 March 2014
Dear Ulysse5London,

Warm Greetings from Sama Sama Hotel KL, International Airport!

Thank you for taking the time to share your feedback on Trip Advisor and for choosing to stay at the SAMA-SAMA Hotel KL International Airport. Your comments are beneficial to our team in our journey to drive quality customer care and to further improve and enhance our services to our valued guests such as yourself.

We will certainly look into your feedback in an effort to review the facilities and services and anticipate to resolve some of them based on your comments. We do hope to have an opportunity to welcome you back once again and wishing you safe and happy travels!

With warm regards,
Haslina bt Kamaruddin
Guest Service Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater Melbourne, Australia
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed 7 March 2014

This hotel is directly connected with KL terminal (not LCCT), so that it's very easy to join the airport (moreover, hotel provides buggies to go). The rooms are really very quiet (not a noise coming from the planes). The swimming pool is very nice (next to the road so a little bit noisy). Restaurant proposes a very "standard" buffet with international food.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nicolas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 8 March 2014
Dear Nicolas B,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your “Perfect hotel to wait your flight`comment on TripAdvisor.I am most pleased that you a have enjoyed the stay to the fullest and that of your recognition towards our effort. We are most grateful to learn that our effort in `Create Meaningful Connection` hotel experience has been realized and we surely look forward to welcoming you back for another `Sama Sama` experience in the near future.

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pomona, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

We have chosen the SS because of its proximity to the Airport. We have used other hotels in the area but when you are tired after a long flight you do not want to be to be looking for a Shuttle and waiting for the bus.

I have only good words for the staff. Friendly and happy to help. We pay to stay on the executive floor and enjoy the breakfast and the drinks. As far as we are concerned it is great. We will be back returnigg for Europe. Keep up the good work. Terry Austraalia

Room Tip: The rooms are sound proofed so all the rooms are great. They also have very efficient blinds should...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Coral-Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 6 March 2014
Dear Coral-Anne R,

Warm Greetings from Sama Sama Hotel KL,International Airport!

Thank you for sharing your experience about our Premier Floor “Great Stay at Sama Sama `comment on TripAdvisor . We are grateful for your appreciation towards our effort in `Create Meaningful Connection` for you. I trust our team at Premier Floor will be thrilled and glad to know that we have provided you an excellent experience and that you have loved it!

The team at Sama-Sama Hotel KL International Airport looks forward to welcoming you again for another `Sama Sama` hotel experience with us in the near future!

Best Regards,
Haslina Bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Co Antrim Northern Ireland
Level Contributor
104 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 2 March 2014 via mobile

Stayed here enroute to Australia.Checked in at the Sama Sama desk in the arrival hall before collecting our luggage and the hotel buggy collected us and our luggage . We had room 525 and it was beautiful. Bed was huge and very comfortable, room very luxurious and well appointed. Lots oh high tec tgings including wall switches to open and close the drapes.
good speed on the WiFi. We ate dinner in the restaurant and it was very good.
staff were all very pleasant and helpful.
Didn't have time to use the pool, but it did look very nice.
We have two further stays booked here and will be very happy to return.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank sentosa54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 March 2014

Everything is good except could be better if they provided free parking as well. This is the 1st time we had to pay for parking as in house guests.
Service is excellent.
Food is great.
Room is plush & clean.
Everything in the room is controlled with 1 single device.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank momofaniselyaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
khaslina, Manager at Sama-Sama Hotel KL International Airport, responded to this review, 6 March 2014
Dear Momofaniselya2,

Warm Greetings from Sama Sama Hotel KL, International Airport!

Thank you for taking the time to share your feedback on Trip Advisor and for choosing to stay at the SAMA-SAMA Hotel KL International Airport. Your comments are beneficial to our team in our journey to drive quality customer care and to further improve and enhance our services to our valued guests such as yourself.

We will certainly look into your feedback in an effort to review the facilities and services and anticipate to resolve some of them based on your comments. We do hope to have an opportunity to welcome you back once again and wishing you safe and happy travels!

With warm regards,
Haslina bt Kamaruddin
Guest Service Centre Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sama-Sama Hotel KL International Airport

Property: Sama-Sama Hotel KL International Airport
Address: Jalan Cta 4b | KLIA International Airport, Sepang 64000, Malaysia
Phone Number:
Region: Malaysia > Selangor > Sepang District > Sepang
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Sepang
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sama-Sama Hotel KL International Airport 4.5*
Number of rooms: 442
Official Description (provided by the hotel):
A 5 star deluxe hotel located adjacent to the main airport, KL International Airport. The hotel is linked to the airport via a covered sky bridge. It takes only 5 minute walk to the airport. The hotel also provides a 24 hour buggy service on the sky bridge. ... more   less 
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